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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
1,144 Reviews

1,144 Reviews of Hyundai of Wesley Chapel - Service Center

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August 30, 2024

Staff was very professional and kept me informed of the progress being made on my vehicle. More

by AHERNANDEZ1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t recall name
Aug 31, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

August 29, 2024

Still waiting for Carlos Corelli to call me back and set up appointment for car detailing. Not happy with handling by service department about trailer hitch installation. More

by RLUPO48564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Alicea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie in sales. Five stars.
Aug 30, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that our team was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

August 29, 2024

The staff was great. The waiting time was short. I will always be a customer More

by STYLESBYKAT69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wetherbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. Anthony, Robert, and our team appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

August 29, 2024

Jasmine was great to work with! I appreciate the professional service. Cost of tires was too high, but the rest of the service was great. More

by no
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. Jasmine and our team appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

August 28, 2024

Jasmine and Mark are exemplary employees. Very friendly and professional. The reason for my Loyalty! More

by JMKENNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

August 27, 2024

Nico was very friendly and helped me fix the problem I was having with my car. More

by MISSFLUORIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico helped me
Aug 27, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

August 27, 2024

Brought my sonata in for oil change and tire rotation and was charged 113 dollars and previously paid half that . Was told due to raise in cost of supplies. After being spoke to rudely my service advisor and More

by Airforcevet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose service manager
Aug 30, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Jose Gesmondi Service Manager

August 26, 2024

The building was very clean. Everyone was very helpful. The service guy walked me out to my car to show me what was done. They have always been ver friendly and helpful. More

by BONNIE729B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose ?
Aug 27, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Bonnie, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

August 25, 2024

Super friendly and professional. Very helpful from the sales department to the service department. Caleb in sales and Jasmine service! More

by SOPHIE.SPINELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Hyundai of Wesley Chapel responded

Hello Sophie: Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

August 24, 2024

This is an awesome Hyundai dealership Love the people that work here they treat you very well and they talk you through the the process. More

by WESTJ517
Recommend Dealer
Yes
Employees Worked With
Saleena Crespo
Aug 24, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

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