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Hyundai on Perryville
Rockford, IL
762 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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762 Reviews of Hyundai on Perryville
July 21, 2018
Great experience! We had a great car buying experience! Dave did a great job of listening to what we wanted and showing us the best cars in that range. He was very know We had a great car buying experience! Dave did a great job of listening to what we wanted and showing us the best cars in that range. He was very knowledgeable and really helped us find the right car for our family!! I would highly recommend going here to buy your next car! More
by Jwylde87
Employees Worked With
David Frye, Jim Miller
July 13, 2018
Beware of the Bait and Switch practiced at Perryville! Like to pay double for your repairs? Then Hyundai on Perryville is the right place. I moved to Rockford two years ago from Elgin. I receive coupons re Like to pay double for your repairs? Then Hyundai on Perryville is the right place. I moved to Rockford two years ago from Elgin. I receive coupons regularly from the Elgin dealership at significantly lower prices but Perryville won't honor them. For major repairs (timing belt, carbon canister) the price difference has been $200 to $400 dollars less at Elgin!! Well worth the drive. In addition, Perryville Hyundai uses the "bait and switch" scheme on their customers. On Monday they took down my warranty info and called to confirm my warranty coverage. I was told my out-of-pocket for the $800 repair is $100 (same job quoted in Elgin without warranty is $400). The part was ordered, service scheduled on Thursday same week. Thursday morning I'm told there is a price switch and my repair (with warranty) is now $400 - FOUR TIMES MY QUOTED PRICE!! If I don't get the work done with them I'm charged a re-stock fee + labor of a few hundred dollars. GOT CHA! You have to pay to take your car elsewhere or pay four times the quoted price if they do the work. Don't waste your breathe on the Service Manager, there is no responsibility taken for misquoting your job. After all they have your car held hostage! You have to pay the price increase or pay to get it back with no service completed. Win/win for the dealership and lose/lose for you! If you still want service a Perryville Hyundai, get your quotes in writing and throw a few hundred dollars in the trash - same thing. More
by Perryville Bait n Switch Victim
Employees Worked With
Roberta Hagaman, Justin Paholski, Bret Bokker
July 13, 2018
Fantastic experience buying a pre-owned vehicle!!! I would like to recommend Pat Rosenberg (General Manager), Jim Scheidt (Sales Representative) and Edgar Suarez (Finance Guru)at Hyundai on Perryville I would like to recommend Pat Rosenberg (General Manager), Jim Scheidt (Sales Representative) and Edgar Suarez (Finance Guru)at Hyundai on Perryville to anyone who is looking to purchase a new or a used vehicle. I have dealt with Jim before and am a repeat customer. He is extremely pleasant and is knowledgeable about his inventory. Normally general managers can be intimidating to deal with, but not Pat. He is very much down-to-earth kind of person and I was able to work out a deal on a pre-owned vehicle in under 5 minutes!!! The car was perfectly detailed upon my arrival on delivery date and I was pleased with the final pre-purchase inspection. Edgar is a true car guy and has made the purchasing experience as smooth as possible. This was the best car purchasing experience I have ever had (and I have owned 11 vehicles so far, so I have much to compare with)!!! More
by RockfordRX
Employees Worked With
Edgar Suarez, Jim Scheidt, Pat Rosenberg
June 27, 2018
Great Service- Friendly I am SO HAPPY I went to Perryville Hyundai great service and Friendly. Had a Good experience everyone was very helpful. Would definitely recommend to I am SO HAPPY I went to Perryville Hyundai great service and Friendly. Had a Good experience everyone was very helpful. Would definitely recommend to family and friends More
by YellowNena
Employees Worked With
Edgar Suarez, Patricia Carter Keller, Jim Miller
June 25, 2018
Great experience buying my new car! This is my 3rd new car purchase from Pat Carlson at Hyundai and she has always made the experience painless from start to finish. She knows I’m hesita This is my 3rd new car purchase from Pat Carlson at Hyundai and she has always made the experience painless from start to finish. She knows I’m hesitant about large purchases but she is confident about the product she is selling and reassures me every step of the way. She does a great job of answering questions and Hyundai is a great product! More
by Karenr388
Employees Worked With
Patricia Carter Keller, Matt Sands
June 23, 2018
Friendly and professional All The people I worked with were very helpful and professional. I like my new Kona iso far great getting and out of car. Load with all the bells and All The people I worked with were very helpful and professional. I like my new Kona iso far great getting and out of car. Load with all the bells and whistles. More
by Ro
Employees Worked With
Patricia Carter Keller, Matt Sands, David Frye, Jim Scheidt
June 20, 2018
Buyer Bryan, Dave and Jim were all great to work with. Everyone their were great and easy to deal with. Would highly recommend to other people. Bryan, Dave and Jim were all great to work with. Everyone their were great and easy to deal with. Would highly recommend to other people. More
by 1977brandy
Employees Worked With
David Frye, Jim Miller, Bryan O'Hern
June 14, 2018
Best customer service I would recommend buying a car from this dealership to anyone. Pat, my sales associate, was very helpful and left me satisfied with no questions. The I would recommend buying a car from this dealership to anyone. Pat, my sales associate, was very helpful and left me satisfied with no questions. The process was very easy. I couldn’t be happier with my new car!! More
by arielurban
Employees Worked With
Edgar Suarez, Patricia Carter Keller
June 13, 2018
Accommodating The men that I worked with in purchasing my new car were very friendly and accommodating to get me the best deal. Thanks so much! The men that I worked with in purchasing my new car were very friendly and accommodating to get me the best deal. Thanks so much! More
by matus,cl913
Employees Worked With
Matt Sands, David Frye
June 12, 2018
The Youngberg’s Review Had a great experience working with David Frye. Very friendly. Very informative. Gave us detail instructions on the buttons and features. If you are Had a great experience working with David Frye. Very friendly. Very informative. Gave us detail instructions on the buttons and features. If you are looking to buy a car I would highly recommend Dave. More
by Youngbb
Employees Worked With
Patricia Carter Keller, Matt Sands, David Frye
