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Hyundai of Keene
Keene, NH
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First time I ever walked away from a car purchase feeling 100% positive of my decision! Dan Jenkins was an absolute pleasure to work with (Bill and Alex too). We didn't have to haggle on our trade-in as it w 100% positive of my decision! Dan Jenkins was an absolute pleasure to work with (Bill and Alex too). We didn't have to haggle on our trade-in as it was right where we wanted it and we easily came to terms on the price of our 2011 Elantra. Dan was laid back and not at all pushy but yet was extremely personable and knowledgeable about his car suite and other competing cars. He was patient during our due diligence process in evaluating other cars. Upon choosing the car we wanted (no brainer) and finalizing the transaction, Dan had it ready for us with a full tank of gas and glistening in the lot. The process at this dealerships was in one phrase "professionally friendly". Do not hesitate to use this dealership. P.S. ...make sure you check out the Elantra if you are in the small to mid-size car market. You'll regret it if you don't at least vet out what this car has to offer you...my opinion at least More
Ace was very down to earth...not a typical annoying salesman. I had a great experience and Hyundai of Keene. They worked with me to make the price right. I really appreciated the friendliness there as salesman. I had a great experience and Hyundai of Keene. They worked with me to make the price right. I really appreciated the friendliness there as well as the great deal that I was given :) Thanks guys!!! I would totally recommend your dealership again....actually I did the other day :) More
My initial internet and voice contact was with Bill Harris who handled things very nicely for us, but was not there on the day we test drove the car so Henry Tunkel took over. Henry was very excited ab Harris who handled things very nicely for us, but was not there on the day we test drove the car so Henry Tunkel took over. Henry was very excited about helping us find the right car and promised to stand behind the vehicle to be sure that everything was in great condition. They were very patient while we fought with the insurance company for the proceeds from our totaled vehicle and were ready for us when we arrived to pick up the car (an hour drive for us.) After driving away and finding the remark on the vehicle inspection report that the brakes would need to be replaced soon, we were very upset. Henry and the dealership took care of the situation immediately to our complete satisfaction. They have lived up to Henry's promise and have made the car buying process as easy as possible. More
Asiel(Ace) was very courteous, patient and helpful. He was nice and friendly. I never felt pressured or uncomfortable. When I had noticed a small crack in my windsheild upon delivery of the vechicle, they was nice and friendly. I never felt pressured or uncomfortable. When I had noticed a small crack in my windsheild upon delivery of the vechicle, they fixed it quickly and at no cost to me. Furthermore, when I took my car in for routine maintanience, an oil change, it was done quickly and conveniently. Ace saw me in the waiting room when I was waiting for my oil change and was again friendly and welcoming. I felt just as important after the sale as before the sale. More
I am 68 years old, have bought a lot of new cars over the I am 68 years old, have bought a lot of new cars over the years and this has been one of the best experiences I ever have had. Every one there wa I am 68 years old, have bought a lot of new cars over the years and this has been one of the best experiences I ever have had. Every one there was friendly, professional and very helpful. Alex, the finance manager, made the purchasing process painless and efficient. Ace Town, the sales person, was maticulous in details about the car and helpful in pointing out changes from our former vehicle. He especially stressed the safety features of our new Hyundai. More
Purchasing a vehicle is can be a stressful experience. I visited 3 Dealerships and asked for several online quotes. All but one was honest, reliable and pleasant. Working with Ace,and his coworkers fr visited 3 Dealerships and asked for several online quotes. All but one was honest, reliable and pleasant. Working with Ace,and his coworkers from Hyundai of Keene was great. I live in NY and I drove several hours because of the honesty and respect he demonstrated. Hopefully they will always keep customer service up. More
This was the BEST car buying experience of my life! Ace was incredible - kind, helpful, informative and super friendly. We only went to look and because of Ace we not only stayed, but we purchased the sam was incredible - kind, helpful, informative and super friendly. We only went to look and because of Ace we not only stayed, but we purchased the same day! Ace has amazing customer service skills and super follow up. Thank you Ace! More
I had been looking for a new car for some time. I didn't know what kind of car that I wanted. I knew that I wanted style, sophistication, value. I began looking at ads and searching the web to find that H know what kind of car that I wanted. I knew that I wanted style, sophistication, value. I began looking at ads and searching the web to find that Hyundai was very well rated and looked as though it would fit perfectly into my lifestyle. I test drove an Azera and I was pleasantly surprised to find that it was sophisticated, had plenty of style and bells and whistles that I love. The size was perfect for my needs. I had a price in mind that I wanted to pay. I e-mailed Hyundai of Keene on a Sunday evening and Monday when I arrived at the office, much to my surprise there was a response waiting for me. I e-mailed that I was extremely busy and would it be OK to e-mail back and forth and my Sales Person immediately said yes, that is perfectly fine. I provided my wish list and my druthers and within a day I was driving home in my beautiful new car. Henry explained the car from one end to the other. He was so very patient and answered my silly little questions without making me feel awkward. The price that I had in mind was exactly the price that I was quoted on this automobile. There was not one second of haggle. I was a little hesitant with regard to the winter coming and the car's performance, however, I have seen 4-wheel drive vehicles off the road as I pass by without so much as a slip or slide. I am extremely comfortable in this car and have enjoyed driving it every day. No matter what the weather (and we have had some VERY special weather this year) I have had not one problem getting from point A to point B. I am very happy that I made this choice. The Team at Hyundai of Keene have made me feel so very important. Each of the Sales Team as well as the Service Department has greeted me via e-mail or sent me a note welcoming me to their Dealership. It has truly been a wonderful experience. This Dealership is truly geared to providing excellence in Customer Service. I would recommend all to try this Dealership and receive the same welcome and great deal that I did. I even received a phone call from Henry singing Happy Birthday to me! What a surprise!!! Thank you Hyundai of Keene for making my purchase such a smooth transition. More
Very smooth and straightforward sales approach- good experience- good service department too. Sales person was friendly and always available. Parts manager is helpful and on top of his job. I've own experience- good service department too. Sales person was friendly and always available. Parts manager is helpful and on top of his job. I've owned two Hyundai Santa Fe's and they've serviced them both. More
This was a very easy, nonstressful and, dare I say, enjoyable car buying experience. :) There was no pressure and I felt they listened and heard everything I said and worked to make me happy. Without enjoyable car buying experience. :) There was no pressure and I felt they listened and heard everything I said and worked to make me happy. Without doubt, I would recommend Dan and Hyundai of Keene to others. More