Hyundai of Cumming

If you value your time, stay away from this dealer. ..pick another one. For two years now I've taken both my Hyundais here for normal service (oil changes, tire rotations, recalls, etc.). And each tim ..pick another one. For two years now I've taken both my Hyundais here for normal service (oil changes, tire rotations, recalls, etc.). And each time it's a 2+ hour wait just to simply change the oil, and I'm the type to make an appointment 1 month in advance. They always have the same excuse of "we are very busy because we do the service for Genesis, our sister building". Sorry, not good enough for me, that's a poor excuse. If you are that busy, then you need to hire more people, or you don't need to overbook your service schedules. My last visit was on 11/30/23 where I waited over 3 hours just for an oil change (even when I made my appointment 1 month prior). Ridiculous and inexcusable. I will not be going back here, nor will I even consider buying my next Hyundai here. I will also strongly recommend none of my friends/family go here. More

WITHOUT A DOUBT THE WORST - ZERO OUT OF TEN I am one of the UNFORTUNATE hundreds of thousands of Hyundai Sonata owners that had to have an engine replacement. (Google “class-action lawsuit forced Hyunda of the UNFORTUNATE hundreds of thousands of Hyundai Sonata owners that had to have an engine replacement. (Google “class-action lawsuit forced Hyundai all 2.4-liter and 2.0-liter turbo Theta II engines) Upon getting my car returned to me AFTER THE ENGINE REPLACEMENT, I noticed a “Whirling” sound from the replacement engine. When it was time for the 5000 Mile Oil Change for the new engine I scheduled an appointment with Hyundai of Cumming. The earliest Hyundai of Cumming could “WORK ME IN” for an oil change was THREE WEEKS. I informed the SERVICE DESK of my concern for the “Whirling” sound. When I picked up the car the following day the Invoice was $237.63 - $59.99 for an oil change - $190.00 DIAGNOSTIC CHARGE for the “Whirling” sound. I REGRET PURCHASING A HYUNDAI I REGRET DOING BUSINESS WITH HYUNDAI OF CUMMING FURTHERMORE, I REGRET THAT MY CAR WAS NOT ONE THOUSANDS THAT WERE STOLEN DUE TO THE ANTI-THEFT RECALL - That would have been a blessing! Do yourself a favor before doing business with this RIP-OFF car dealership.Hyundai of Cumming. DO RESEARCH - BUYER BEWARE! More

I recently purchased a hyundai kona N line and I love it! The purchase was made at the hyundai of Cumming. I couldn't be more pleased at the courtesy and attention to my needs. JAMIE and ARTIE were a deli The purchase was made at the hyundai of Cumming. I couldn't be more pleased at the courtesy and attention to my needs. JAMIE and ARTIE were a delight to work with. I would recommend them highly, they are interested in putting you in the perfect ride for you. They were knowledgeable and very courteous. Communicating with them was so easy. The result: I RODE OUT WITH A BEAUTIFUL CAR! More

I recently purchased a 2023 Santa Fe on March of this year. Although the vehicle was used as a loaner and had approximately 5000 miles on it I was told I would have unlimited free oil changes and tire ro year. Although the vehicle was used as a loaner and had approximately 5000 miles on it I was told I would have unlimited free oil changes and tire rotations. Now Im told that is not true and they will not honor their agreement. I visited the dealership severl weeks ago and brought a friend along as a witness to our conversation with the sales person. He stated to both of us that I had the service agreement. Now he denies he told us. Clearly this dealership has lost all credibility with me and I'll caution others to shop elsewhere. More

I brought my wife's car in for the first oil change. 3 days later on vacation I noticed an oil spot on the driveway. The next day I had to take the car to the dealership in Florida to have it fixed and 3 days later on vacation I noticed an oil spot on the driveway. The next day I had to take the car to the dealership in Florida to have it fixed and find out that the screws for a plastic shield were also stripped and being held on by clips. When I brought this to the attention of the service manager I got "sorry and the dealership manager will be contacting you to make this right" and it has been silence for the week that followed. I've learned my lesson and will not be returning for any remaining services or sales More

I've just leased the New Ioniq 6. This is my very first electric vehicle and I am amazed at the Hyundai's technology as well as the beautiful design. Not only I am happy with the car This is my very first electric vehicle and I am amazed at the Hyundai's technology as well as the beautiful design. Not only I am happy with the car but Jamie Pak did an amazing job as a sales consultant. I am Korean and it gives me another reason to come to the dealer knowing I can work with a sales consultant who can speak the same language. It made it so easy with the overall buying process. She is very kind and professional. I've seen some of the reviews from other customers who worked with Jamie and I can agree. If you are in the market for a new car and want to work with a salesperson who cares about the customer, I recommend you ask for her. I have to say I had a fantastic experience with Hyundai of Cumming dealership including all the managers and the staff as well as the facility. They were very friendly and professional. I am incredibly lucky that I bought Ioniq 6 on the 2nd day it came in. Thank you Jamie and the dealership. My family and I are in love with the new IONIQ 6. More

The sales rep Shawn was great to work with. He was exceptionally knowledgeable about the Genesis line and patient as we viewed all of the GV70 inventory on hand. He handled the sale and trade-i He was exceptionally knowledgeable about the Genesis line and patient as we viewed all of the GV70 inventory on hand. He handled the sale and trade-in expeditiously and we were on our way. The finance department was just as efficient and professional as the sale process. I highly recommend the dealership and the Genesis vehicles. More

Amazing service for a GV80! ! Also had awesome buying experience with Aaron Jackson!!! All staff❣️ ! Also had awesome buying experience with Aaron Jackson!!! All staff❣️ More

I had pleasant experience at Hyundai of Cumming. I was looking for Tucson and visited few other dealership before coming here.Your good experience starts right from door with a person greeting you a I was looking for Tucson and visited few other dealership before coming here.Your good experience starts right from door with a person greeting you and helping you in. I walked in On Sunday noon hoping to get few quotes. John was our sales person. He right away showed me options and went for a test drive in 15 mins after entering showroom!!. Other dealers I visited didn’t even have the trim I was interested in!! John was great. He explained well features in Tucson and helped me to understand better. John explained us all accessories and packages and helped us to chose better. I walked out with contract signed for delivery next day. I would spent less than 2 hours in dealership. John at Hyundai of cumming is great person. Reach him at 786-817-3950 More

I purchased a car back in March. The following week there were three issues that needed to be fixed. I had to bring it back again for the same repairs and now they’ve had my car fo The following week there were three issues that needed to be fixed. I had to bring it back again for the same repairs and now they’ve had my car for 5 weeks and won’t even give me a loaner car while they fix them. I’m not even sure when it will be done and can’t get anyone to give me answers. More