Hyundai of Wesley Chapel

The dealership was very clean and sanitary, the people were nice and informative! They allowed me test a few vehicles I was interested in, which was very nice. were nice and informative! They allowed me test a few vehicles I was interested in, which was very nice. More

Karl, Christian and Manny were amazing! Great product knowledge and also they helped us with everything from the color of the car and more! Thank you so much! Great product knowledge and also they helped us with everything from the color of the car and more! Thank you so much! More

Robb helped me pick out the right Santa Fe in the perfect color. Understood my need perfectly while showing me the vehicles and went over every feature and option so I knew how to use them. Highly recommen color. Understood my need perfectly while showing me the vehicles and went over every feature and option so I knew how to use them. Highly recommend both Robb Ortolano and Hyundai of Wesley Chapel. More

My sales rep Michael Sessa was amazing. My new Elantra is absolutely great!! I appreciated the tutorial and the time he put into making this buying experience the best it could be. I wish My new Elantra is absolutely great!! I appreciated the tutorial and the time he put into making this buying experience the best it could be. I wish you continued success as part of the Wesley Chapel Hyundai staff. I would recommend him to anyone. More

Ask for Andrew next time you are looking for a new vehicle he went above and beyond. vehicle he went above and beyond. More

Ask for Andrew next time you are deciding on getting into a new vehicle he went above and beyond! a new vehicle he went above and beyond! More

Mike Sessa was awesome! !! No pressure, no sales tactic he was true , honest , respectful gentleman. He showed me several vehicles to choose from. He did not pressure me int !! No pressure, no sales tactic he was true , honest , respectful gentleman. He showed me several vehicles to choose from. He did not pressure me into a certain vehicle. He listened to what I wanted. Having a truck for 19 years it was a hard decision to give up. Mike made my experience buying economical vehicle an easy decision ! Thanks Mike More

Zack is a great salesman, very helpful and courteous. Would recommend to anyone looking for a good car. Would recommend to anyone looking for a good car. More

0 Stars - Would not recommend -Buyer Beware Neither the salesperson nor the Finance Manager disclosed the excessive fees added to our used car purchase: $1999 Certification fee, $1663.81 Reconditioning the salesperson nor the Finance Manager disclosed the excessive fees added to our used car purchase: $1999 Certification fee, $1663.81 Reconditioning fee, $1999 Perma Plate fee, no one ever advised of the cost; the only fee their website specifies an amount for is the dealer fee of $1199, so we expected that even though no one mentioned that either. Almost $7000 in fees on a car advertised for $17750. No wonder they would not talk to us about the loan term, rate, or the out-the-door price... every time we asked, they only wanted to talk about the monthly payment, and we were even told my other questions were "a different conversation." Really? We relented, assuming it would all be discussed eventually, but it was not. After over 4 hours, we were worn down and we admit, we forgot to ask to see the Truth in Lending disclosures... our responsibility. But was it not THEIR JOB to advise us of fees, and to go over the Truth in Lending disclosures with us? Looking over the contract that night, it appeared to us they had overcharged us for the "cash price" of the car. We went back the next day to discuss, and that was the first time we were told about all these fees, which had been rolled into the "cash price"... only the dealer fee was itemized on the contract. They also insisted we were shown the TIL disclosures and the full list of fees, which we absolutely were not. They were our best friends the day before, but now they they were rude and condescending. We did not go in angry, but we left angry after the GSM told me, "We can stop this conversation right now, you signed a contract, you're not going to hear what you want to." Not that they even asked us what we wanted. So he's right, we signed, and we stupidly trusted them despite their deceptive and high pressure tactics. This is the only car buying experience we've ever had go sour. More

I purchased my Hyundai Elantra from Fabio and he was amazing. He knows his product very well. I will recommend him to anyone for there next vehicle purchase. amazing. He knows his product very well. I will recommend him to anyone for there next vehicle purchase. More