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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,682 Reviews

1,682 Reviews of Hyundai of Wesley Chapel - Service Center

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July 31, 2025

Fast and friendly service crew, they’re always the best and I recommend they’re service center for anyone. More

by TSNOW0589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

July 31, 2025

Overall satisfied with the service. Didn't have to wait long. Very friendly and professional associates. More

by sunny.shres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

July 30, 2025

Terrible customer service! No communication, no phone calls no email. Called to get an update AJ was not available and never responded! More

by ANNEBRUNSON813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arthur "AJ" Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

Good service. Took vehicle at scheduled time. Forgot service sticker for next visit on windshield. Forgot to fill tires and add coolant. More

by jay.zoey@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

July 29, 2025

AJ our service advisor did great job of keeping us informed . deserves a raise!!! Thanks you AJ More

by RUSHROCKET2WIND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Hyundai of Wesley Chapel responded

It's great to hear that AJ was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

July 29, 2025

My last visit was to diagnose an engine misfire. I’m not fully satisfied with the outcome of the diagnosis because it was too generic, They ended up recommending replacement of all parts which could More

by NCJSL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Manny Lopez Internet Sales Manager Sincerely, Jose Gesmondi Service Manager

July 28, 2025

Fast dependable service. Identified my issue and repaired quickly. They did not try to upsell me on anything b that was not needed. I would highly recommend and will be retu More

by MRCCONWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

July 28, 2025

The dealership was clean, organized and easy to navigate allowing me to do work while i waited. More

by JANNAH.CAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

July 28, 2025

My air conditioning was blowing hot air on my 4 year old Santa Fe. I was able to get a next day appointment and Service was able to repair it under the 5 year warranty. Since the appointment began at 12:00 More

by Mike K
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan (service representative)
Jul 28, 2025 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

July 28, 2025

Great communication. Fast and quick service. The service technicians were very helpful and accommodating. They assisted with all my questions since this was my first oil More

by shabickford
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rodriguez
Jul 29, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

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