Hyundai of Keene
Keene, NH
Filter Reviews by Keyword
By Type
Showing 374 reviews
I have purchased several cars in my life, but this was the best experience I've had. Sales rep Alex Petit was the reason I ultimately chose Hyundai rather than going across the street to Subaru, which I the best experience I've had. Sales rep Alex Petit was the reason I ultimately chose Hyundai rather than going across the street to Subaru, which I had originally expected to do. Alex was warm, patient, incredibly knowledgeable, honest, friendly by nature, and he clearly loves Hyundai. I quickly came to associate the Hyundai brand with him, and that's why I ultimately chose to lease a Hyundai Tucson. I will continue to associate Hyundai with Alex, and I don't expect to ever purchase from any other dealer. Thank you Hyundai of Keene! More
I had a great experience at Hyundai of Keene purchasing a used car. Alex worked hard to get a deal I was happy with. He also took time to explore all the features of the car with me and wasn’t rushed as I tr used car. Alex worked hard to get a deal I was happy with. He also took time to explore all the features of the car with me and wasn’t rushed as I tried to figure out technology I hadn’t used before. If you’re in the market for a car, I highly recommend visiting the team here, you won’t be disappointed! More
Yuri T. was the salesperson I worked with, he was knowledgeable about the vehicle I was interested in that would best suit my needs . Yuri was patient, kin was the salesperson I worked with, he was knowledgeable about the vehicle I was interested in that would best suit my needs . Yuri was patient, kind and not pushy. He was very helpful with all aspects of buying my vehicle. Yuri took the time to introduce me to the people in the service department and has been available for questions. More
Alex was a great help to me during the vehicle selection process. He was very knowledgeable of the vehicle. Very personable. A great dealer representative process. He was very knowledgeable of the vehicle. Very personable. A great dealer representative More
I had an absolutely exceptional experience with my sales advisor, Yuri, at Hyundai of Keene! The 8-hour drive was beyond worth it, primarily because Hyundai of Keene offers a lifetime powertrain warranty—so advisor, Yuri, at Hyundai of Keene! The 8-hour drive was beyond worth it, primarily because Hyundai of Keene offers a lifetime powertrain warranty—something incredibly important to me that no local dealers could match. Additionally, no local dealers had the exact exterior or interior colors I wanted for the 2025 Hyundai Tucson Limited. Yuri went above and beyond with his outstanding knowledge, professionalism, and dedication, ensuring I got the perfect model with the colors I desired and AWD. Even when I noticed a few minor sticker blemishes from shipping, Yuri immediately took action, personally taking the vehicle to be re-detailed to perfection to make sure I was 100% satisfied. His attention to detail and genuine commitment to customer satisfaction were truly impressive. If you’re looking for a dealership that truly values its customers and offers unbeatable benefits, I highly recommend Hyundai of Keene. I’m thrilled with my new Tucson and couldn’t be happier with the decision to make the long drive—it was absolutely worth it for the lifetime warranty and the exact vehicle I wanted! More
I bought a brand new Santa Cruz that had issues within days. The Check engine engine light came on and the car started jerking and driving very rough. I brought the car in and a brand new car needed a n days. The Check engine engine light came on and the car started jerking and driving very rough. I brought the car in and a brand new car needed a new fuel injector. I was told a week lead time on this part. That week turned into 3 months. I finally got the car back and then it started to over heat in the summer and leave me stranded. Took the car back in and they troubleshot it to a bad harness. They replaced the harness and it fixed nothing. I finally had enough of this piece of garbage and wanted my money back and wanted a different car and they only gave me a used car price for it. They didn't care to help since they already sold me a car. From the owner on down, this place is terrible. They don't do anything to 'make things right'. More
I used to be very fond of this place and it felt like they cared about me and the car, now it feels like it’s about commission and making money. In the last 6 months I’ve taken my 2018 Tucson there for a they cared about me and the car, now it feels like it’s about commission and making money. In the last 6 months I’ve taken my 2018 Tucson there for a terrible noise and bad ride. It’s been there half a dozen times and I replaced everything recommended without a question. I take it there for an inspection now and told my brakes and tires fail.. why didn’t they see this during the time looking for my bad ride and terrible noise. I say ok, I’ll go do the brakes myself and come back to get new tires and another inspection. I went home to change the pads and rotors, to find they looked totally fine and I measured them with one of the scales to check them and I was double the legal limit for inspection which is grounds for a warning but not a fail. So I took it to another shop immediately who passed me with a warning that I should have them changed soon. Finding this company is becoming dishonest and looking for all the sales they can get. For whatever reason I don’t know but I will not be returning here again for sure. More
My name is Dan and I had excellent service from Mary in the Service Department. I made an appointment and my car was taken into the service bay right away. Mary spoke to me during my visit to let me know the Service Department. I made an appointment and my car was taken into the service bay right away. Mary spoke to me during my visit to let me know it will not be much longer. She offered me coffee and a snack bar when I first arrived. It wasn't much longer and my car was ready. Thank you Mary for the GREAT SERVICE ! More
Great service experience. All staff was friendly and courteous. Scott the service manager called me promptly before any work to discuss a coupon I had dropped off, eliminating any surprise charges or ex courteous. Scott the service manager called me promptly before any work to discuss a coupon I had dropped off, eliminating any surprise charges or expectations. Very happy, much improved service than earlier visits. More