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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,173 Reviews

1,173 Reviews of Hyundai of Wesley Chapel - Service Center

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January 10, 2025

Nice. Friendly. Got work done as promised. My next car will probably be a Hyundai. More

by RSCOTT30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

January 10, 2025

Very professional when communicating what will be done. Tried to stay on time to get me out More

by kriordan1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Jan 10, 2025 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

January 10, 2025

My appointment was right on time. The oil change was done in a timely manner and they also cleaned my car More

by RZVONCHENKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Martin Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Chaplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Paddyfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Van
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telon Gumbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

January 10, 2025

Justin the manager at the service department treated us great as I had both my Elantra and Santa Fe serviced. The staff in general were friendly and helpful. I have been bringing my vehicles to this dealer More

by ECONDE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin and the team met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

January 10, 2025

Brianna was very helpful and I was able to get my car right away once returning after work. More

by LHOLLEY1920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas
Jan 10, 2025 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

January 10, 2025

Best service advisor on your staff. He went extra long mile to help. Answered. All my questions More

by Ok
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

January 10, 2025

Great service, while doing the utmost to ensure a fair deal and a willingness to keep pushing for the best offer they can get for you. More

by RyanH
Recommend Dealer
Yes
Employees Worked With
Charlie Betances
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malachi Macera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Ryan, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

January 10, 2025

Disappointed with dealership & Hyundai, i never will purchase another Hyundai again. I was told to bring my vehicle to dealership because I allegedly had a warranty that would resolve my issue. I basica More

by vbhall78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarita Alzate
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sincerely, Jose Gesmondi Service Manager

January 10, 2025

Jasmine was really helpful and pleasant to work with ! ! Also the service was completed in a timely manner which was also great ! More

by RCHANCEY81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

January 10, 2025

Always a good experience! Friendly and fast service. I would recommend to friends and family. More

by Modiddyaller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

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