Hyundai of Cumming

I brought my wife's car in for the first oil change. 3 days later on vacation I noticed an oil spot on the driveway. The next day I had to take the car to the dealership in Florida to have it fixed and 3 days later on vacation I noticed an oil spot on the driveway. The next day I had to take the car to the dealership in Florida to have it fixed and find out that the screws for a plastic shield were also stripped and being held on by clips. When I brought this to the attention of the service manager I got "sorry and the dealership manager will be contacting you to make this right" and it has been silence for the week that followed. I've learned my lesson and will not be returning for any remaining services or sales More

I've just leased the New Ioniq 6. This is my very first electric vehicle and I am amazed at the Hyundai's technology as well as the beautiful design. Not only I am happy with the car This is my very first electric vehicle and I am amazed at the Hyundai's technology as well as the beautiful design. Not only I am happy with the car but Jamie Pak did an amazing job as a sales consultant. I am Korean and it gives me another reason to come to the dealer knowing I can work with a sales consultant who can speak the same language. It made it so easy with the overall buying process. She is very kind and professional. I've seen some of the reviews from other customers who worked with Jamie and I can agree. If you are in the market for a new car and want to work with a salesperson who cares about the customer, I recommend you ask for her. I have to say I had a fantastic experience with Hyundai of Cumming dealership including all the managers and the staff as well as the facility. They were very friendly and professional. I am incredibly lucky that I bought Ioniq 6 on the 2nd day it came in. Thank you Jamie and the dealership. My family and I are in love with the new IONIQ 6. More

The sales rep Shawn was great to work with. He was exceptionally knowledgeable about the Genesis line and patient as we viewed all of the GV70 inventory on hand. He handled the sale and trade-i He was exceptionally knowledgeable about the Genesis line and patient as we viewed all of the GV70 inventory on hand. He handled the sale and trade-in expeditiously and we were on our way. The finance department was just as efficient and professional as the sale process. I highly recommend the dealership and the Genesis vehicles. More

Amazing service for a GV80! ! Also had awesome buying experience with Aaron Jackson!!! All staff❣️ ! Also had awesome buying experience with Aaron Jackson!!! All staff❣️ More

I had pleasant experience at Hyundai of Cumming. I was looking for Tucson and visited few other dealership before coming here.Your good experience starts right from door with a person greeting you a I was looking for Tucson and visited few other dealership before coming here.Your good experience starts right from door with a person greeting you and helping you in. I walked in On Sunday noon hoping to get few quotes. John was our sales person. He right away showed me options and went for a test drive in 15 mins after entering showroom!!. Other dealers I visited didn’t even have the trim I was interested in!! John was great. He explained well features in Tucson and helped me to understand better. John explained us all accessories and packages and helped us to chose better. I walked out with contract signed for delivery next day. I would spent less than 2 hours in dealership. John at Hyundai of cumming is great person. Reach him at 786-817-3950 More

I purchased a car back in March. The following week there were three issues that needed to be fixed. I had to bring it back again for the same repairs and now they’ve had my car fo The following week there were three issues that needed to be fixed. I had to bring it back again for the same repairs and now they’ve had my car for 5 weeks and won’t even give me a loaner car while they fix them. I’m not even sure when it will be done and can’t get anyone to give me answers. More

We took our car a 2017 Sonata in because were using oil by over two quarts per 1000 miles. We had a small leak repaired (we never saw a leak, never a drop on the ground), and started a consumption test to by over two quarts per 1000 miles. We had a small leak repaired (we never saw a leak, never a drop on the ground), and started a consumption test to confirm the GDI engine failure and oil use for warranty. We drove the car an hour each way three times for oil check and documentation. Only to be denied warranty repair/replace. A top end clean was done and we were sent on our way with no repair for the oil consumption. Basically too bad, deal with it. A couple weeks later oil literally started pouring out of the car, puddles left in minutes. A quart a day nearly. We called, and called and service never answered the phone. Left messages for them to call us back, and they never did. told them it was urgent. We never had an oil leak until they touched it. We took it too another dealer and they found a cracked oil pan at the drain plug. Service had to damage it, it never leaked a drop until after they "worked on it" Not calling us back after several messages left is horrible. Based on the treatment for the known issue on the GDI engine and Hyundai not standing behind it, I will never buy another Hyundai, We have owned 5 prior. We were considering trading in the Genesis for a new G90.. but not now. Especially from This Dealer In Cumming! More

Bought a new Santa Fe end of June 2022 , after speaking to them on 2 occasions they still have not paid off my old loan and now its due .. Can't blame the salesmen he was polite and helpful , but he ca to them on 2 occasions they still have not paid off my old loan and now its due .. Can't blame the salesmen he was polite and helpful , but he can only do so much about payoff. More

Ordered a $25, was on back order. Received a phone call saying my part had arrived. Went to the dealership and they could not find said part nor could they find the order. Won’t give Received a phone call saying my part had arrived. Went to the dealership and they could not find said part nor could they find the order. Won’t give me a refund without original receipt. Disappointed with there customer service. Will not be ordering parts from this dealership again and will not be recommending this dealership to friends or family members of this community. More