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INFINITI Of Omaha
Elkhorn, NE
225 Reviews
INFINITI of Omaha is the best place to buy your next INFINITI vehicle. We have the best selection of new and used INFINITI vehicles. If you are coming from neighboring areas, take a short drive to Elkhorn to have a hassle-free car-buying experience with us. We are confident that you will find the INFINITI vehicle you are looking for at INFINITI of Omaha!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 225 reviews
May 19, 2022
Very professional and accommodating! !! Sales associate was very knowledgeable of the vehicles and worked very hard alleviate any concerns I had. !! Sales associate was very knowledgeable of the vehicles and worked very hard alleviate any concerns I had. More
by whiteelbert63
Employees Worked With
Yanai Rogers, Brandon Hull
March 05, 2022
First time at Infiniti of Omaha. Had a wonderful experience working with Bryan Polland. Purchased a pre-owned vehicle from him. He was very helpful with our questions and options! Wo Had a wonderful experience working with Bryan Polland. Purchased a pre-owned vehicle from him. He was very helpful with our questions and options! Would recommend working with Bryan! More
by Toad
Employees Worked With
Bryan Polland , Brandon Hull
August 19, 2021
I have been coming to this dealership for over 8 years and always had a terrific experience and was looking forward to purchasing the new QX60 this fall. My old car was having issues with the air conditio and always had a terrific experience and was looking forward to purchasing the new QX60 this fall. My old car was having issues with the air conditioner and required a new compressor. No big deal. I got it repaired but was still not seeing an improvement in cold air output. I called today to ask some follow up questions and schedule another service to check to see why it wasn’t working. Dale Elrod took the call and his attitude was unbelievably horrible, rude, and aggressive. After reading a couple of other reviews it sounds like this a similar problem with him. I’ve never been so disappointed in the customer service I have received from Infiniti today and from Dale. I will not be purchasing another car from them again. More
by Unsatisfactory Customer Service
Employees Worked With
Dale Elrod
July 29, 2021
Have been getting service there since 2009 and it is always top notch. Other luxury car dealers have been somewhat rude and obnoxious compared to them always top notch. Other luxury car dealers have been somewhat rude and obnoxious compared to them More
by bwinterstein
Employees Worked With
Brandon Hull
July 23, 2021
We have always received amazing service here! They are so knowledgeable and so accommodating!! Highly recommend Infiniti of Omaha for car sales, leases and their service department is awesome! knowledgeable and so accommodating!! Highly recommend Infiniti of Omaha for car sales, leases and their service department is awesome! More
by khansendc
Employees Worked With
Brandon Hull
July 10, 2021
I took my car in for the 7500 mile service, and the mechanics were very professional and prompt, and washed my car as well. It was a very positive experience. mechanics were very professional and prompt, and washed my car as well. It was a very positive experience. More
by MFG
Employees Worked With
Brandon Hull
May 25, 2021
Brian Walsh very calm salesmen provided a through stress free sales experience from My arrival to delivery of my 2021 Qx 50 followed up after the sell yes I will return to Brian Walsh next time I in the mar free sales experience from My arrival to delivery of my 2021 Qx 50 followed up after the sell yes I will return to Brian Walsh next time I in the market for a car More
by Flash
Employees Worked With
Aj ( new car a a sales . Brian walsh
March 11, 2021
I just finished reading "What Others Say" and echo what they all stated except for the over the top tirade about Dale Elrod. I have been bringing my QX60 to Infiniti of Omaha for four years and usually Da they all stated except for the over the top tirade about Dale Elrod. I have been bringing my QX60 to Infiniti of Omaha for four years and usually Dale is my service rep. The Dale I've dealt with has always been friendly, respectful, and professional. If I owned an auto dealership I would want all my service personnel to be Dale Elrod. More
by wrclayton141
Employees Worked With
Dale Elrod
