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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,685 Reviews

1,685 Reviews of Hyundai of Wesley Chapel - Service Center

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August 01, 2025

Everyone i have come in contact with has been. So helpful and pleasant. Very accommodating. More

by CABS2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 01, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

August 01, 2025

Always friendly and always helpful. This particular service department is typically pretty busy. Yet they still take the extra time to treat you like your the only one around. My recen More

by mattandjaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

August 01, 2025

Terrible over priced labor & total ripoff I have bought 3 new Hyundai from other dealerships & moved to this area thought they were all the same & they are not never have work done here More

by Coyboy62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Yarwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Fast and friendly service crew, they’re always the best and I recommend they’re service center for anyone. More

by TSNOW0589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

July 31, 2025

Overall satisfied with the service. Didn't have to wait long. Very friendly and professional associates. More

by sunny.shres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

July 30, 2025

Terrible customer service! No communication, no phone calls no email. Called to get an update AJ was not available and never responded! More

by ANNEBRUNSON813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arthur "AJ" Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

Good service. Took vehicle at scheduled time. Forgot service sticker for next visit on windshield. Forgot to fill tires and add coolant. More

by jay.zoey@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

July 29, 2025

AJ our service advisor did great job of keeping us informed . deserves a raise!!! Thanks you AJ More

by RUSHROCKET2WIND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Hyundai of Wesley Chapel responded

It's great to hear that AJ was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

July 29, 2025

My last visit was to diagnose an engine misfire. I’m not fully satisfied with the outcome of the diagnosis because it was too generic, They ended up recommending replacement of all parts which could More

by NCJSL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Manny Lopez Internet Sales Manager Sincerely, Jose Gesmondi Service Manager

July 28, 2025

Fast dependable service. Identified my issue and repaired quickly. They did not try to upsell me on anything b that was not needed. I would highly recommend and will be retu More

by MRCCONWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

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