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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,173 Reviews

1,173 Reviews of Hyundai of Wesley Chapel - Service Center

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January 10, 2025

Anthony went above and beyond to make sure that I was taken care of. I live in Sarasota and had taken my car to the Hyundai in Sarasota prior to Wesley Chapel. I will drive back to Wesley Chapel anytime More

by Akerns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear that Anthony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

January 10, 2025

Very good communication about car status, what needed to be done and the costs of each repair. More

by STEPHEN313140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Hyundai of Wesley Chapel responded

Thank you, Stephen! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

January 09, 2025

Very pleased with the service and attention to my requirements. Was able to leave the dealership in the time specified when I arrived. More

by ROBERTTHORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas
Jan 10, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team, Robert. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

January 08, 2025

I took my vehicle to the service station . I did not have any appointment but the agents.were very helpful and fixed my vehicle. While I was waiting.I am very happy with their service. More

by drpanda2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico Pedro
Jan 08, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

January 07, 2025

Appreciate that I was able to get oil change with no appointment and that wait time was minimal. More

by JMFTAMPA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Hyundai of Wesley Chapel responded

Thank you! Mark and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

January 06, 2025

AJ is the best service person EVER! !! I've gone to this location for over 4 years now and he ALWAYS handles me like a first class passenger!!! I appreciate him and he is the ONLY reason More

by LARRY.WHITESIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Hyundai of Wesley Chapel responded

Larry, Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. AJ and our team appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

January 06, 2025

AJ truly takes care of his customers. He is the main guy I trust to care for my car. Thanks AJ More

by patrickgallagher508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Hyundai of Wesley Chapel responded

Patrick, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy AJ met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

January 05, 2025

Sales dept good. Service dept very bad. Bought a car and was told it was serviced yet fluids weren’t filled and not sure the oil was even changed because the mileage More

by Krm613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Worrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sincerely, Jose Gesmondi Service Manager

January 05, 2025

They are always helpful and very profesional they always tell u the truth so that is why i’ve been going there for the past 5 years More

by Mabel Cano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Hyundai of Wesley Chapel responded

Mabel, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

January 05, 2025

Everyone was extremely professional and accomodating. Work was completed on time and for amount quoted. Outstanding service by all. Will continue to use this dealership. More

by SPD520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

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