Hyundai of Gilroy

I am writing to share my excellent experience purchasing a Hyundai Ioniq 5 from Hyundai of Gilroy. After months of searching for an EV, my wife and I decided to visit your dealership, and it was the most pl a Hyundai Ioniq 5 from Hyundai of Gilroy. After months of searching for an EV, my wife and I decided to visit your dealership, and it was the most pleasant and efficient auto purchase I have ever made. Unlike other dealership experiences, there was no pressure or aggressive sales tactics. I was highly impressed by my salesman, Ayar, who was extremely knowledgeable and took the time to help me understand the vehicle's functions when I picked it up. Additionally, Connor in finance did a great job streamlining the lease paperwork, and the vehicle detailing was perfect. Your dealership is clean, well-organized, and professional. I highly recommend Hyundai of Gilroy to anyone looking for a new vehicle. Best regards, Bill Melody More

I am writing to share my excellent experience purchasing a Hyundai Ioniq 5 from Hyundai of Gilroy. After months of searching for an EV, my wife and I decided to visit your dealership, and it was the most pl a Hyundai Ioniq 5 from Hyundai of Gilroy. After months of searching for an EV, my wife and I decided to visit your dealership, and it was the most pleasant and efficient auto purchase I have ever made. Unlike other dealership experiences, there was no pressure or aggressive sales tactics. I was highly impressed by my salesman, Ayar, who was extremely knowledgeable and took the time to help me understand the vehicle's functions when I picked it up. Additionally, Connor in finance did a great job streamlining the lease paperwork, and the vehicle detailing was perfect. Your dealership is clean, well-organized, and professional. I highly recommend Hyundai of Gilroy to anyone looking for a new vehicle. Best regards, Bill Melody More

I recently had my Hyundai Azera serviced at Hyundai of Gilroy, and I couldn’t be more impressed with the outstanding service provided by Ernie Garcia. From start to finish, Ernie was professional, communi Gilroy, and I couldn’t be more impressed with the outstanding service provided by Ernie Garcia. From start to finish, Ernie was professional, communicative, and genuinely committed to making the experience smooth and stress-free. He kept me consistently updated on the status of my vehicle, which gave me peace of mind throughout the process. Ernie also arranged a loaner car for me, making it incredibly convenient to go about my day while my Azera was being serviced. When I returned to pick up my car, I was pleasantly surprised to find it washed and cleaned—an unexpected touch that truly elevated the experience. Ernie’s attention to detail and customer-first approach make him a standout Service Advisor. If you’re looking for someone who treats your car (and your time) with respect and care, Ernie is your guy. Highly recommend! More

Don’t buy a car from this dealership. They do not do a 30 point inspection as they tell you they do. I purchased a car and almost immediately had to spend $1300.00 to get the brakes and r They do not do a 30 point inspection as they tell you they do. I purchased a car and almost immediately had to spend $1300.00 to get the brakes and rotors replaced. The sales manager basically told us tough luck. He was also rude and unprofessional. More

Staff are very good, specially Sales people. Very helpful and make job easy for me. Very helpful and make job easy for me. More

I’ve had an extremely frustrating experience at this dealership and would not recommend buying a car from here. I visited the dealership and spoke with Noah about pricing, and I was promised to receive dealership and would not recommend buying a car from here. I visited the dealership and spoke with Noah about pricing, and I was promised to receive a follow-up with updated pricing, which never came. I also showed them the competitor pricing, and despite that, I received a quote from Angel that was still higher than what I was looking for. I was told it could be adjusted, but that would require me to come back in. After coming in again, I was assured by Serafin that I’d receive the revised pricing the same day. Unfortunately, that never happened either. Later, I was told that the manager wasn’t sending out the pricing because another customer was coming in the next day. After that, Angel reached out to check in, and again I mentioned I hadn’t received the original pricing yet. When I finally did get the pricing, both Noah and Angel explained it was due to new tariffs, but that didn’t make sense since I had never received the initial quote to compare it to. When I mentioned this, Angel offered to have the manager honor the original price, but by that point, I was already extremely frustrated. Now, after all this back-and-forth, I’ve been told the pricing is "aggressive" and can’t be honored. The lack of communication, unfulfilled promises, and constant delays have made for a very disappointing experience. I asked Noah to have a manager to reach out regarding the negative experience and to no surprise I never heard back. More