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INFINITI OF DENVER

Aurora, CO

4.9
1,015 Reviews
INFINITI OF DENVER is your destination for a new and luxury pre-owned INFINITI vehicles. We are conveniently located 3.9 miles east of I-25 and Hampden as it turns into Havana. Since 1993 our dedicated and knowledgeable sales and service team continue to provide the highest level of customer service. Choose INFINITI OF DENVER for all of your automotive needs. Our award winning Service department is open six days a week to repair your INFINITI. As a convenience to customers searching for INFINITI OEM parts INFINITI OF DENVER parts eStore is accessible 24 hours a day and can be delivered to your home. Positioned along Havana St, our luxury dealership is centrally located on the Denver/Aurora border, 5 minutes from the Denver Tech Center and 10 minutes from downtown Denver. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! For interactive driving directions and other contact information. We look forward to serving you!
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2990 S Havana St

Aurora, CO

80014

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Showing 1,015 reviews

March 21, 2023

There was great service on my airbag recall but one call to inquire on why I received a text that mentioned an invoice and payment method freaked me out. The operator lady that answered the phone wasn't ver More

by Gabe
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

INFINITI OF DENVER responded

Gabe - thank you for taking the time to let us know about your experience. We think Clark is pretty great also. He will be excited about your kind words. We appreciate you bringing to our attention what you experienced with our receptionist. We sincerely apologize. We always want to exceed your expectations with everyone you come in contact with at the dealership. We are committed to learning from our mistakes and improving our service for all of our customers. So thank you for addressing this with us. We hope you will give us another chance to change your experience. We appreciate your business.

March 18, 2023

We've owned our G35X since 2008. .. We have been extremely satisfied with every experience at your dealership. Our maintenance manager man has been Clark since day 1... He has always More

by nosnhog01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The front receptionist are amazing as well
Mar 19, 2023 -

INFINITI OF DENVER responded

Nosnhog01- This is awesome! Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. He will be excited about your kind words. We can’t thank you enough for being a part of INFINITI OF DENVER family since 2008! So amazing. Your review means a lot to us and we're so grateful for your support. Its customers like you that make our job so rewarding. Thank you for trusting INFINITI OF DENVER for all your automotive needs

Mar 19, 2023 -

INFINITI OF DENVER responded

Nosnhog01- This is awesome! Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. He will be excited about your kind words. We can’t thank you enough for being a part of INFINITI OF DENVER family since 2008! So amazing. Your review means a lot to us and we're so grateful for your support. Its customers like you that make our job so rewarding. Thank you for trusting INFINITI OF DENVER for all your automotive needs

March 18, 2023

Infiniti of Denver, in Aurora has fantastic people, customer service and vehicles! I love my Infiniti QX60 that I bought from them 5 years ago and have always taken it back there for servicing! They ar More

by R.L.S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

INFINITI OF DENVER responded

R.L.S- Your review made our day and we wanted to take a moment to thank you for your kind words. Reviews like this give us motivation and help us ensure we provide high-quality care. The service team will be ecstatic. We know you could choose any dealer, so thank you for choosing INFINITI OF DEN VER. See you soon.

March 16, 2023

The staff is always friendly and helpful! Working with Clark, in the service department, was effortless. He listened to our issues and made us feel heard. Thank you! More

by Kristy Hansing
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2023 -

INFINITI OF DENVER responded

Kristy, Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Your review means a lot to us and we're so grateful for your support. We think Clark is pretty special. We love having you as a part of our INFINITI OF DENVER family. Thank you for trusting us for all your automotive needs.

March 15, 2023

They are very professional and they do work requested but also advise you on other service items needed. More

by Simchat55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

INFINITI OF DENVER responded

Simchat55- Thank you for taking the time to let us and others know about your experience. We are committed to providing the best possible service to our customers and your review is a testament to that. Your review means a lot to us and we can't thank you enough for the support. We know you can choose any service department, so thank you for choosing INFINITI OF DENVER.

Mar 17, 2023 -

INFINITI OF DENVER responded

Simchat55- Thank you for taking the time to let us and others know about your experience. We are committed to providing the best possible service to our customers and your review is a testament to that. Your review means a lot to us and we can't thank you enough for the support. We know you can choose any service department, so thank you for choosing INFINITI OF DENVER.

March 15, 2023

The environment is awesome along with the excellent customer service makes infinity of Denver one of my all time favorite. More

by ricardogomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

INFINITI OF DENVER responded

Ricardo Gomez- This is awesome. Thank you for letting us and others know about your visit to INFINITI OF DENVER. It's customers like you that make our job so rewarding. Thank you for your support! We will let the team know about your kind words. Thank you for trusting us for all your automotive needs.

Mar 17, 2023 -

INFINITI OF DENVER responded

Ricardo Gomez- This is awesome. Thank you for letting us and others know about your visit to INFINITI OF DENVER. It's customers like you that make our job so rewarding. Thank you for your support! We will let the team know about your kind words. Thank you for trusting us for all your automotive needs

March 12, 2023

Faster than most car buying experiences and addressed a couple of issues and concerns free of charge after we drove for a couple days. More

by edreas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leshun Veasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

INFINITI OF DENVER responded

Edreas - Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. Your review made our day and we wanted to take a moment to thank you for your kind words. We are so happy to have you as a customer and we look forward to seeing you in the future. Congrats on your new vehicle

March 11, 2023

It was a pleasure dealing with Neil Deines and I would definitely buy another car from him! Professional, knowledgeable and amazing customer service. More

by Glenda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Deines
Mar 11, 2023 -

INFINITI OF DENVER responded

Glenda- This is great. Thank you for letting us know about your car-buying experience with INFINITI OF DENVER. We think Neil is pretty awesome too. He will be excited about your kind words. We know you could choose anyone, so thank you for choosing INFINITI OF DENVER. Congrats on your new vehicle and welcome to the INFINITI OF DENVER family.

March 11, 2023

excellent quality of service from the beginning to the end of your visit I have purchased 2 cars from Infiniti both purchase experience were quick and easy More

by Shay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leshun Veasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shun Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

INFINITI OF DENVER responded

Shay- Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. Your review means a lot to us and we're so grateful for your support. We are so happy to have you as a customer and we look forward to seeing you in the future.

Mar 13, 2023 -

INFINITI OF DENVER responded

We are so happy to have you as a customer and we look forward to seeing you in the future.

March 10, 2023

Alway clean, filled with friendly and welcoming staff. I never feel pressured or out of place. More

by Laneerey35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

INFINITI OF DENVER responded

Laneerey35 - Thank you for taking the time to let us and others know about your experience. Your review means a lot to us and we're so grateful for your support. It is experiences like yours that really keep us motivated. We know you can choose any dealer, so thank you for choosing INFINITI OF DENVER.

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