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Hyundai on Perryville
Rockford, IL
762 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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762 Reviews of Hyundai on Perryville
January 05, 2022
I have a 2018 ioniq, getting 35.4 mpg, took it into service to see what's going on. There service department was useless, scheduled an appointment, took time out of my life to have them do something th service to see what's going on. There service department was useless, scheduled an appointment, took time out of my life to have them do something that I feel matters and that's just checking the hybrid battery, but nope not these guys, "there's nothing we can do" "it's cold outside" "someone who works here gets the same mpg. Just xxxxxxxx. Not sure who buys a hybrid expecting 35.4mpg I got it because of the 50+ mpg that's advertised and to be told there's nothing to check, there's no update for them to just disregard my concern speaks to the service character of this Hyundai dealership. Buyer beware there's nothing Hyundai can do with your hybrid if the hybrid battery is having issues. They give you a warranty that they're not inclined to honor: great sales pitch tho, hybrid 50+ mpg 55 even 60! Go buy a Prius if owning a Hyundai means being treated like this, your better off going somewhere else. Shame on Hyundai on Perryville. More
by jeremy.allen00
Employees Worked With
Bret Bokker, Jay Redden
December 01, 2021
My husband and I had great service with the young sales rep, but the finance guy was extremely rude because we didn’t buy the extended warranty. He threw our paperwork at us and gave us a lot of attitude. rep, but the finance guy was extremely rude because we didn’t buy the extended warranty. He threw our paperwork at us and gave us a lot of attitude. We told the General Managers and they never did anything. The only person who apologized and check on us to make sure we were alright was the sales rep. More
by D.Baumgartner
Employees Worked With
Pat Rosenberg, Jose Munoz, Luke Nelson, Rob Hamilton
November 26, 2021
This was hands down the best dealership experience I have ever had. Pat went above and beyond to assist me and took time to research questions I had. Not only was this experience great but I am sure my next ever had. Pat went above and beyond to assist me and took time to research questions I had. Not only was this experience great but I am sure my next one will be also. More
by arthursjestin4
Employees Worked With
Patricia Carter Keller
November 15, 2021
The entire experience was positive. Pat is a true professional with the knowledge and kindness to make a major purchase feel as good as can be. professional with the knowledge and kindness to make a major purchase feel as good as can be. More
by psyprof2013
Employees Worked With
Patricia Carter Keller, Luke Nelson
