I-10 Toyota

Always upsells service. Wants to fix things that aren't broken. Checked red boxes for tires wearing uneven. Tires were new. Wants to fix things that aren't broken. Checked red boxes for tires wearing uneven. Tires were new. More

The service department is over booking appointments knowing they are under staffed. This is undermining the purpose of Appointment setting. Service manger should be accountable for these practices. knowing they are under staffed. This is undermining the purpose of Appointment setting. Service manger should be accountable for these practices. This is a reoccurring every time I come here. Very inconsiderate of people’s time regardless of a pandemic this is just poor management by service manager Cindy Ponce. More

Very satisfied with I10 toyota Customer service! We bought our third car from here. This time it was a pre-owned vehicle from the Used Car department for my daughter's first car. Our salespersons Luis bought our third car from here. This time it was a pre-owned vehicle from the Used Car department for my daughter's first car. Our salespersons Luis Carreon and Noah Goebel were very knowledgeable on showing my daughter every detail of the vehicle. Especially the Manager Shah he made the process of buying a car so easy. I will definitely be coming back to purchase another vehicle. More

Service department is a consistent disappointment. Refused to let me know when the car would be expected after it was later than indicated. Requested an approximation because a family member had an ac Refused to let me know when the car would be expected after it was later than indicated. Requested an approximation because a family member had an accident and the tech refused. Very caring place More

My husband's dream truck We looked for months for the Tundra TRD Pro and had difficulty finding one that wasn't marked above MSRP. I10 Toyota sold us the truck without a marku We looked for months for the Tundra TRD Pro and had difficulty finding one that wasn't marked above MSRP. I10 Toyota sold us the truck without a markup but more importantly, excellent customer service. More

Excellent I would recommend Alex. All the staff there are very friendly, straight forward, helpful, and make you feel like family. I'll most definitely continue I would recommend Alex. All the staff there are very friendly, straight forward, helpful, and make you feel like family. I'll most definitely continue to be a valued customer. Their car selection is vast and they have great deals. If you are in a sticky situation Toyota is the place to go. Alex was able to help me and my husband with a brand new car, great monthly payments, and an excellent down payment price. We're very blessed to have found this dealership and have this marvelous experience! More

Great and fast experience. Michael Jackson made my experience a great one. Very polite, friendly and fast. I would recommend i10 Toyota to anyone. Thank you! I'm one happy custo Michael Jackson made my experience a great one. Very polite, friendly and fast. I would recommend i10 Toyota to anyone. Thank you! I'm one happy customers. More

Discussing options for our lease Fast enjoyable experience with knowledgeable friendly staff that are dedicated to great customer service!! Our 2nd GREAT experience with I-10 Toyota Fast enjoyable experience with knowledgeable friendly staff that are dedicated to great customer service!! Our 2nd GREAT experience with I-10 Toyota Scion. Will come back in the future!! More

DIssappointed After purchasing my first Toyota here in 2007, I thought I would be a lifelong customer as I had the best experience and a great car. As my car got ol After purchasing my first Toyota here in 2007, I thought I would be a lifelong customer as I had the best experience and a great car. As my car got older, I was worried about issues and decided to trade it in after a call from Toyota that they would buyback my Prius. I bought a 2014 RAV4, what a mistake. I have had to bring it back to the dealership over 14 times for issues and repairs since June of 2014. Defective driver's seat, defective sunroof, air bag issues, and now rattles and clanking noises all over the car. Neither service manager seem to think this is a problem and continue to say "keep bringing it back" and we'll keep fixing it under warranty. How many times is it reasonable to have to return a brand new car back to the dealership the first year? I am so disappointed and frustrated. I will be returning to the dealership again next week for another round because they still have been unable to provide me with the quality car that I thought I was buying from Toyota. 5 stars to service advisers and shuttle staff, they are wonderful! I hope other people have the original experience I did when I purchased my first car back in 2007. It was what made me come back to this dealership, which I now sincerely regret. More

Best experience ever buying a new car! I have never had a more enjoyable experience buying a new vehicle. Cody Drier was on the ball and worked with me in getting a great deal. The service I have never had a more enjoyable experience buying a new vehicle. Cody Drier was on the ball and worked with me in getting a great deal. The service was excellent, and everyone that I dealt with was very courteous and attentive. These people know their business and will get you in and out just like that! I love my Rav 4 More