Hyundai of Serramonte

Excellent service I had a pretty good idea of the car I wanted, having owned two prior Hyundas. The dealership was very professional. Met my needs immediately, no nons I had a pretty good idea of the car I wanted, having owned two prior Hyundas. The dealership was very professional. Met my needs immediately, no nonsense. Sourced the car for me. Showed me how the features had been updated especially Carplay. Would recommend the dealership More

Im happy went in looking an enjoyable car ,found a price change on one of their cars online, and they honored that price. It was simply walking in curious and went in looking an enjoyable car ,found a price change on one of their cars online, and they honored that price. It was simply walking in curious and leaving happy. More

In and out Very helpful and took me around both lots to see all the cars. Very insightful when it came to talking about the difference in the cars and helping me Very helpful and took me around both lots to see all the cars. Very insightful when it came to talking about the difference in the cars and helping me find a vehicle with the features I wanted. More

Review Overall, a decent buying experience. They gave me a great quote on the car, however, it was a lil bit of a hassle afterwards since they accidentally Overall, a decent buying experience. They gave me a great quote on the car, however, it was a lil bit of a hassle afterwards since they accidentally sold the car in the color I had requested. They did go above and beyond to make sure I did end up getting the car I wanted, however, the bottom of the front bumper was scratched, resulting in me having to come down again to have them touch it up (which took a full day....). They also didn't get all the documents they needed in person, which resulted in me having to continue to send documents of my pay stubs, etc. A decent buying experience, could be improved More

2017 Hyundai Ioniq I had a no-hassle, stress-free experience at Hyundai of Serramonte. Bernz Munoz and Tommy Gheran knew exactly what type of car I was looking for and d I had a no-hassle, stress-free experience at Hyundai of Serramonte. Bernz Munoz and Tommy Gheran knew exactly what type of car I was looking for and delivered it to me within my budget. They both had great knowledge of the car and were able to explain the pros and cons of owning the Ioniq versus a Prius. More

Great customer service The process was smooth and comfortable. Fame was a great salesperson who walked me through all the options until I was set on the best choice for me. The process was smooth and comfortable. Fame was a great salesperson who walked me through all the options until I was set on the best choice for me. When it came to financing options, I negotiated back and forth with Fame, who was cordial and non-aggressive the whole time, allowing me to feel a sense of ownership in the process. Finally, I was walked through the documentation and signing off with Richard, who facilitating the process and was patient with helping me to understand. Overall, it was great customer service! More

Great Experience Bernz (sales) and Albert (finance) were very professional and made the entire process painless. In and out in 90 minutes. Love my new Genesis G80! Bernz (sales) and Albert (finance) were very professional and made the entire process painless. In and out in 90 minutes. Love my new Genesis G80! More

worst team and worst dealership I had to take some maintenance plans while i got my car, and they said they would cancel them whenever needed. I submitted my cancellation and even af I had to take some maintenance plans while i got my car, and they said they would cancel them whenever needed. I submitted my cancellation and even after 3 months, there is no reply from them. Then i came to know that my cancellation request is not even submitted to concerned teams. I had to submit again, and till now(may 2017) it is not cancelled. These guys are just cheating. Pushing days saying we are checking with the team, they need to update... I do not suggest this dealer to anyone. More

exceptional i had a excellent experience buying my car from serramonte Hyundai, and will recomand any body needs a car they should go to Serramonte Hyundai and se i had a excellent experience buying my car from serramonte Hyundai, and will recomand any body needs a car they should go to Serramonte Hyundai and see Fame Nawabi, you will be very satisfied with your purchase experience at Hyundai of Serramonte from the start to the end, every body is very nice and courteous, over all i will give them 10 out of 10. god job keep it up. Thank you for your excellent service. More

Excellent Very clean and organized showroom. Courteous and helpful staff, at the right price. I was greeted and treated with respect, and I was given all the op Very clean and organized showroom. Courteous and helpful staff, at the right price. I was greeted and treated with respect, and I was given all the options without any customary pressure that you normally get at any other dealership. More