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INFINITI OF DENVER

Aurora, CO

Overview
Employees
Reviews
Vehicles
4.9
1,015 Reviews
INFINITI OF DENVER is your destination for a new and luxury pre-owned INFINITI vehicles. We are conveniently located 3.9 miles east of I-25 and Hampden as it turns into Havana. Since 1993 our dedicated and knowledgeable sales and service team continue to provide the highest level of customer service. Choose INFINITI OF DENVER for all of your automotive needs. Our award winning Service department is open six days a week to repair your INFINITI. As a convenience to customers searching for INFINITI OEM parts INFINITI OF DENVER parts eStore is accessible 24 hours a day and can be delivered to your home. Positioned along Havana St, our luxury dealership is centrally located on the Denver/Aurora border, 5 minutes from the Denver Tech Center and 10 minutes from downtown Denver. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! For interactive driving directions and other contact information. We look forward to serving you!
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2990 S Havana St

Aurora, CO

80014

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Showing 1,015 reviews

August 30, 2023

By far the best service I have had in a long time from a car dealer. The car was ready much sooner than expected. Dominic helped reduce some labor costs. He was really great to work with. More

by Berniewms3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
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August 28, 2023

I appreciated the fact they got my car in so quick as i needed to drive to another state. They diagnosed my poorly running car and gave me a reasonable quote for some sensors that needed replacing. The car More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clark Hearold
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Strnad
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

INFINITI OF DENVER responded

Ron - our sincere apologies about how you felt about your experience. We worked on your Nissan with 205,000 miles. We found multiple codes for engine timing and misfiring - We replaced the intake valve timing solenoid, intermediate lock control solenoid valve, intake valve timing control and exhaust valve timing control valve. We also did replaced your rear pads and rotors and we did a synthetic oil change. After completing repair the DTC related the solenoids were gone, however, a multi cylinder misfire code was still present. and did verify the compression was low in the engine. We advised you against driving the vehicle. Our recommendation was that you needed to replace the engine for the vehicle to function properly. With low compression, the engine is going to have a hard time idling, running, accelerating. You declined as you need to get back to Wisconsin. We are glad to hear you made it back home as we were worried about you. We believe we did the best we could with the timeframe you gave us. We are sorry you had the problems with your vehicle.

August 26, 2023

From Chris the owner to LeShon my salesman, I was treated in a first class manner here at Infinity of Denver. They helped me duck the rain shower by bringing the car into the service bay before my test driv More

by papagranttom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leshun Veasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

INFINITI OF DENVER responded

Papagranttom- Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. LeShun and Chris will be excited about your kind words and 5 star review. Your review will help other customers make informed decisions and we can't thank you enough for that. We know you could choose any dealer, so thank you for choosing us. Congrats on your new QX50 and welcome to the INFINITI OF DENVER family!

August 23, 2023

Have been coming to IOD for many years, they go above and beyond to ensure that your service or buyer experience is top notch. “They’re better than the rest”. More

by JL
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

INFINITI OF DENVER responded

JL - We LOVE this! What a way to make our day. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Your review will help other customers make informed decisions and we can't thank you enough for that. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

August 19, 2023

Beautiful showroom; excellent knowledgeable sales staff. Worked with Shu J and Karen K. Both were patient, professional, and treated us as valued customers! More

by Evagg3.mathis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shun Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen K in accounting. Excellent skills! Rated 5/5 stars.
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Aug 21, 2023 -

INFINITI OF DENVER responded

Evagg3.Mathis - Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. Karen and Shun will be so excited about your 5 star review. We're committed to providing the best possible service to our customers and your review is a testiment to that . Congrats on your new vehicle and welcome to the INFINITI OF DENVER family.

August 18, 2023

Excellent, courteous service; good workmanship and willingness to keep at the task until all is right. Good help w/loaners when needed!! More

by marylove547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

INFINITI OF DENVER responded

Marylove547- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We love this 5star review. Your review will help other customers make informed decisions and we can't thank you enough for that. It is customers like you that make our job so rewardin g. Thank you for your loyalty and support.Thank you for trusting INFINITI OF DENVER for all your automotive needs.

July 28, 2023

Always the best service experience. All my concerns were addressed and resolved. Thank you Jeremy! More

by dezi.lacrue
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

INFINITI OF DENVER responded

Dezi - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Jeremy will be excited about your kind words. We think he is pretty special, also. We're committed to providing the best possible service to our customers and your review is a testiment to that. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

July 26, 2023

I’m a 53yr old man and I never thought I would have purchase a car; site unseen, but I did. I live 1,452 miles away from Infiniti of Denver (I live in Arden, NC). I found an 2011 Infiniti FX50S (a ra More

by Brian Minton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leshun Veasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

INFINITI OF DENVER responded

Brian - This is awesome. Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. LeShun will be excited about your kind words. We think he is pretty special, also. Congrats on your FX50S - it is a rare SUV indeed. We are glad you are a part of our INFINITI OF DENVER family even from North Carolina. We are always here if you need something. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

July 20, 2023

Great service, everyone is very friendly and helpful. Clark in service is so great. Highly recommend More

by MV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

INFINITI OF DENVER responded

MV - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. He will be excited about your kind words. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

July 09, 2023

These folks have taken god care of my car and me! I can recommend them for all infiniti needs! Special thanks to Clark, who finds me solutions and best possible rates!! More

by marylove547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

INFINITI OF DENVER responded

Marylove547- Your review means a lot to us and we're so grateful for your support. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.Thank you for trusting INFINITI OF DENVER for all your automotive needs.

Jul 11, 2023 -

INFINITI OF DENVER responded

Marylove547- Your review means a lot to us and we're so grateful for your support. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.Thank you for trusting INFINITI OF DENVER for all your automotive needs.

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