
INFINITI Of Omaha
Elkhorn, NE
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Everyone was great. Alex and AJ were very helpful. Would definitely recommend them to future car buyers Alex and AJ were very helpful. Would definitely recommend them to future car buyers More
Excellent service communications provided by Shawn Gilbert. He explained the diagnostic process they followed to confirm the battery being the cause. Gilbert. He explained the diagnostic process they followed to confirm the battery being the cause. More
Staff are wearing Woodhouse shirts in the service department. Am I at Woodhouse or Infinity? Lastly, if you come in with a coupon they don’t read it and try to tack on additional charges for services department. Am I at Woodhouse or Infinity? Lastly, if you come in with a coupon they don’t read it and try to tack on additional charges for services covered under coupon. They seem off put by the correction. And lastly- if you recommend additional services- NO one wants to look at it through a texted link and make a decision to do this work while in for a simple oil change. Honestly, I’m going to consider selling my car and buy a Lexus due to the experiences here. More
The people are very friendly and helpful. Service was fast and I loved that when I get my car back it was nice and clean. Service was fast and I loved that when I get my car back it was nice and clean. More
I was met by a professional and treated extremely nice. He was helpful and helped me with a couple questions I had regarding the electronics on my QX50s. Everything was clean and neatly organized. He was helpful and helped me with a couple questions I had regarding the electronics on my QX50s. Everything was clean and neatly organized. More
We have bought many cars thru the years at Woodhouse but had never been out to the Infiniti dealership. Cindy Kroll was such a sweetie and the finance guy was super nice too. Just a great experience and w had never been out to the Infiniti dealership. Cindy Kroll was such a sweetie and the finance guy was super nice too. Just a great experience and we love the used car we bought. It is working out great for us. Keep up the good work there! Comes highly recommended from me for sure/ Thank you More
I had no issues with anything until checkout. I have done every service, new brakes twice, tires etc at this place. At checkout I tried to provide a coupon, in which Infinity had sent me. Apparen I have done every service, new brakes twice, tires etc at this place. At checkout I tried to provide a coupon, in which Infinity had sent me. Apparently, it expired 11 days prior. So instead of saying, hey I will use this anyway and do me a solid, he basically looked at me and said tough xxxx. Not a big deal. 800 for new brakes and an expired coupon. But I will learn and will shop around next time. But service was good otherwise More