Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

INFINITI OF DENVER

Aurora, CO

Overview
Employees
Reviews
Vehicles
4.9
1,034 Reviews
INFINITI OF DENVER is your destination for a new and luxury pre-owned INFINITI vehicles. We are conveniently located 3.9 miles east of I-25 and Hampden as it turns into Havana. Since 1993 our dedicated and knowledgeable sales and service team continue to provide the highest level of customer service. Choose INFINITI OF DENVER for all of your automotive needs. Our award winning Service department is open six days a week to repair your INFINITI. As a convenience to customers searching for INFINITI OEM parts INFINITI OF DENVER parts eStore is accessible 24 hours a day and can be delivered to your home. Positioned along Havana St, our luxury dealership is centrally located on the Denver/Aurora border, 5 minutes from the Denver Tech Center and 10 minutes from downtown Denver. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! For interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership
View Awards

2990 S Havana St

Aurora, CO

80014

Directions

By Type

Showing 1,034 reviews

September 21, 2023

Excellent customer service! Brought my car in because of a leak and worked with Dominic throughout the whole process. The service guys quickly figured out the issue and did a de More

by Natasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Report | Print
September 21, 2023

Stephen made it easy and straightforward! Simple process and great inventory to choose from. Would highly recommend More

by tom.moore.tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Cleckley
Report | Print
Sep 24, 2023 -

INFINITI OF DENVER responded

Tom Moore Tom. -thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. Stephen will be excited about your kind words. We think he is pretty special, also. We are glad you found the process easy and straightforward. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. Congrats on your new car and we love having you a part of the INFINITI OF DENVER family.

September 19, 2023

I had a bit of an emergency as my battery was starting the car slow, I called Chris and he said come on by and we will get you taken care of, when I got to Infiniti of Denver it was very busy. Chris let m More

by Bartzr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

INFINITI OF DENVER responded

Bartzr- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Chris will be excited about your kind words. We think he is pretty special, also. Your review will help other customers make informed decisions and we can't thank you enough for that. It is customers like you that make our job so rewarding. Thank you for your undying loyalty and support since 1998. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

September 16, 2023

Service is the BEST! Chris and Clarke are the best and the reason why I purchase Infiniti cars. The loaner program has saved my life numerous times!!! More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

INFINITI OF DENVER responded

Karen- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Clark and Chris will be excited about your kind words. We think they are pretty special, also. We are glad you enjoy our loaner program. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

September 14, 2023

Excellent care towards the customer. They treat customers like they are family. We will always be back for service. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2023 -

INFINITI OF DENVER responded

Michael- Wow. This made our Friday. Thank you. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testiment to that. We are incredibly happy you do feel like family. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

September 09, 2023

The services rendered my purchase was very smooth. My sales representative, Lashaun was excellent and very professional. I would definitely recommend this dearship to friends and family. More

by mystrosimmons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leshun Veasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen
Report | Print
Sep 11, 2023 -

INFINITI OF DENVER responded

Mysteosimmons - Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. We think Leshun is pretty special also. We have been lucky to have him a part of our team for almost 19 years. We are so happy to have you as a customer and we look forward to seeing you in the future. Congrats on your new car and welcome to the INFINITI OF DENVER.

September 05, 2023

Very satisfied the past three years. There was no pressure on the sale, fair prices and ease of transaction. However the past year received more and more pressure on “services” absol More

by Melmjd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shun Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

INFINITI OF DENVER responded

Melmjd - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We appreciate the feedback. We sincerely apologize about your visit and concerns. We do appreciate you being our customer for the last 3 years and we want to maintain your business & satisfaction. is hard to tell your name by your handle to call you directly, but our service manager, Tim, really wants to speak with you. Please call us at your earliest convenience 303-671-6000 to discuss. Thank you.

September 02, 2023

I was able to buy a new vehicle from the in November, but some of the paint touch ups were clearly done poorly as they're cracking and flaking off in chunks. I've also emailed/called the service department, More

by KD
Recommend Dealer
No
Employees Worked With
Shun Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2023 -

INFINITI OF DENVER responded

KD - Kate, we are sorry to hear you are having challenges with your vehicle. However, according to our records, the only vehicle you have purchased from us was a 2007 Hyundai. It is very possible that a 16 year old vehicle could have had some paint touch up. We are unaware of the Carfax reference but all Carfax reports are disclosed to, and signed by our customers so that you know what we know. Any preventative maintenance would be best determined by a Hyundai dealer, as we don't have the tool or technicians to service those vehicles. Any warranty you might have purchased will absolutely be valid for the time and miles of the agreement, as printed on your contract. We are happy to help clear up any misunderstanding you may have regarding that. Finally, our GM, Roman, has reached out by phone to try and see exactly what we can do to assist at this point and we would appreciate it if you would give us a call and an opportunity to narrow down and address your concerns. Our phone number is 303-671-6000. Roman would really like to speak to you.

August 31, 2023

This dealership from the beginning of when I purchased my vehicle until now. Has fell far below expectations and is not worth my time going back. More

by vigil.joey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic
Report | Print
Sep 09, 2023 -

INFINITI OF DENVER responded

vigil.joey - We strive to provide the best possible service to our customers and we're sorry to hear that we fell short in this instance. It is our understanding that our GM, Roman has tried reach out to to discuss your challenges. We would like to work towards a resolution, so if you are willing at your earliest convenience, please reach out to us at (303) 671-6000 and ask for Roman to discuss this further.

August 30, 2023

By far the best service I have had in a long time from a car dealer. The car was ready much sooner than expected. Dominic helped reduce some labor costs. He was really great to work with. More

by Berniewms3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Report | Print
1
...
15
16
17
...
104