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INFINITI OF DENVER

Aurora, CO

4.8
1,157 Reviews
INFINITI OF DENVER is Colorado’s original INFINITI dealership, family-owned and proudly serving the community since 1993. We specialize in luxury—offering new and pre-owned INFINITI vehicles, award-winning service, and thoughtful touches that set us apart. Experience Home by INFINITI OF DENVER, our complimentary valet pickup and delivery program designed to make servicing your vehicle effortless. Whether you're shopping, scheduling service, or ordering OEM parts from our 24/7 eStore, we’re here to deliver convenience with a personal touch. Located just off Hampden & Havana, minutes from DTC and downtown, INFINITI OF DENVER redefines what a dealership should be—exceptional, welcoming, and centered around you. Experience luxury beyond the drive.
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2990 S Havana St

Aurora, CO

80014

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Showing 1,157 reviews

December 22, 2025

Excellent customer service! !! Clark made sure that my car was professionally serviced. In addition the team went beyond and above in cleaning some black smudge on the right fron More

by art.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2025 -

INFINITI OF DENVER responded

Thank you for the kind words, Art! We’re thrilled to hear Clark and the team took great care of your vehicle—and even handled the extra details like that pesky fender smudge. That “above and beyond” mindset is exactly what we aim for at INFINITI OF DENVER. We truly appreciate your trust and look forward to welcoming you back.

December 20, 2025

First time using the service at this dealer (I reside in Chicago). They hit it out of the park. Kept me informed throughout. Made me feel welcome. Explained all serviced recommeded before any work. Reasonab More

by Yoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

INFINITI OF DENVER responded

Yoso - This made our day! Thank you for the wonderful feedback—and for choosing INFINITI OF DENVER during your visit from Chicago. We’re so glad your first experience with us hit the mark, from clear communication and transparent recommendations to making you (and your dog) feel genuinely welcome. If your travels bring you back to Colorado, we’d be happy to take care of you again.

December 19, 2025

Jeremy Strand was was effitioned and spoke with me often to advise me of what needed to be done and update me of when parts arrived, and when service was completed. Charles the valet driver was also great More

by pesia7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Strand
Dec 22, 2025 -

INFINITI OF DENVER responded

pesia7 - Thank you for the kind feedback! Jeremy Strnad did a great job staying in close communication and keeping you informed every step of the way—from parts arrival to service completion. We’re also glad to hear Charles made your valet experience a positive one. We truly appreciate you choosing INFINITI OF DENVER and look forward to taking care of you again.

December 17, 2025

Very professional and good customer service. Explains the problems and provides recommendations and good advice More

by jonathanmenka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2025 -

INFINITI OF DENVER responded

jonathanmenka - Thank you for your thoughtful review! We’re glad you experienced the professionalism, clear communication, and honest recommendations our team strives for every day. We truly appreciate your feedback and look forward to delivering an even better experience on your next visit at INFINITI OF DENVER.

December 15, 2025

This dealership is amazing! They are professional, knowledgeable and always willing to help. I absolutely love my QX50, but service is over the top. I will be an Infiniti More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leshun Veasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Willoughby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2025 -

INFINITI OF DENVER responded

Renee - Thank you so much for your kind words and loyalty. We're thrilled to hear how much you love your QX50 and that our service team continues to exceed expectations. Providing professional, knowledgeable, and genuinely helpful care is what we strive for every day at INFINITI OF DENVER, and it means the world to know it's felt. We truly appreciate you being part of our INFINITI family and look forward to many more years together.

December 13, 2025

Great service! Prompt and understanding of my service concerns and takes the extra step to solve them. More

by bob_gilbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2025 -

INFINITI OF DENVER responded

Thank you, Bob! We truly appreciate you taking the time to share your experience with INFINITI OF DENVER. Providing prompt service while really listening—and then going the extra step to make sure everything is handled right—is exactly how our team approaches every visit. We are grateful for your trust and look forward to taking great care of you and your INFINITI again soon.

December 11, 2025

Chris in service always takes care of any problems my wife or I encounter. We both drive Infinity vehicles. The cappuccino and fireplace provide a cozy room to wait until service is complete. More

by stanvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

INFINITI OF DENVER responded

stanvc - Thank you for the kind words! We’re so glad Chris continues to take great care of you and your wife — that level of trust means everything to us at INFINITI OF DENVER. And yes, great service pairs nicely with a cappuccino and a cozy fireplace ☕🔥 We truly appreciate you choosing us for both of your INFINITI vehicles and look forward to welcoming you back again soo

December 08, 2025

They were very professional and kept me updated during the process. They also had the parts in stock in order to do the repair in one trip to the shop. More

by rtf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2025 -

INFINITI OF DENVER responded

rtf - Thank you for sharing your experience with INFINITI OF DENVER! We’re glad to hear our team kept you informed throughout the process and had everything ready to complete your repair in a single visit. We know how valuable your time is, and we’re grateful you chose us. We appreciate you and look forward to helping again whenever you need us.

December 02, 2025

Just needed routine maintenance on my Q50 so I called Clark and drop it off. He met me at my car with a smile as always, I just needed an oil change and my snow tires installed, he took my information th More

by JOHN VON TILIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2025 -

INFINITI OF DENVER responded

Thank you for taking the time to share such a detailed review, John! We’re thrilled to hear that your Q50’s routine maintenance was handled smoothly from start to finish. Clark is exceptional at what he does, and it’s wonderful to know his warm welcome, clear communication, and efficiency continue to stand out each time you visit. We’re so glad you enjoy the complimentary inspection video—our goal is full transparency, so you can see exactly what our technician sees. And hearing that everything checked out perfectly is always a win. We also love that valet pickup was offered, even though you were already planning to bring in your wife’s QX50. Convenience should never be optional—it should just be there. Finding your Q50 spotless and ready in the service drive is exactly the experience we strive to deliver. Your comment that this is the greatest service department you’ve ever worked with truly means the world to us. Thank you for trusting INFINITI OF DENVER with both your vehicles. We look forward to welcoming you back whenever you need us!

December 01, 2025

Infiniti of Denver is the best dealership I’ve ever been to. I’ve been coming here for over 6 years now ever since I bought my q50 and everyone has been amazing and always treated me like part of the family More

by DADZBUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Kochkanyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

INFINITI OF DENVER responded

Chris, thank you for this incredible review — and for being such an extraordinary customer over the past six years. We’re genuinely honored to be your dealership of choice. Having you as part of the INFINITI OF DENVER family means the world to us, and your loyalty is exactly why we strive to deliver exceptional, thoughtful service every single day. Our team loves taking care of you, and we can’t thank you enough for the kindness, energy, and trust you bring with every visit. Here’s to many more years of keeping you and Maggie in the very best hands.

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