INFINITI OF DENVER
Aurora, CO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,173 reviews
Stephen Cleckley was our salesman and he has been outstanding. Has taken phone calls after the sale and made it very personable. The staff bought my wife balloons and a cake for her birthday the d outstanding. Has taken phone calls after the sale and made it very personable. The staff bought my wife balloons and a cake for her birthday the day we bought the vehicle. Its been the best purchase for us just because of the people. The service department has been awesome as well and has worked on or vehicle and brought our vehicle all the way back to Nebraska for us. I recommend Stephen and this dealership to everyone I speak with. Thank you!! More
Always available to assist with making sure my vehicle stays in great condition really satisfied stays in great condition really satisfied More
Have never had better service at a dealership than with Infiniti of Denver. Always deliver what they promise and top quality work. Infiniti of Denver. Always deliver what they promise and top quality work. More
The best things about this dealership for me is my service representative Clark, who always takes care of me and patiently explains things I'm not sure of. The downside is their prices. service representative Clark, who always takes care of me and patiently explains things I'm not sure of. The downside is their prices. More
Everyone is very nice there and extremely helpful. I would definitely buy another car from them I would definitely buy another car from them More
This dealership is warm and inviting. They make customers feel welcome and give an elevated experience throughout the whole process. Honestly feels like shopping in an upscale boutique. T They make customers feel welcome and give an elevated experience throughout the whole process. Honestly feels like shopping in an upscale boutique. The customer service in sales and finance is top notch. More
The best service could ask for! !! Very happy with the deal and the car. Staff makes the buying process very easy. !! Very happy with the deal and the car. Staff makes the buying process very easy. More
This is the 5th QX80 I have purchased at Infiniti of Denver. Love the vehicle, staff, and valet service. Denver. Love the vehicle, staff, and valet service. More
After multiple purchases, I can confidently say INFINITI OF DENVER does things differently—in the best way. The team is honest, efficient, and respectful of your time. Service is thorough and well explained OF DENVER does things differently—in the best way. The team is honest, efficient, and respectful of your time. Service is thorough and well explained, and the entire experience feels elevated without being over the top. The convenience of their valet service is unmatched. This is a dealership you stick with. More
I had an extremely negative experience at Infiniti of Denver, primarily due to the behavior of our salesperson, Leshun, and the management team. From the beginning, Leshun Veasley was rude, dismissive Denver, primarily due to the behavior of our salesperson, Leshun, and the management team. From the beginning, Leshun Veasley was rude, dismissive, and unprofessional. Instead of explaining paperwork, he would aggressively slide documents across the table without any explanation. During the test drive, he abruptly barked directions like “right here” or “left here,” making the entire experience uncomfortable. We felt like a burden the entire time, despite being serious buyers. His behavior throughout the process was honestly sad and pathetic. After we believed everything was finalized, we were contacted and told our monthly payment would increase by $200. That immediately raised red flags and felt deceptive, so we chose to return the vehicle. That’s when things became completely unacceptable. We were told we could not return the car because our trade-in lien had already been paid off—which was NOT true. As we questioned this, their story kept changing multiple times, making it clear we were being misled. What made this experience even worse was how we were treated in person. We spent over two hours dealing with Leshun Veasley, Karen Kochkanyan, and management, who argued with us and repeatedly raised their voices. No customer should ever be yelled at—period. It is disrespectful, unprofessional, and completely unacceptable. We have rights as consumers, and being treated this way while simply trying to resolve a situation is outrageous. On top of everything, this entire situation was a complete waste of our time and energy. What should have been a straightforward process turned into a stressful and frustrating ordeal. I strongly recommend staying far away from this dealership. Between the rude behavior, constantly changing stories, and aggressive treatment, this was one of the worst customer service experiences I’ve ever had. More




















