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Hyundai of Keene

Keene, NH

4.6
374 Reviews

14 Production Avenue

Keene, NH

03431

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Showing 374 reviews

November 24, 2024

I have purchased several cars in my life, but this was the best experience I've had. Sales rep Alex Petit was the reason I ultimately chose Hyundai rather than going across the street to Subaru, which I More

by jshayne2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Petit
November 24, 2024

I had a great experience at Hyundai of Keene purchasing a used car. Alex worked hard to get a deal I was happy with. He also took time to explore all the features of the car with me and wasn’t rushed as I tr More

by adamg43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Petit, Max Silvera
November 21, 2024

Yuri T. was the salesperson I worked with, he was knowledgeable about the vehicle I was interested in that would best suit my needs . Yuri was patient, kin More

by GT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yuri Trump
November 21, 2024

Alex was a great help to me during the vehicle selection process. He was very knowledgeable of the vehicle. Very personable. A great dealer representative More

by Kangaru53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Petit
November 02, 2024

Our experience in the purchase of our Tucson was very smooth and press free. Alex Petit very knowledgeable in the car and pleasant to work with. More

by Terry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Petit
Nov 13, 2024 -

Hyundai of Keene responded

Hello Terry, Thank you for taking the time to share your experience! We're so glad to hear that Alex made your vehicle buying experience a great one. If you ever need anything or have any questions, please don't hesitate to reach out. Enjoy your new Tucson and thank you again for choosing Hyundai of Keene!

September 28, 2024

I had an absolutely exceptional experience with my sales advisor, Yuri, at Hyundai of Keene! The 8-hour drive was beyond worth it, primarily because Hyundai of Keene offers a lifetime powertrain warranty—so More

by Bailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yuri Trump , Zachary Smith
Oct 26, 2024 -

Hyundai of Keene responded

Hello Bailey, Thank you so much for your glowing review! We’re thrilled to hear that your experience with Yuri exceeded your expectations and we appreciate you making the long drive to see us. Your recommendation means a lot to us, and we’re excited to have you as part of the Hyundai of Keene family ! Thank you again!

July 30, 2024

I bought a brand new Santa Cruz that had issues within days. The Check engine engine light came on and the car started jerking and driving very rough. I brought the car in and a brand new car needed a n More

by WrongedPerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave Lamontagne, Michael LaBrecque, Michael Rist, Paul Lawlor, Doug Summerton, Matt Cormier, Sherwood Campbell, Scott Parent, Rylee Nichols
Sep 26, 2024 -

Hyundai of Keene responded

We apologize for any inconvenience or misunderstanding. Please email customercare@fentonautosales.com with your name, email and phone number so we can look into this further and come to an appropriate resolution. Thank you - Hyundai of Keene

February 11, 2022

I used to be very fond of this place and it felt like they cared about me and the car, now it feels like it’s about commission and making money. In the last 6 months I’ve taken my 2018 Tucson there for a More

by Mathew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No one directly, company failure in my opinion
Feb 16, 2022 -

Hyundai of Keene responded

Mathew, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our Service Manager, Mary, would be happy to review our concerns with you in person, with your vehicle on the lift. If you would be open to this, please call her directly at 603-354-5080. We take your concerns very seriously and would like to try and rectify this situation. We appreciate your continued patronage and hope to have the opportunity to work with you again. Regards, Hyundai of Keene

February 04, 2022

My name is Dan and I had excellent service from Mary in the Service Department. I made an appointment and my car was taken into the service bay right away. Mary spoke to me during my visit to let me know More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary in Service >5 Stars
Feb 12, 2022 -

Hyundai of Keene responded

Dan, thank you for your kind review; we are happy to pass along your comments to the Mary and the team here at Hyundai of Keene! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Drive safe! Hyundai of Keene

November 09, 2020

Great service experience. All staff was friendly and courteous. Scott the service manager called me promptly before any work to discuss a coupon I had dropped off, eliminating any surprise charges or ex More

by Bmms914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 11, 2020 -

Hyundai of Keene responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hyundai of Keene! We're so glad Scott was able to make sure there were no surprises during your visit and improve your experience. If you're ever in need of more help, please let us know! Have a great day, Hyundai of Keene

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