Hyundai on Perryville
Rockford, IL
Filter Reviews by Keyword
By Type
762 Reviews of Hyundai on Perryville
I loved this dealership! No sharks here! They let you look around with no hounding, always available for any questions. It was a beautiful facility with a welcoming waiting a No sharks here! They let you look around with no hounding, always available for any questions. It was a beautiful facility with a welcoming waiting area with snacks!! Very pleasant atmosphere.My sales rep, David Frye, was wonderful! He explained every detail of the transaction and went over every detail of the car, TWICE for me!! So helpful and personable! Thank you for all your help!!! More
Working with David Frye was a pleasure. He made what can be a long and frustrating process easy and as quick as possible. I recommend David to everyone. He made what can be a long and frustrating process easy and as quick as possible. I recommend David to everyone. More
Wonderful experience purchasing our new Santa Fe at Hyundai on Perryville. Dave was very knowledgeable and answered all of our questions and concerns! Thanks, Dave for your great service! Hyundai on Perryville. Dave was very knowledgeable and answered all of our questions and concerns! Thanks, Dave for your great service! More
Dave was a great dealer. He did well explaining all the breakdowns of selling me my vehicle. I’ve visited about 3 times before making my purchase, each time Dave was a great He did well explaining all the breakdowns of selling me my vehicle. I’ve visited about 3 times before making my purchase, each time Dave was a great sales men. Thank you Dave for your service. More
Both David and general manager Devin made getting a vehicle that was within our budget super easy. Both men were super friendly and professional. I would highly recommend this dealership! vehicle that was within our budget super easy. Both men were super friendly and professional. I would highly recommend this dealership! More
Really disappointed in the service department's attention to detail and unwillingness to be proactive troubleshooting electrical problems. They are very quick to try and sell you tires, wiper blades and comm to detail and unwillingness to be proactive troubleshooting electrical problems. They are very quick to try and sell you tires, wiper blades and common maintenance, but not to listen or diagnose. My wife explained issues she is having with a Santa Fe and went on two occasions, taking time off work to do so, just to have them say oh they didn't understand or they made an appointment and didn't know what they needed to do. you'll have to come back another time. I bought my first Hyundai here, and had recent service on another car but they're losing the opportunity to sell me anything else or have me come in for service. I bought an extended warranty with my car, as I always do, and I would expect them to take a few extra minutes or be a little more concerned with taking care of a customer who drops $3000 to $4,000 on a warranty to ensure they won't have any problem getting paid with bumper-to-bumper issues. They will take the time to rinse your already clean car in their dirty reused water car wash and leave it full of spots. I'm sure the Hyundai Rep. won't be pleased with our report but we will be calling him anyway. More