Hyundai of Cumming

Communication is a problem. I spoke with the online representative on the day before identifying a car that I was interested in. I stated that I would be traveling 3 hrs to look at the car. I also call representative on the day before identifying a car that I was interested in. I stated that I would be traveling 3 hrs to look at the car. I also called the morning of travel to confirm and I let them know I was on the way. When I arrived, I was told the car was loaned out. I could not understand their logic. How can you tell me they look forward to see me knowing you don't have the car available. Then I was asked, if I was interested in a white car and when I was there to see a black car. Didn't make since. I sat there waiting over an hour to retrieve the car. I purchased the car but left the car for cleanup and prepping. 2 days later, I made plans by taking off work and asking to take off work to help retrieve the car. Just before traveling, I called. The car would not be ready because they didn't know the individual that would prep the car was off work for the day. Again, communication. I took off work and my from took off work for this. Needless to say it was an irritating and wasteful day. More

My experience was great. They handlers all of the repairs and provided a loaner car during the process. They’ve completely changed my dealer experience. repairs and provided a loaner car during the process. They’ve completely changed my dealer experience. More

Great Customer Service! I always have a great experience at Hyundai of Cumming. They are quick and communicate well. I highly recommend Hyundai of Cumming for servicing nee I always have a great experience at Hyundai of Cumming. They are quick and communicate well. I highly recommend Hyundai of Cumming for servicing needs! More

Always get great service here at usually a great cost.. everyone is helpful and friendly. I will continue to bring my car here if it stays the same. everyone is helpful and friendly. I will continue to bring my car here if it stays the same. More

Honest and non-intimidating experience. Chris was friendly,knowledgeable and eager to please. He was also very patient with my many questions. Steve was also very helpful and dealt fairly an Chris was friendly,knowledgeable and eager to please. He was also very patient with my many questions. Steve was also very helpful and dealt fairly and honestly with me. More

Donovan was super helpful with my visit for a recall. The service department also addressed a few other issues I have been meaning to have checked. Quick and easy! service department also addressed a few other issues I have been meaning to have checked. Quick and easy! More

Thorough and friendly experience Hyundai of Cumming had 2 of the best condition used 2018 G80 3.3T vehicles I could find. Both priced very fairly. The initial experience with my sal Hyundai of Cumming had 2 of the best condition used 2018 G80 3.3T vehicles I could find. Both priced very fairly. The initial experience with my sales person Eric Cheney was excellent and knew I would purchase from him once I was ready to move forward. Very knowledgeable, great professionalism and personality. Also had a great experience with Finance manager Arusha Hunter. Very knowledgeable about loan options and protections for your vehicle. Got me an even better rate than my bank which I thought would not be beat. More

Service was fast, honest, and friendly. The technicians gave me the option of a less expensive repair or a sure fix replacement. Once we opted for the fix, the car was serviced quickly. Donovan remembered gave me the option of a less expensive repair or a sure fix replacement. Once we opted for the fix, the car was serviced quickly. Donovan remembered my name when I came back to get the car. I appreciated the great customer service. More

I am a regular. As usual you guys are awesome. Thanks for doing fantastic job. This time it was regular oil change and tire rotation for doing fantastic job. This time it was regular oil change and tire rotation More

The dealership is clean, observing mask and social distancing requirements. The service advisor was friendly and kept me updated on status. Car wash not thorough. distancing requirements. The service advisor was friendly and kept me updated on status. Car wash not thorough. More