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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
1,102 Reviews

1,102 Reviews of Hyundai of Wesley Chapel - Service Center

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November 09, 2024

Saleena was the best advisor I have worked with in the many years I have been taking my car there More

by OKIEDSM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena
Nov 11, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Saleena here at Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

November 09, 2024

Awesome Dealership. Professional staff. Love the free water and snacks. Quick oil change. Charging stations are a nice touch while waiting. More

by SABINA1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

November 09, 2024

The service department is helpful and my service was finished quickly. I had a good experience. More

by RBROWNING30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Rodenbach
Nov 11, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

November 08, 2024

Good Customer Service, fixed my problems, and finished very quickly. I will go back for to service my car. More

by Helene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Hyundai of Wesley Chapel responded

Thank you, Helene! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

November 08, 2024

I set up the service on line which worked really well. Upon arrival at time of service I was greeted quickly, gave my name and they had all the information I put in on line. He provided a brief of the n More

by carljedimaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Nov 11, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

November 08, 2024

Las espera fue como de die minutes El service fue my Buenos no complaints tk More

by wally12344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

November 07, 2024

Good service. Friendly service representative. Everything done to the car regarding the recall was explained and documented. Waiting area was clean and refreshment More

by delahozarnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jasmine and our team met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

November 06, 2024

I came three times to make a claim for the warranty issue, in this last time they told me that they would call me to make the repair reason for my claim….still waiting for the call…..!!!! More

by CESARPANCHO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Jose Gesmondi Service Manager

November 06, 2024

Pedro was very helpful and I was very pleased with his customer service! I love my Hyundai! More

by jleegonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro
Nov 08, 2024 -

Hyundai of Wesley Chapel responded

Thank you! Pedro and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

November 06, 2024

My experience at Wesley Chapel Hyundai was not good at all! The service department people absolutely lied to me and printed lies on my bill. They were supposed to do a front end alignment and gave me back More

by Lfsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Justin was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

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