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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
1,102 Reviews

1,102 Reviews of Hyundai of Wesley Chapel - Service Center

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November 05, 2024

I bought my car at this dealership in 2019. Much improvement in the dealership since 2022 ! More

by TLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words for Anthony and our team, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

November 04, 2024

Service was great and efficient. They knew what was needed on my car. They took care of it quickly and called me when my car was ready. I appreciate their professionalism. More

by dianescalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

November 04, 2024

I went to get a flat tire fixed and was told by Jasmine that the guy, Aiden Gonzales, who was fixing my tire claims it could not be patched! My bad that I didn’t go back to see for myself if he was tellin More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Swedberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aiden Gonzales should receive zero stars for what he did!
Nov 05, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to hear that Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

November 03, 2024

The service and communication was on point with Justin Worrel and the team. The mechanics did a quick and professional job by removing and replacing a new transmission. The rental Sarita Alzate departmen More

by Andreas Janse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Swedberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words for Justin, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

November 03, 2024

Jasmine is always very helpful and keeps me updated on my car. Service was fast, she is always friendly More

by kdtdreams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Hyundai of Wesley Chapel responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

November 02, 2024

I went to this dealership to get my oil changed, 4 new tires, and my camera and backup sensors fixed. They did everything except fix my backup sensors. More

by ckauffman1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

November 01, 2024

I am very pleased with the service I have received from Saleena Crespo. She is always attentive and explains everything in detail, leaving me with no doubt. More

by rosado.co22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena Crespo
Nov 04, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

November 01, 2024

What I like about this dealership is the advisor. Seleena, she is a professional. Nothing like having a professional advisor. One who keeps you upto date on the status of your car, one who greets you More

by SARAISKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seleena
Nov 01, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Seleena here at Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

November 01, 2024

Everyone was friendly, courteous, attentive, and kept me updated on the progress of my service. More

by claimhelp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

November 01, 2024

Everyone was great from start to finish. Service was done quickly and waiting area was nice. Only comment, wasn’t told or not is courtesy wash was available. Also the service webpage would n More

by HOPPYEOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

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