Back

INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
661 Reviews

661 Reviews of INFINITI Of Orland Park - Service Center

Sort by
May 23, 2025

The staff was nice and accommodating. They didn't put pressure on me to buy a car. They actually catered to my needs. More

by IVYJOYCE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Galifos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fares Yasin
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

As ALWAYS the service is the best in the industry, and the advisors are topshelf. More

by docreeves QX30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Copley
May 20, 2025 -

INFINITI Of Orland Park responded

Thank you for the kind words! We're thrilled to hear our service and advisors continue to exceed your expectations. We truly appreciate your loyalty! Best Wishes, INFINITI Of Orland Park

May 19, 2025

My visit at the dealership was great they did all my service in under an hour and even washed my car. More

by Sal Pino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

INFINITI Of Orland Park responded

Thank you for the great feedback! We’re happy to hear your service was quick and that you appreciated the car wash. We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

May 16, 2025

The technican that did my oil change failed to secure the cover under my engine my wife drove the car home. The noise was very scared. Thanks to Christine for her help She sent a technican to my house and h More

by Dale
Workmanship
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

INFINITI Of Orland Park responded

Thank you for your feedback and the 4-star review. We apologize for the inconvenience caused, and we’re glad Christine was able to step in quickly and resolve the issue. Her dedication to customer care truly shows, and we appreciate your understanding. We look forward to providing you with a smooth and positive experience at your next visit. Best Wishes, INFINITI Of Orland Park

May 15, 2025

Christine has been wonderful ever since I’ve been coming to the dealership she’s helpful and outgoing to make sure her customers are very satisfied and for that I’m grateful for that More

by HUSAYN.LAWAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're so glad to hear that Christine has consistently provided you with such helpful and attentive service. Her dedication to customer satisfaction truly makes a difference, and we’re grateful to have her on our team. We appreciate your loyalty and look forward to seeing you again! Best Wishes, INFINITI Of Orland Park

May 14, 2025

The Service Department is really good! I had my vehicle in for an oil change and they do the overall inspection to notify me of anything else that is needed to keep my 2021 QX80 running i More

by marymachart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

INFINITI Of Orland Park responded

Thank you for the great review! We're glad to hear our service team is helping keep your QX80 in top shape. Christine and Mike will be thrilled to know they made a positive impact. We appreciate your trust and look forward to your next visit! Best Wishes, INFINITI Of Orland Park

May 13, 2025

I’ ve had Kerrie as my customer service liaison for a few times . She is most polite and cordial rep that you would expect to have. More

by POSTUPAKA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

INFINITI Of Orland Park responded

Thank you for your continued support! We're thrilled to hear that Kerrie has consistently provided you with polite and courteous service. She truly cares about our customers, and your kind words mean a lot. We look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

May 13, 2025

This is the only place I will purchase a car from love the staff so friendly great place More

by WEBBTRUCK22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

INFINITI Of Orland Park responded

Thank you so much for the wonderful feedback! We're honored to be your go-to place for purchasing a car. It means a lot to know you love our friendly staff and the overall experience. We truly appreciate your loyalty and look forward to seeing you again! Best Wishes, INFINITI Of Orland Park

May 08, 2025

Ms. Tentpn was friendly, professional and a big help in seeing to it that my questions were addressed concerning how to get the outside temperature display to show on the dashboard as well as giving me in More

by jjn397
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

INFINITI Of Orland Park responded

jjn397, we're happy to hear you had a very good experience with LaToya Tenton and our team. We appreciate your feedback and are glad LaToya was able to help. Thank you for your support and we look forward to seeing you again. Kind regards, INFINITI of Orland Park

May 07, 2025

Great service good customer service I am very happy with my service advisor Kerri She’s the best More

by TBURNETTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

INFINITI Of Orland Park responded

TBURNETTE1, on behalf of Kerrie and our team, thank you so much for your review and business! Kind regards, INFINITI of Orland Park

1
...