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INFINITI OF DENVER

Aurora, CO

4.8
1,101 Reviews
INFINITI OF DENVER is Colorado’s original INFINITI dealership, family-owned and proudly serving the community since 1993. We specialize in luxury—offering new and pre-owned INFINITI vehicles, award-winning service, and thoughtful touches that set us apart. Experience Home by INFINITI OF DENVER, our complimentary valet pickup and delivery program designed to make servicing your vehicle effortless. Whether you're shopping, scheduling service, or ordering OEM parts from our 24/7 eStore, we’re here to deliver convenience with a personal touch. Located just off Hampden & Havana, minutes from DTC and downtown, INFINITI OF DENVER redefines what a dealership should be—exceptional, welcoming, and centered around you. Experience luxury beyond the drive.
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2990 S Havana St

Aurora, CO

80014

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Showing 1,101 reviews

October 10, 2025

Infiniti of Denver is a first class organization. I will have my coupe for a long time thanks to their service department. More

by Ivan Narro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2025

Prompt, courteous, explain what issues need to be addressed. Easy to make appointment. Very professional and customer oriented. More

by rell303@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2025

I have been taking my infinity to Chris and his Team for years and have always been great! They provide outstanding service, always on time and very transparent about my vehicle condition. I'm very fortun More

by eddie.martinez368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2025

There are two distinct parts to this visit. First, Clark—as always—was exceptional. He remains a cornerstone of the service department: courteous, professional, and genuinely helpful. The se More

by Dr. Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

INFINITI OF DENVER responded

Dr Dan - Thank you for your loyalty to INFINITI OF DENVER and for recognizing Clark's exceptional service he truly is a cornerstone of our team. We’re sorry to hear your disappointment regarding the air filter pricing. While our quotes include OEM parts, labor, and warranty coverage, we understand your concern and will review this to ensure our recommendations remain transparent and fair. We value your trust and would welcome the chance to make this right. David, our Service Manager would love an opportunity to discuss your visit at your earliest convenience.

October 06, 2025

Chris, my service advisor provides great customer service. He communicates well and is very thoughtful. More

by judetorchia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

INFINITI OF DENVER responded

judetorchia - Thank you for sharing your experience! We’re so glad to hear that Chris provided excellent communication and thoughtful care during your visit. He truly embodies the level of customer service we strive for every day at INFINITI OF DENVER. We appreciate your trust and look forward to serving you again!

October 02, 2025

Amazing help they went above and beyond for me and I now refer them to everyone I know and I'll be returning to buy another vehicle More

by alanjkimble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leshun Veasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hardman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shun Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Cleckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hacho Bagaryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Kwamina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

INFINITI OF DENVER responded

alanjkimble - Thank you so much for sharing your experience! We’re thrilled our team could go above and beyond for you. Your referrals mean the world to us, and we look forward to welcoming you back when it’s time for your next INFINITI.

October 02, 2025

Always on time and very helpful with all questions and service issues. The staff has loaner cars and provides incredible attention to details. More

by SamB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leshun Veasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

INFINITI OF DENVER responded

Thank you for sharing your experience! We’re so glad to know our team continues to provide timely, attentive service and that the convenience of our loaner vehicles makes things easier for you. At INFINITI OF DENVER, attention to detail is at the heart of everything we do, and we look forward to serving you again

October 01, 2025

10 minutes was the longest I've ever waited Clark is great to deal with More

by moviefanatic
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

INFINITI OF DENVER responded

moviefanatic - Thank you for sharing your experience and for the kind words about our team and inventory. We’re glad you enjoyed the no-pressure environment and the opportunity to fully explore your options. Your feedback means a lot, and we’ll keep working hard to turn your next visit into a 5-star experience.

September 29, 2025

Good, hassle free service which is what I like. In and out without any problems More

by Sayra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

INFINITI OF DENVER responded

Sayra - Thank you for sharing your experience! At INFINITI OF DENVER, we know your time is valuable, and we’re so glad to hear your service visit was smooth, hassle-free, and completed without any issues. It’s our goal to make every appointment as easy and efficient as possible, so you can get back on the road with confidence. We appreciate your trust and look forward to serving you again!

September 26, 2025

Bought a used QX50. Broke down in the mountains on the second day I had it. I lost the ability to accelerate going up a steep incline with trucks behind me. Had to be to More

by Leslie O
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Madigan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Gelfand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shun Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

INFINITI OF DENVER responded

Leslie, we are very sorry to hear about the experience you’ve described, and we understand how concerning and frustrating this has been. At INFINITI OF DENVER, safety and customer trust are always top priorities, and we regret that this situation did not meet your expectations. Roman, our General Manager, is personally working with you to find the best resolution, and we remain committed to addressing your concerns directly. Thank you for your feedback—we will continue doing everything we can to restore your confidence in us.

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