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Hyundai on Perryville

Rockford, IL

4.9
762 Reviews

343 N Perryville Rd

Rockford, IL

61107

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762 Reviews of Hyundai on Perryville

June 28, 2024

I loved this dealership! No sharks here! They let you look around with no hounding, always available for any questions. It was a beautiful facility with a welcoming waiting a More

by Calacci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Frye
May 26, 2024

David Frye is the best ! He went above and beyond to find a car that fit my needs. Thank you !! More

by Valeria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Frye
May 25, 2024

Working with David Frye was a pleasure. He made what can be a long and frustrating process easy and as quick as possible. I recommend David to everyone. More

by Maryk914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Frye, Luke Nelson
May 21, 2024

Wonderful experience purchasing our new Santa Fe at Hyundai on Perryville. Dave was very knowledgeable and answered all of our questions and concerns! Thanks, Dave for your great service! More

by d412h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Frye, Luke Nelson, Rob Hamilton
May 05, 2024

Dave was a great dealer. He did well explaining all the breakdowns of selling me my vehicle. I’ve visited about 3 times before making my purchase, each time Dave was a great More

by Bianca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Frye, Bryan O'Hern, Bret Bokker, Luke Nelson, Devin Bloomingdale
April 14, 2024

Both David and general manager Devin made getting a vehicle that was within our budget super easy. Both men were super friendly and professional. I would highly recommend this dealership! More

by fizbinentertainment
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Frye, Devin Bloomingdale
April 13, 2024

Dave and Rob were great. They did everything to put me in my dream car. Thanks again, Lynn and David More

by kadondogs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Frye, Luke Nelson, Rob Hamilton
April 09, 2024

Really disappointed in the service department's attention to detail and unwillingness to be proactive troubleshooting electrical problems. They are very quick to try and sell you tires, wiper blades and comm More

by Steve & Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Bokker, Devin Bloomingdale
Apr 10, 2024 -

Hyundai on Perryville responded

We understand that you had a chance to speak with Devin and talk about the warranty and what the process would be to diagnose the issue. If you have more questions or get the info on the warranty you purchased at the other dealership, you're always welcome to reach out to Devin. Thanks!

Jun 28, 2024 -

Steve & Cathy responded

FINAL UPDATE-After help from the GM, Devin, we were able to get everything fixed. diagnosis turned out to be one electronic item, not several items. The accessories and permanent settings that should be held in the computer are now functioning correctly despite the service manager's insistence that the car didn't perform these functions. we are happy that everything was finally resolved, but I stand by my review of the personal interactions of the service department. we're extremely grateful to Devin and to Hyundai for their constant interaction and excellent support. I have changed my review from one star to four. These really are great cars.

Jun 28, 2024 -

Steve & Cathy responded

FINAL UPDATE-After help from the GM, Devin, we were able to get everything fixed. diagnosis turned out to be one electronic item, not several items. The accessories and permanent settings that should be held in the computer are now functioning correctly despite the service manager's insistence that the car didn't perform these functions. we are happy that everything was finally resolved, but I stand by my review of the personal interactions of the service department. we're extremely grateful to Devin and to Hyundai for their constant interaction and excellent support. I have changed my review from one star to four. These really are great cars.

April 06, 2024

Good nice people . and a lot of cars to choice good good dealer to buy a car More

by juarezjv000
Recommend Dealer
Yes
Employees Worked With
David Frye, Bryan O'Hern, Luke Nelson
April 05, 2024

David and Rob were very easy to work with and helped me get the exact card I wanted. More

by coltonleitsch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Frye, Rob Hamilton