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Hyundai of Keene
Keene, NH
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Main objective " to protect Bill's money" quote Bob Swartz Recently this dealership wouldn't help me out with a car I purchased from them. Instead Rountree Ford helped me out with a car I didn't even buy from Recently this dealership wouldn't help me out with a car I purchased from them. Instead Rountree Ford helped me out with a car I didn't even buy from them. In speaking with the COO Bob Swartz on the phone he actually had the nerve to say to me (a customer) that the dealerships number one objective was to protect Bill's money ( this is the owner of Fenton Family Dealerships ) and second was the is the customer. This didn't resonate well with me, hence the review. HEADS UP KEENE, SWANZEY AND MY FELLOW NEIGHBORING TOWNS. DONT BE FOOLED BY THE RECENT AD ON THE RADIO IN WHICH BOB SWARTZ SAYS THEY HAVE A CULTURE OF SERVING THEIR CUSTOMERS. REMEMBER FRIENDS YOU ARE SECOND AT THE VERY BEST!!!!!!! BUY A CAR ELSEWHERE WHERE THE DEALER WILL ACTUALLY SERVICE WHAT THEY SELL- GO TO ROUNTREE GO TO NISSAN GO ANY WHERE BUT FENTON DEALERSHIPS - FAMILY CERTAINLY DOESN'T DESERVE TO BE IN THE TITLE. IT SHOULD BE- FENTON FIRST - DEALERSHIP S. BOB- WHY DON'T YOU SAY THE TRUTH IN THE ADS- FENTON FIRST! !!!! More
Purchased new 2014 Hyundai Elentra Sport Great Dealership. Entire staff and Salesmen were very friendly and helpful as well as honest. I was in and out of the dealership in just about an ho Great Dealership. Entire staff and Salesmen were very friendly and helpful as well as honest. I was in and out of the dealership in just about an hour and came home with a brand new Hyundai!!! :) Absolutely love the car; definitely the best car I've ever owned. If I ever get another new car in the future I will definitely drive the 2 and a half hours (from Vermont) to Hyundai of Keene to do business with them again. More
Second purchase This was my second purchase at Hyundai of Keene. I loved my first car from them, but it had been totaled. So I went there again and was treated very w This was my second purchase at Hyundai of Keene. I loved my first car from them, but it had been totaled. So I went there again and was treated very well. All of the staff was wonderful and efficient it getting me a car ASAP. More
An Unexpected Journey I didn't enter the dealership to purchase a vehicle, I was just picking up something from my husband who was there to service his car. But, a beautifu I didn't enter the dealership to purchase a vehicle, I was just picking up something from my husband who was there to service his car. But, a beautiful black Santa Fe caught my eye. From the first interaction with Sean to the last, it was completely low pressure. But, he had all the answers to all my questions and quite frankly made it easy for me to say yes to this beautiful car. As my husband said that night.."He is a master of his craft." I had to return the following day to finish up the paperwork and finance. I then had the pleasure of working with Mark Bouley and Brian Battersby. Mark taught me how to use everything in my new car and made it easy to finish the deal. He was wonderful to my daughter too. Brian answered all my questions and made the sometimes scary part....the financing....a piece of cake. Thank you to everyone for such a wonderful experience. I look forward to a long relationship with a great dealership. More
My new Santa Fe Hyundai of Keene, NH has the best sales people and are willing and very eager to find just the right car for you. The showroom is very clean and prese Hyundai of Keene, NH has the best sales people and are willing and very eager to find just the right car for you. The showroom is very clean and presentable. Everyone who works at this dealership is friendly and accommodating. My sales person, Nicole was very knowledgeable of the Santa Fe and answered all my questions and even added information that was helpful in making my decision to purchase my Hyundai. I highly recommend this dealership. More
Brian and Brenda Ebbighausen Visited several dealers before deciding on a Hyundai. This dealer earned our business because they gave us there best deal right at the start. Did n Visited several dealers before deciding on a Hyundai. This dealer earned our business because they gave us there best deal right at the start. Did not play the usual car dealer games. Come in high and then lower if pushed. Very please with Nicole, Brian, and Sean. Love the car. More
Best Experience Ever at a Dealership! I have to to be honest, the only reason we thought to visit Hyundai of Keene, was because Mike Blake has been a long time friend since High School and I have to to be honest, the only reason we thought to visit Hyundai of Keene, was because Mike Blake has been a long time friend since High School and he announced on Facebook of his employment at Hyundai. Thus, now that we are need of a vehicle, our first stop was to see Mike. To our surprise, we found that everyone at the showroom was incredibly friendly and personable. Brian was easy to talk to and is working his best to find a loan for us that will work. He took the time to ask us about "US" and our story, not just about numbers and paperwork. It was pleasant conversation that left us feeling like someone was going to bat for us. So in the end, what was supposed to just help a friend out, turned into the best experience we have ever had at a dealership and we have bought 5 cars in the past! We will definitely make Hyundai of Keene our new go to dealership! Thank you - Tracy More
Wonderful experience with this dealership We stopped in just to see what they had available for any 2013 left over Sonata's and Nicole was such a great salesperson to work with. She was up fro We stopped in just to see what they had available for any 2013 left over Sonata's and Nicole was such a great salesperson to work with. She was up front about being a new sales representative but was very proficient with all the information we were looking for. If she did not know an answer, she went to someone right there and got us the answer so there was no waiting for her to get back to us. They had the vehicle we were looking for and she sold us our Sonata that day. She made arrangements for us to pick up our new car the next day. Brian Battersby prepared all the paperwork with us to sign and complete our purchase. I made an appointment with Nicole to be there the next morning and they were waiting for me to complete any more paperwork and Nicole went through the car and the features with me and was very confidant. Our overall experience was great! Robert & Lorraine Egan More
Happy New Hyundai Owner I love my new Elantra!! i test drove pretty much every make of car in this category, & this car won hands down!! The icing on the cake was the awe I love my new Elantra!! i test drove pretty much every make of car in this category, & this car won hands down!! The icing on the cake was the awesome staff @ Hyundai of Keene! I have never had such a pleasant car buying experience...they rock! More
Chris Rocks! Ditch your stereotypes about salespeople at car dealerships, at least at this one! Chris was possibly the most outgoing and genuinely interested perso Ditch your stereotypes about salespeople at car dealerships, at least at this one! Chris was possibly the most outgoing and genuinely interested person I have ever encountered when buying a car. It all started when the vehicle I came to look at wasn't what I expected... and then... boom... I got a car I liked even better. I even ended up in a social conversation with another salesperson the next day when picking up my car - again, a genuine conversation - not an attempt to just get my wallet (or dismiss me because somebody else already had). Rock on, guys. Thanks! More