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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
1,131 Reviews

1,131 Reviews of Hyundai of Wesley Chapel - Service Center

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September 30, 2024

Jasmine is awesome as always. My Kona’s horn stopped working and I was worried that my time waiting for it to be fixed would be extensive and last more than a day, but the car was More

by Nicholas Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Jasmine was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

September 30, 2024

Service was eager and quick to help me the day after my appt. closed then. More

by SMCADAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Rodenb
Sep 30, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

September 29, 2024

I was very pleased. They were all pleasant people and very nice. Your complimentary food and drinks were excellent. More

by Idamaewilliams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

September 29, 2024

The dealer’s personal were really good and they did a good job on my Santa Cruz More

by rmoreno9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Byrd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. Mitchell and our team appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

September 29, 2024

My salesman Carlos was extremely helpful in providing me with the necessary information to make my automobile purchase. He made the purchase as seamless as it could possibly be. The management team, led by More

by BROW1JER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabio Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Carillo was extremely knowledgeable, and helpful in the purchase of my vehicle!
Sep 29, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that Carlos, Manny, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

September 29, 2024

On time and follow up was great will recommend for service to friends and family More

by franoakwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 29, 2024 -

Hyundai of Wesley Chapel responded

Fran, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

September 29, 2024

Always very professional, knowledgeable and understands what the customer needs. I would not take my car to get service to any other dealership. Great communications with staff and customer. More

by LEWIS1ROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

September 29, 2024

Good customer service by the service agents the helped out, with my wife’s car More

by EDGAR.RECINOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, Saleena
Sep 30, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, Edgar, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

September 28, 2024

Even though it took a little longer than I would have wanted to get my car back, but overall, the total experience with Wesley Chapel Hyundai was very good an everything went well at the dealership. More

by feridep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas (Niko)
Sep 29, 2024 -

Hyundai of Wesley Chapel responded

Feri, We are very happy to hear Sarita provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

September 27, 2024

This was the best service I have ever had and took less than an hour, that is a first and the guys I had to deal with were all very nice and especially since I had the problem with the display in my vehicl More

by BLACKMSUSIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Susie, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

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