Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
1,101 Reviews
Call Service Center (813) 279-7400

1,101 Reviews of Hyundai of Wesley Chapel - Service Center

Sort by
December 07, 2024

Test drove a certified used vehicle that the service engine light was on during test drive. We were told it was fixed prior to us purchasing vehicle. Same warning light came on 2 days after service. Thi More

by MSTUART_1975
Service Communication
Recommend Dealer
No
Employees Worked With
Lenord Arestil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Jose Gesmondi Service Manager

December 06, 2024

3 hours for an appointment oil change ridicules. Work on you systems. Get better managing customer time More

by Fgrunewald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2024 -

Hyundai of Wesley Chapel responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sincerely, Jose Gesmondi Service Manager

December 06, 2024

Jasmine was very helpful and nice. I would 100% recommend her to anyone for service needs! More

by andrewwrage15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2024 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Andrew, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

December 06, 2024

Professional and punctual with a knowledgeable staff and comfortable sitting area. Thank you for being here. More

by IBETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Chaplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

December 06, 2024

Other than that long way time at the beginning, everything went well. The facility is comfortable and take kept me in tune on. What’s going on during my visit, including a text. Asking me if I need More

by ariveratampa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

December 06, 2024

Telling my wife that she had an oil change on an electric car was just beyond pathetic and stupid More

by ccasale1230
Recommend Dealer
No
Employees Worked With
Jasmine Yarwood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Yarwood
Report | Print
Dec 11, 2024 -

Hyundai of Wesley Chapel responded

We take our customer feedback very seriously and would like the opportunity to learn more about your experience. Can you please contact us at your earliest convenience? We look forward to hearing from you. Sincerely, Jose Gesmondi Service Manager

December 04, 2024

Anthony is a great service technician. He’s very attentive and helpful. I think he’s great More

by dscairo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Anthony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

December 04, 2024

Very Friendly staff, awesome customer service. Jasmin is really very knowledgeable. Over all good experience. More

by MONALP28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Jasmin was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

December 04, 2024

Dealership very clean and the employees and sales reps very pleasant to work with them. More

by BIGFOGPAPAJOE55
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabio Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

December 03, 2024

Salena took very good care of me. I was very comfortable dealing with her and she kept me informed while I waited. More

by GEORGE@AFSUPPLY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena
Report | Print
Dec 03, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much, George, for your kind words for Salena and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

1
...
5
6
7
...
111