
INFINITI OF DENVER
Aurora, CO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,101 reviews
Infiniti of Denver is a first class organization. I will have my coupe for a long time thanks to their service department. I will have my coupe for a long time thanks to their service department. More
Prompt, courteous, explain what issues need to be addressed. Easy to make appointment. Very professional and customer oriented. addressed. Easy to make appointment. Very professional and customer oriented. More
I have been taking my infinity to Chris and his Team for years and have always been great! They provide outstanding service, always on time and very transparent about my vehicle condition. I'm very fortun years and have always been great! They provide outstanding service, always on time and very transparent about my vehicle condition. I'm very fortunate to be working with Chris and his Team, thank you! More
There are two distinct parts to this visit. First, Clark—as always—was exceptional. He remains a cornerstone of the service department: courteous, professional, and genuinely helpful. The se First, Clark—as always—was exceptional. He remains a cornerstone of the service department: courteous, professional, and genuinely helpful. The second part, however, can only be described as outright exploitation. I have been a loyal Infiniti of Denver customer for over 20 years, yet I was quoted nearly $500 for the replacement of cabin and engine air filters. I declined the service, purchased genuine OEM filters for $40, and replaced them myself in under two minutes—an easier task than refueling the car. This is a simple, tool-free operation that takes a trained technician less than a minute to complete. Choosing to charge such an excessive amount is deeply disappointing and undermines the trust of long-time clients. I would strongly caution any customer—especially women or younger drivers unfamiliar with vehicle maintenance—against relying on this service department without verifying the necessity and fairness of the charges. More
Chris, my service advisor provides great customer service. He communicates well and is very thoughtful. service. He communicates well and is very thoughtful. More
Amazing help they went above and beyond for me and I now refer them to everyone I know and I'll be returning to buy another vehicle refer them to everyone I know and I'll be returning to buy another vehicle More
Always on time and very helpful with all questions and service issues. The staff has loaner cars and provides incredible attention to details. service issues. The staff has loaner cars and provides incredible attention to details. More
10 minutes was the longest I've ever waited Clark is great to deal with great to deal with More
Good, hassle free service which is what I like. In and out without any problems In and out without any problems More
Bought a used QX50. Broke down in the mountains on the second day I had it. I lost the ability to accelerate going up a steep incline with trucks behind me. Had to be to Broke down in the mountains on the second day I had it. I lost the ability to accelerate going up a steep incline with trucks behind me. Had to be towed. Was told it was fixed. It happened again and I nearly got rear ended. Brought it in again and they said they didn’t know what it was. Asked them to trade in for what I originally paid only 4 months prior. They offered a $4,000 loss on the trade in while also asking me to trust them enough to purchase another car in the hopes they would stand behind the safety of their car. Was told that because of depreciation, in the 4 months I’ve had it, was the best offer they were willing to do. It’s been the most stressful car situation I’ve dealt with. I have not had any personal contact with management. Now needing to pursue legal avenues and filing complaint with department of revenue. Unfortunately, I do not recommend them. More