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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,635 Reviews
Call Service Center (813) 279-7400

1,635 Reviews of Hyundai of Wesley Chapel - Service Center

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July 06, 2025

AJ and the entire service crew always provide excellent service and care. It is rare these days to get great customer service, but Hyundai Wesley Chapel is one of those rarities. Thank you. More

by kkevin741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2025 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

July 06, 2025

It’s was a great experience working with Hyundai staff, I look forward to going back to Wesley Chapel Hyundai! More

by Tryagainmdsku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paddyfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

July 06, 2025

The service staff is unreliable, untrustworthy, and a huge liability. I do not trust my vehicles to them. More

by YAMLETTEMELENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fabio Castellon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Hyundai of Wesley Chapel responded

Yamlette, Please call me to discuss this. Obviously, something went very wrong. I'm sure I can resolve it for you and would like the chance. Tom Swedberg Fixed Operations Director Hyundai of Wesley Chapel (813) 279-7343

July 04, 2025

I came in to have service done on my 2025 Kona and Yeimer was very helpful. He received my car right away and even showed me new vehicles that I’m now very interested in. Definitely coming back to him when b More

by Crystalmcruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeimer Volcanes
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Jul 04, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

July 03, 2025

Quick and efficient I arrived on time and my car was taken back quickly for service. More

by michaela_steward
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Yarwood
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Jul 03, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

July 03, 2025

Easy and professional I came in for my 1st service and everything was good for my roadtrip. More

by michaela_steward
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rodriguez
Report | Print
Jul 03, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

July 03, 2025

I am INCREDIBLY impressed with my Service Advisor Niko R. !! He advocated for me with my 3rd party service contract, kept me up to date, and was very nice. More

by BEVINSCHNEIDER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko Rodenbach
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Jul 03, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

July 03, 2025

Great and friendly experience. Would definitely come again. Everyone was nice and got the help I needed! More

by Legend Springs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mekhi Hollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

July 03, 2025

The service was great, staff is really friendly, they have complimentary coffee, and tea and some snacks More

by makkarvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Chaplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

July 03, 2025

Friendly, clean, service, quick, profesional, location, easy to find, close to me, lge space, outside and inside. More

by raymond.bessy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A j
Report | Print
Jul 03, 2025 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

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