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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,303 Reviews

1,303 Reviews of Hyundai of Wesley Chapel - Service Center

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March 10, 2025

Very good sales service. Carlos helped me to finalize the better deal. Appreciate your response More

by svsakthivelk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenord Arestil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

March 09, 2025

Justin took great care of me, doing the oil change which I wasn't quite ready for, but I explained I'm going to be driving almost 2000 back to upstate NY alone, and I wanted to be sure the car was up for it More

by KANNS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with Justin and our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

March 09, 2025

Dealership service department at Wesley Chapel Hyundai always do an excellent job of servicing my vehicle answering all the questions. And usually my repairs doesn’t take that long.I More

by SEWAKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena
Mar 09, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

March 09, 2025

After arriving for a scheduled appointment for oil change and tire rotation. Vehicle finally on the lift 60 minutes later for oil change. Vehicle brought out with work supposedly complete after 90 minutes. T More

by PERO7412
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Yarwood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Sincerely, Jose Gesmondi Service Manager

March 08, 2025

Service received is always great. AJ was my service advisor, and he was wonderful. Everyone is always kind and does a great job communicating and explaining everything. Waiting area i More

by ayyrodriguez93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything AJ and our team can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

March 08, 2025

Attentive thorough Car wash took a bit too long but the car was vacuumed and clean More

by CARIZZO45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reinsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that Anthony, Kyle and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

March 07, 2025

Horrible. Never going back . Repeatedly bad wait times. Been there many times and always bad result More

by DEEVERS85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Mar 07, 2025 -

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Jose Gesmondi Service Manager

March 06, 2025

Excellent care and service. Anthony kept me in the loop. Polite and caring.let me know a out delays in getting part More

by HFRANCO27
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words regarding your experience with Anthony, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

March 06, 2025

I received fast and friendly service for my vehicle at this dealership. Thank you so much. More

by bjohnston13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Mar 07, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

March 06, 2025

Saleena was very helpful and informative. Thank you for helping me with my vehicle.The process was fast and easy. More

by elissa529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena
Mar 07, 2025 -

Hyundai of Wesley Chapel responded

Thank you, Elissa, for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Saleena was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager