Hyundai of Keene

I was helped as soon as I walked in the door and even I was helped as soon as I walked in the door and even though they didn't have the car I wanted, they were right on it to find me what I wante I was helped as soon as I walked in the door and even though they didn't have the car I wanted, they were right on it to find me what I wanted. I am VERY pleased with the Dealer, the people and the service. Nice job guys. I WILL be back for my next car. Thank you all so much. I LOVE MY CAR !!! Holly DeLisle More

I bought a used Toyota from Hyundai of Keene and the whole experience left much to be desired. I went through a third party organization to find this vehicle and when I got there the sales rep. knew not whole experience left much to be desired. I went through a third party organization to find this vehicle and when I got there the sales rep. knew nothing about the car and told me that the car didn't come with floor mats. Then when I called back to say it had markings where the old floor mats used to be he then proceeded to tell me that the detailing team thought it to dirty to clean and threw them away and if I wanted to replace them it would be out of my pocket. I complained about an awful swampy smell in the car and asked if the air filter was ever changed when they supposedly inspected the car and of course he wasn't able to answer me because he didn't know just like he didn't know whether or not the car had new tires or used or maybe he just lied about that too like he lied about the car never having floor mats. i picked this car up on a rainy day so didn't really have a chance to inspect it and later discovered a possible problem with the mirror and was told by the sales rep.that laws in NH only require you to have only 2 working mirrors to pass inspection. Their detailing team left dog hair still in the car and in the glove compartment along with the awful smell, there was still dirt and grime in car on closer inspection. The sales rep. basically implied that I got a great deal on the car and that any problem with the vehicle after I drove it off the lot was my problem. He also seemed to have a predisposition about the organization I went through to buy this car and the people that are introduced through them. I had just had an accident and needed a vehicle asap but I should have paid more attention when I bought this car. I felt pressured into the purchase and scammed by the sales rep. He couldn't answer any of my questions and tried lying about the floor mats then told me they wouldn't take the car back and if they did they would take it back at a reduced price even though I bought the car only 3 days earlier. He offered to have the car re-detailed but I chose to cancel the appointment due to the sales rep's bad attitude and I felt that a 2 hour round trip to get the car there would have only left me more upset then I already was about the car and a waste of gas for them to do another xxxx poor job on the car. It's been 2 weeks now and still can't get the swampy smell out of the car. I wouldn't recommend buying from them. A week or so after writing this review Alan Vieu, the General Sales Manager of Hyundai of Keene, actually contacted me and apologized and was able to send me the information I needed and also a coupon for a full inside and out detailing coupon for next year. Though my initial dealings with this dealership wasn't great, I feel that by contacting me they made an effort in trying to remedy the problems I had previously discussed. Thanks Alan. More

Kenny was pleasant, attentive and informative. I highly recommend him I wanted to buy another Hyundai and the dealership is near my home. They had a good selection of cars. recommend him I wanted to buy another Hyundai and the dealership is near my home. They had a good selection of cars. More

From the first moment we walked into the dealership, we felt very comfortable. Dennis showed us the car we were interested in purchasing, explained everything about it and let us take it for a test drive. felt very comfortable. Dennis showed us the car we were interested in purchasing, explained everything about it and let us take it for a test drive. When we got back, they checked out our trade-in, gave us a price and we went home to think about it. When we got home we discussed what a nice dealership it was and how everyone there was so friendly. We decided that if we could dicker price a little we would buy the car. So that is what we did. We wanted a car with the premium package, which they didn't have on the lot, but Alan located one and had it there for us the next day. Alan gave us a great deal. We are very happy and we love our new car! Without a doubt this has been the best experience at a dealership we have ever had! Dennis and Alan were both wonderful! We have been spreading the word ever since. More

Henry and the dealership were great to work with. Henry really took the time to understood what I was looking for and his knowledge of the cars was fantastic. Once I decided on the car I wanted, the deale really took the time to understood what I was looking for and his knowledge of the cars was fantastic. Once I decided on the car I wanted, the dealership worked with me very quickly, courteously and efficiently to make my new car purchase a good deal for both of us. Thank you Henry and Hyundai. I am thrilled with my new car. More

I went in to look at new cars, knew the deal I wanted, and made a fair deal...all in a few hours. I was treated as a valued customer and everyone from the Sales Manager to the Service manager made the ex and made a fair deal...all in a few hours. I was treated as a valued customer and everyone from the Sales Manager to the Service manager made the experience very special. As a woman buying a car in the past I have felt pressured and uncomfortable, but the team at Hynudai went out of there way to make sure I was happy and comfortable with the deal. End result..I got exactly what I wanted and paid a fair price for it. Can't ask for more than that !!! More

This is the third new Santa Fe we have bought from here. This is the third new Santa Fe we have bought from here. The second time dealing with Alex. Each time we have received excellent service and a grea This is the third new Santa Fe we have bought from here. The second time dealing with Alex. Each time we have received excellent service and a great deal. This time we knew what we wanted and didn't want to be hassled with driving to the dealership. All the preliminary work was done over the phone by my husband and Dennis. They did not have what we wanted on the lot but only took a couple of days to locate one for me. Being willing to locate what we wanted and not try to make us compromise to take something they could locate easier or already had on the lot is one of the main reasons we keep coming back. Buying a car is a big financial investment and this is a dealership that clearly wants to meet your needs/wants rather than just making a sale. The only issue we had was we requested a car starter be installed before we took delivery which is was. However a couple of wires accidently got crossed and the headlights didn't work properly. We called the service department the next day to have it fixed. They fit us in quickly and corrected the problem right away. Although a little inconvenient mistakes happen, how they are dealt with keeps me a loyal customer. More

After walking through dealerships for 3 weeks and conducting online searches and comparing ratings, we narrowed down our search for a used car to an Elantra. There were a few on the lot. We told Denn conducting online searches and comparing ratings, we narrowed down our search for a used car to an Elantra. There were a few on the lot. We told Dennis at the onset what our price range was, and he immediately pointed out those that fit our circumstance. We test drove one and immediately knew that it was for us. We sat with him and talked finances briefly. We met the sales manager who asked if we would like him to take a look at how the financing would work for us. At no time did we feel pressured or uncomfortable; quite the opposite. This was the best and easiest car buying experience we have ever had. More

This is the 5th Hyundai I have bought from them. They are always fair priced and don't play any sleezy gimmicks. The sales staff don't just try to sell you on the payment but explain all of the financial det always fair priced and don't play any sleezy gimmicks. The sales staff don't just try to sell you on the payment but explain all of the financial details. There service department is very polite, very knowledeable and fair priced. I have never had any service pushed that I don't need. More

Kenney was very cordial and fully explained all the details regarding the car we purchased. The process of purchasing the car was well organized and simple to arrange. The Hyundai Elantra was a dea details regarding the car we purchased. The process of purchasing the car was well organized and simple to arrange. The Hyundai Elantra was a dealer auto from 2010. They detailed it fully before we drove it away. The price was excellent, Kenney was knowledgable. The service was done quickly and well, and the price was in the range we wanted. More