Hyundai of Meridian

On Memorial Day weekend we had been dumped on I-59 traveling from NO to Birmingham and came to you on a flatbed. Stayed overnight in motel. Traci gave us priority, diagnosed the problem, fixed it an traveling from NO to Birmingham and came to you on a flatbed. Stayed overnight in motel. Traci gave us priority, diagnosed the problem, fixed it and returned the old parts. (Another dealership had supposedly replaced the spark plugs 2000 mile earlier but had not.) Traci's empathy was evident, her communication outstanding. The fix was as quick as anyone could expect and we were on our way home. Your service department did a great job and we will tell this event to friends in Bhm for several months. More

It was Phenomenal. Mrs.Traci Freeman deserves a Raise immediately for her Customer Service Period. We were traveling from Louisiana to Tennessee when our check engine l Mrs.Traci Freeman deserves a Raise immediately for her Customer Service Period. We were traveling from Louisiana to Tennessee when our check engine light came on three different times. We still had about eight more hours of driving ahead of us and didn’t want to take any chances if something was wrong with the vehicle. We immediately searched for the nearest Hyundai dealership, and thankfully, Hyundai of Meridian was only about 15 miles away. We called, and an angel named Traci Freeman answered the phone with such a pleasant and reassuring voice. After explaining our situation, she kindly told us to come in and let them take a look at the vehicle. About 15 minutes later, we arrived, and Mrs. Traci was just as warm and welcoming in person as she had been over the phone. Their team checked our vehicle right away and, thankfully, found no issues. I had filled the gas tank about 20 miles earlier, and shortly afterward the check engine light came on. Mrs. Traci suggested that we run that tank of gas out and use a fuel treatment at the next fill-up, since the diagnostic test did not show any mechanical issues. I am so grateful that Mrs. Traci answered our call and was so pleasant, compassionate, and willing to help during a stressful moment. She truly made our experience much less stressful through her outstanding customer service. Meridian has a precious jewel on their hands. Mrs. Traci’s professionalism, kindness, and willingness to help were exceptional. Thank you for turning a stressful situation into a positive experience! We made to our destination with no further issues. Thank you Hyundai of Meridian Dealership & Mrs. Traci Freeman for an Awesome Experience!!! More

It took longer than I would have liked but that’s because I had two recalls. Otherwise service and personnel were outstanding I had two recalls. Otherwise service and personnel were outstanding More

I was really taken care of here at Hyundai of Meridian, staff was kind and helpful. staff was kind and helpful. More

Great customer service and great technical staff. Facility could use an update. Facility is very old. Facility could use an update. Facility is very old. More

Very reliable company and I can depend on them to do the job right. Thanks job right. Thanks More

They were very fast, always nice. Very dependable dealership. I enjoyed doing business with them for sure! Very dependable dealership. I enjoyed doing business with them for sure! More

Service was great and very nice the salesman Steven was vey helpful and friendly really appreciated him vey helpful and friendly really appreciated him More

The Service Department was very Professional and the job was done in a timely manner. I look forward to furthering my services for my car with you. was done in a timely manner. I look forward to furthering my services for my car with you. More

I have been doing business with dealer for 5 years and will not go anywhere else. The staff is always courteous and professionals. will not go anywhere else. The staff is always courteous and professionals. More