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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
1,126 Reviews

1,126 Reviews of Hyundai of Wesley Chapel - Service Center

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October 21, 2024

Jasmine is an excellent service advisor. She show concern and has a very pleasant personality. I have chosen Westley Chapel Hyundai to have my vehicle serviced in the future. Even though I More

by jeanieshackleford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Hyundai of Wesley Chapel responded

Jeanie, Thank you so much for your kind words for Jasmine and for leaving us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 21, 2024

Selena is one of the best service advisors this dealership has. I never like paying the price but Selena recommends the right service for my pocket and is always looking for my best interest. I alw More

by Chris P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena
Oct 21, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Selena here at Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

October 20, 2024

2nd visit as great as 1st. Always very helpful, personable and Professional service.I highly recommend the service department More

by pesanted
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

October 20, 2024

Staff was very friendly and helpful. They let me know about how long the service would last and provided updates along the way. More

by NICOLEALEXIS889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose from the service department, 5 stars
Oct 21, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

October 20, 2024

Very nicely designed and organized dealership. Well marked so you know where to go upon arrival. Very comfortable waiting area stocked with refreshments/snacks. Service Mgr keeps you updated via More

by dtreshnik
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

October 20, 2024

In for oil change & tire rotation told them windshield fluid was low , and my warning came on my way home. More

by LOVERIDGE.STEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, Steve, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Jose Gesmondi Service Manager

October 20, 2024

Great service event with a smile. They took good care of the car and me throughout the service period. More

by CSMEIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

October 20, 2024

They addressed quickly and are solving an issue we have with the rear view mirror In the car.. More

by OAKVICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

October 20, 2024

This dealership is excellent, I have never had any issues. The service department is exceptionally great assessing all of my needs. More

by LYDIAHARTMAN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Arita
Oct 21, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business, Lydia, and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

October 18, 2024

Hyundai of Wesley Chapel was awesome. They did a great job Customer Service sales representative management. Everybody they’re treating me great I love the process. I would definitely pur More

by JZURITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

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