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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,173 Reviews
Call Service Center (813) 279-7400

1,173 Reviews of Hyundai of Wesley Chapel - Service Center

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January 22, 2025

Niko was my service advisor and his customer service was excellent. Kept me informed every step of the way and even delivered my car being finished before we thought it would be. More

by ORR_154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko Rodenbach
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January 21, 2025

Greeted and warm welcome, went over what would be done, very nice showroom, snacks could be a better mix than Oreos and gummies, maybe granola bars and Garrdeto mix. Pleasant experience, I did note that my More

by TIFFANYTAYLOR30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department, Tiffany! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

January 21, 2025

Awesome customer service (Seleena) and workmanship. My car runs better after the tune up. Will need more maintenance work done and will go back. More

by SANDY19530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seleena Crespo
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January 21, 2025

My sales rep David and his manager Matthew were extremely thorough and did everything I needed to be comfortable purchasing a new car. More

by CARLMERENDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 20, 2025

45000 mile checkup and the team did a great job. Y’all keep my vehicle humming like a top, thanks. More

by Thonotony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

January 20, 2025

Nicholas was helpful and informative. He took the time to explain my options when it can to choosing tires. More

by MIXGODESS
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Jan 20, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for Nicholas and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

January 20, 2025

Fast and quick service, taken good care of my car, staff are very nice and helpfulll More

by gangadhar polamarasetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

January 19, 2025

what could have been a disappointing experience---Matt, Noah and Caleb turned it into a wonderful experience---they worked very hard to make us completely satisfied---great delivery--thanks to all of you More

by TERRYD966
Recommend Dealer
Yes
Employees Worked With
Caleb Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : matt-general sales mgr and noah
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Jan 19, 2025 -

Hyundai of Wesley Chapel responded

Thank you, Terry, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

January 19, 2025

Excellent customer service. Everything was done in a timely manner. I was very happy and how quickly the servicing was done. More

by DCS3104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martin Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience! Sincerely, Jose Gesmondi Service Manager

January 19, 2025

They took me in early to accommodate my schedule and were epitome of customer service. More

by CAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate the five-star rating. Sincerely, Jose Gesmondi Service Manager

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