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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,455 Reviews

1,455 Reviews of Hyundai of Wesley Chapel - Service Center

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May 05, 2025

Service personnel are friendly and know the cars. Repairs done quickly and before promised time. More

by DEM57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

May 05, 2025

On April 18 I picked out 4 hankook tires, buy 3 1 for $1. Confirm code x0260dsf32. My appointment was for May 2. The following messages confirmed it. All saying 'bring payment when you arrive. I even got a c More

by Paulfoisy470
Recommend Dealer
No
Employees Worked With
Service
May 05, 2025

No multi- point check was done. They left the plastic on the seat and paper on the floor . More

by DWHITEMICE
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rodriguez
May 05, 2025 -

Hyundai of Wesley Chapel responded

We are sorry to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out if you would like to discuss this issue in more detail. We sincerely value your business and hope to see you again! Sincerely, Jose Gesmondi Service Manager

May 05, 2025

Good service. Clean and comfortable dealership. The dealership could create a loyalty oil change package. Example: Instead of $100+ per change, maybe 3 changes for More

by goodtalent
Recommend Dealer
Yes
May 05, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

May 04, 2025

Was very pleased with you and will recommend you to all looking for cars and service More

by MTARAB27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

May 04, 2025

Service did great job on repair! Anthony was very informative and helpful! They handled our recall too! More

by KELJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

May 03, 2025

Super. The young woman who took care of me was great Good experience all the way. More

by SAWEIGL
Recommend Dealer
Yes
May 03, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

May 02, 2025

It was good. However, the inside of my door and step ledge was dirty and scuffed when vehicle was returned to me. My car was clean when I brought it in. More

by TAMV131
Recommend Dealer
Yes
Employees Worked With
Nico
May 02, 2025 -

Hyundai of Wesley Chapel responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind contacting us so we can speak directly, we'd love to address your concerns in detail. Sincerely, Jose Gesmondi Service Manager

May 02, 2025

I brought my car in for my free 3rd oil change. I was told it expired. Spoke to service mgr. he took off 10%. My bill was $484.99 with extra work they said I should have done. Don't think I will re More

by MSTEIN22
Recommend Dealer
No
Employees Worked With
Mark Salerno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Salerno
May 06, 2025 -

Hyundai of Wesley Chapel responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Jose Gesmondi Service Manager

May 01, 2025

Noah did an amazing job! He was patient and kind! Despite being new; I enjoyed having him as a sales man! More

by GLADYS0052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

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