Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hyundai of Cumming
Cumming, GA
1,374 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,374 Reviews of Hyundai of Cumming
March 22, 2025
Such a dream to work with! Our salesman was absolutely amazing to work with, he was so helpful especially after we has a bad experience with a different dealer. 10/10 recommend Our salesman was absolutely amazing to work with, he was so helpful especially after we has a bad experience with a different dealer. 10/10 recommend More
by Beth
Employees Worked With
Jonathan Freeman
March 06, 2025
I visited to look at a used 2016 Porsche Macan S one owner in overall very nice condition. Salesperson was pleasant. Went home and started to research the car and turns out is has the timing chain cov owner in overall very nice condition. Salesperson was pleasant. Went home and started to research the car and turns out is has the timing chain cover leak like so many of these cars do. Dealership claims their service dept serviced it and there is nothing wrong. As soon as they removed the bottom cover from the engine the leak would be very apparent so they either didn't do any service or are ignoring the leak in the hopes no one else will see it. I even offered to purchase at a reduced price but no one returned my messages until told them I was posting this review. They will not change their position. Stupid dealer, don't they know anybody who knows anything about these cars is going to have a PPI done and that's the first thing they will discover? They are hoping to get someone who will just buy the car and later on when the new owner discovers the leak the dealership is just going to say Oh well, too bad. Great way to do business and take care of your customers. If you are looking at the white 2016 Porsche Macan S here run away. More
by dwooden93
Employees Worked With
Jennifer was pleasant, she's just doing what managements telling her to do.
January 14, 2025
Save time and take your business elsewhere. Service department lacks customer service. I had our Hyundai towed to Hyundai of Cumming when it broke down. 5 days later after nobody calling me Service department lacks customer service. I had our Hyundai towed to Hyundai of Cumming when it broke down. 5 days later after nobody calling me with diagnosis I finally got in touch with someone just to be told they have no timeline of when they will be able to bring it into shop for diagnosis. I paid for another tow truck to bring it to another shop that repaired it in 2 days after receiving it. I called to let them know I was moving in another direction and of course nobody answered the phone which was my experience throughout this process. So I left a message notifying them that a tow driver was coming to pick it up. Nobody ever called me back to even inquire on why I was taking my business elsewhere. THEY SIMPLY DON'T CARE!!! More
by BP
Employees Worked With
I did not work with Jonathan Freeman directly. However I had to pick someone to proceed with review and he is in charge of the service department I had a bad experience with., Jonathan Freeman
August 01, 2024
Terrible service department, had my car for over 3&1/2 months to get a timing belt replaced under warranty. They are impossible to get on the phone and won't call you back. Finally got my car back and dr months to get a timing belt replaced under warranty. They are impossible to get on the phone and won't call you back. Finally got my car back and drove it for a few weeks then decided to check the oil. Well there wasn't any oil in it. When you take the engine appart to check for metal in the oil you would think they would make sure they replaced the oil. I will never go back! If I hadn't checked the oil I would have killed the engine. Please double check your car before you leave the service department! More
by Pawlishedpets2015
Employees Worked With
Unknown ( couldn't get anyone on the phone)
July 31, 2024
Pleasure and easy to work with. I did everything via email/online (including applying for financing) with the exception of signing final paperwork and picking up the vehicle. I did everything via email/online (including applying for financing) with the exception of signing final paperwork and picking up the vehicle. More
by jeff_mccormack
Employees Worked With
Abu Naderi (sales rep) and Jarid Boggs (Sales Manager)
June 06, 2024
Séad is a gem. I met with him to walk through my new Ioniq 6 today. He was like an advanced school teacher. He quickly assessed what information I had and then fil I met with him to walk through my new Ioniq 6 today. He was like an advanced school teacher. He quickly assessed what information I had and then filled in the many details both technical and non-technical about my new car so that I could use the many features. Some of the items we went over that are new to me: regenerative braking and settings, the various adaptive features - cruise control, lane change, etc. I'm loving the car but even more so now that I know what I'm doing. I also learned that young Séad has been in the industry more years than he looks and is truly a wealth of knowledge. More
by avlajk
Employees Worked With
Séad Garanovic
May 21, 2024
Very poor service. They supposed to replace struts on my 2021 Kona under warranty. They said when parts arrive in 3 to 6 days, they will let me know. It has been 3 week They supposed to replace struts on my 2021 Kona under warranty. They said when parts arrive in 3 to 6 days, they will let me know. It has been 3 weeks and no one give me a proper answer. Horrible customer service. More
by riz.anwar
Employees Worked With
Bryan and Jay Jones, Zack Krause, Todd Noffsinger, Jonathan Freeman
May 14, 2024
I have had issue every single time I have taken my car to the dealership. Last time there was a brand new oil leak that occurred while they had the car for over a week. They ended up replacing the oil pan. T the dealership. Last time there was a brand new oil leak that occurred while they had the car for over a week. They ended up replacing the oil pan. This time I do it in to replace a door handle it’s been almost two weeks, and I have had only one single update despite me calling/texting almost daily. At this point I have been ignored and what I feel like is lied too yet again. I look forward to seeing what will happen once they actually finish the work. If they actually get to it. More
by Beth
Employees Worked With
Anyone if they would pick up the phone
April 02, 2024
Took my car in for lengthy repair service due to part availability challenges; however service writer Liam Gillis communicated very well and kept me posted throughout the process. Due to the lengthy of availability challenges; however service writer Liam Gillis communicated very well and kept me posted throughout the process. Due to the lengthy of the backorder of parts, the Dealership put me in a loaner which I appreciated. I have a 2015 Genesis 5.0 with about 89K miles on it and always take it to dealer as I trust them fixing the car correctly More
by 4camerondavis
Employees Worked With
Liam Gillis
