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Hyundai of Wesley Chapel - Service Center
Wesley Chapel, FL
1,104 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,104 Reviews of Hyundai of Wesley Chapel - Service Center
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November 01, 2024
Everyone was great from start to finish. Service was done quickly and waiting area was nice. Only comment, wasn’t told or not is courtesy wash was available. Also the service webpage would n Service was done quickly and waiting area was nice. Only comment, wasn’t told or not is courtesy wash was available. Also the service webpage would not allow me an appt if I chose waiting only if I selected shuttle. When checking in was asked if I wanted to wait. More
by HOPPYEOD
Verified CustomerEmployees Worked With
November 01, 2024
I am very pleased with the service I have received from Saleena Crespo. She is always attentive and explains everything in detail, leaving me with no doubt. Saleena Crespo. She is always attentive and explains everything in detail, leaving me with no doubt. More
by rosado.co22
Employees Worked With
Saleena Crespo
November 01, 2024
I called several times and texted several times to schedule an Uber to get picked up and no one responded to me. I had to have my mother drive all the way from new port richey to take me and on top of schedule an Uber to get picked up and no one responded to me. I had to have my mother drive all the way from new port richey to take me and on top of that I get my car back and its completely filthy and when I said something they guy just laughed and said sorry it was under a tree! After spending 1300 this service was not at all what I deserved! More
by HA
Employees Worked With
Pedro
October 31, 2024
I received amazing service from Selena and the service manager on every occasion I went to the dealership. My last 3 vehicles have all been Hyundai’s and I don’t see that changing in the future. Whateve manager on every occasion I went to the dealership. My last 3 vehicles have all been Hyundai’s and I don’t see that changing in the future. Whatever you pay Selena it’s not enough! More
by TBIRD1701
October 31, 2024
I found Anthony to be friendly, courteous and professional. He kept me up to date on the progress of my vehicle every day and helped me in securing a rental car, as well. Anthony is a definite as professional. He kept me up to date on the progress of my vehicle every day and helped me in securing a rental car, as well. Anthony is a definite asset to your firm. I can’t say enough good things about him! More
by MUSICAL_MARIAN
October 31, 2024
I was impressed when we bought our Hyundai Tucson and even more impressed with the service department. Our vehicle was towed in and we were back on the road in 24 hours. The people could not have been mo even more impressed with the service department. Our vehicle was towed in and we were back on the road in 24 hours. The people could not have been more helpful. More
by Gary Blue
October 31, 2024
Great Service Great people waiting on you! ! Definitely will go back again! Set up an appointment today! ! Definitely will go back again! Set up an appointment today! More
by Smartmailman
Employees Worked With
October 28, 2024
I have been faithful customer at Westley Chapel Hundai for many years. I was very dissatisfied and upset that after having asked your advisers in June and Aug to conduct check point inspections, which the for many years. I was very dissatisfied and upset that after having asked your advisers in June and Aug to conduct check point inspections, which they tell me they did but failed to let me know that my brakes were going and I rely on you service department to let me know what is wrong with my car. On Friday my car started making noises every time I stoped or turned my car. My husband told me that it sounds like my brakes are going and told me to drop it off to your dealer that night. Next day I was told that not only my brakes are gone but also the rotor in rear. Had your service department done their due diligence, I would not had to replace my rotors and than the advisors had the ordacity to tell me that they verbalized that to me? It was not on my invoice?! I am used to that in the past they would verbalize and document in the invoice, instead they told me that the finding were sent to my email or text message, well I could not find it!! I feel they could have worked with me by giving me a discount especially for the rotors since they would not have had to do them had they warned me earlier. But both your Advisors did not work with me. I had to pay $830, which I could had got done somewhere else for much cheaper!! More
by KARIMAKURJI
Employees Worked With
Nicolas
