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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,634 Reviews

1,634 Reviews of Hyundai of Wesley Chapel - Service Center

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July 11, 2025

AJ was great super clean and friendly staff employees work to satisfy the customers and fellow employees More

by Deljo78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

I came in with a battery issue and ot turned out to be a lose connection. Our service guy didnt charge us and ran a 32 point inspection to make sure everything was ok. Honesty is important to us and they na More

by rsarabjit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

July 10, 2025

Anthony and staff kept me updated on my car. They were friendly and supportive. Appreciate their kindness. More

by TENNILLEVEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words for Anthony and the team, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

July 10, 2025

Very clean dealership, helpful staff. One person was not very helpful when I asked the status of the oil change, he responded by telling me I wa not allowed in service area, I was by the More

by MANNY5717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Hyundai of Wesley Chapel responded

We appreciate your business and feedback, Manny. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Sincerely, Jose Gesmondi Service Manager

July 10, 2025

They are always super friendly whenever you pull up. They keep the place very clean. More

by patrickgallagher508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malachi Macera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah-sales
Jul 11, 2025 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

July 09, 2025

AJ is always at the top of his game. Personal and professional in every way. Always greets me by name and does only the service and repair necessary! No over selling! More

by PETERSON729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

July 09, 2025

The dealership was extremely clean and the waiting area was well stocked and comfortable to wait for service. More

by Flo.go.noles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telon Gumbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

July 08, 2025

The workers were standing around laughing and joking . I understand the holiday was the day before but when you make an appointment you want to be end and out . When I asked does it normally take two hour More

by LARESHALLJACKSON
Recommend Dealer
No
Employees Worked With
It was Jonathan but he wasn't the person that was rude to me . Jonathan was helping the customer that was in front of me . A back gentleman came over to ask can he assist . I was there for two and a half hours for an oil change . When I asked if it normal
July 07, 2025

I really like the team here. They are very good with communication and availability times More

by JSRM0M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Jul 07, 2025 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

July 06, 2025

AJ and the entire service crew always provide excellent service and care. It is rare these days to get great customer service, but Hyundai Wesley Chapel is one of those rarities. Thank you. More

by kkevin741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

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