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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
1,129 Reviews

1,129 Reviews of Hyundai of Wesley Chapel - Service Center

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October 20, 2024

They addressed quickly and are solving an issue we have with the rear view mirror In the car.. More

by OAKVICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

October 20, 2024

This dealership is excellent, I have never had any issues. The service department is exceptionally great assessing all of my needs. More

by LYDIAHARTMAN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Arita
Oct 21, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business, Lydia, and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

October 18, 2024

You need better technicians. I paid almost $1300 to have a fuel injector cylinder replaced and a cleaning of the other injectors. I get a call that my car is ready. I pick up More

by lcapps23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sincerely, Jose Gesmondi Service Manager

October 18, 2024

Hyundai of Wesley Chapel was awesome. They did a great job Customer Service sales representative management. Everybody they’re treating me great I love the process. I would definitely pur More

by JZURITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

October 18, 2024

Justin was on lint with his communication as well as his professionalism!! Great associate to work with More

by craigblackburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Hyundai of Wesley Chapel responded

Thank you, Craig, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Justin and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

October 18, 2024

They did a great job of getting out car looked at as quickly as possible More

by Smilburn516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

October 17, 2024

I had a pleasant visit, my car was serviced while I waited and fortunately it didn't take long. I highly recommend this place. More

by anadelavega
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember who helped me.
Oct 17, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

October 16, 2024

Jasmine is always so kind so helpful and takes the necessary time needed to explain the repairs. She is an asset to WC Hyundai. Thank You Jasmine. Thank you WC Hyundai. This customer wouldn’t go any More

by SVGK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Telon Gumbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

October 14, 2024

Service was wonderful and so was Anthony. Thank you very much for the service to my car. More

by SSFRAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. Anthony and our team appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

October 13, 2024

We had a bad hurricane last week. I was surprised that my appointment for Friday was not canceled. Excellent service. Very professional staff . My car job was done fast! More

by ACABAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

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