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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
1,101 Reviews
Call Service Center (813) 279-7400

1,101 Reviews of Hyundai of Wesley Chapel - Service Center

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December 19, 2024

I’m very happy with the whole experience. Matt came through and fixed all of the minor issues and then organized the delivery. Thank you team! Hope to deal with you again. More

by Oksynews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Dec 20, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

December 18, 2024

He tratado de comunicarme para que me den respuesta sobre un servicio de pintura y dejo mensaje e email y no me han contestado nunca a pesar de que la Hyunday me llamo y me dijo que se comunicaría con ustede More

by dorian Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro Rico
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December 18, 2024

Great team and services. Thanks Pedro for your help, you are the best. Estoy muy satisfecha con la atención More

by Nay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro 5 starts
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Dec 20, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

December 17, 2024

Marvin handled my problem, and got what needed to be done, very nice dealing with him More

by ROSIE654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin in service
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Dec 17, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

December 17, 2024

Comleted the service job on time as promised ; able to explain the charges. Thank you More

by GOPIBUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

December 17, 2024

My daughter took my 2024 kona for its first oil change and the check engine light that was on and a factory recall. We'll the oil was changed but the recall couldn't get done do to the equipment was not More

by MOLI455218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas service advisor
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Dec 20, 2024 -

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Jose Gesmondi Service Manager

December 16, 2024

The newly renovated dealership is nice, and clean. I waited inside for my car to be serviced More

by VRLIGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
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Dec 16, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

December 16, 2024

Jasmine was excellent. She is very attentive to her clients. Couldn’t ask for a better service advisor More

by drewnicholas21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Jasmine was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

December 15, 2024

My service advisor Nikko took good car of me and my car. He let me know the status of the work being done. The car was ready in a timely manner. The car was washed and its the best wash I've had from any de More

by richgar18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikko
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Dec 15, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Nikko was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

December 15, 2024

Carlos was great. Carlos went beyond what I have experienced with other dealerships. I will be back in in two years for my sixth vehicle More

by BonnieMitchellSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2024 -

Hyundai of Wesley Chapel responded

Thank you, Bonnie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

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