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INFINITI Of Omaha

Elkhorn, NE

4.6
394 Reviews
INFINITI of Omaha is the best place to buy your next INFINITI vehicle. We have the best selection of new and used INFINITI vehicles. If you are coming from neighboring areas, take a short drive to Elkhorn to have a hassle-free car-buying experience with us. We are confident that you will find the INFINITI vehicle you are looking for at INFINITI of Omaha!
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18201 Burt Street

Elkhorn, NE

68022

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Showing 394 reviews

July 05, 2026

Always professional, promo and courteous. They have always presented issues, but have never pressured me into a sale for anything I didn’t want. The dealership is lovely and very customer f More

by melaniegiverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2026

Took 3 months for warranty work. Poor communication, limited loaner access, deep putrid smell in the vehicle when we received it. More

by rmetschke77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cindy Kroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2026

Great customer service. I had a limited amount of time, they got me taken care of fast and very satisfied More

by marjcarlson9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2026

I’ve purchased two cars from this dealership in the past several years. The sales and service team have been outstanding and easy to work with. More

by bigblkchev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2026

The service department absolutely does not meet my expectations. It’s not like they used to be back when I owned my QX 56. The lack of communication is unbelievable. My car has been in the shop five w More

by susanl.lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cindy Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2026

Always great service and they are able to always fit me in, even last minute. Check in/out customer service is top notch. More

by rebarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA service not sales
June 22, 2026

I needed a ride after dropping off my car. the ride service was delayed. Andrew saw that i was waiting and provided me with a ride to work. He did not want me to unnecessarily wait for the More

by pdongilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2026

Very professional group. Were able to take care of my needs in in a timely manner. Have owned an Infiniti since 2003. And to continue to have two in the family in 2026. Great More

by snyderkeith50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Swoboda
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2026

Friendly staff, prompt assistance, exceptional customer attention and care, answered questions thoroughly, and delivered excellent service. More

by brucedmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Phillip
June 17, 2026

So kind and helpful. I would highly recommend all of them!! I am so happy with my new purchase, and really appreciate all of the kind things you did for me!! More

by sgiermann01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Poortinga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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