Hyundai Warner Robins

​Terrible after-sale customer service. Hyundai Warner Robins failed to finalize my tag registration within the mandatory 30-day state deadline and I had to get an extension for my temporar Hyundai Warner Robins failed to finalize my tag registration within the mandatory 30-day state deadline and I had to get an extension for my temporary tag, and I’ve seen several other customers reporting the exact same case (see other reviews). Whenever I call for an update, I get the same line—"a manager will call you back"—but they never do (this is the main reason for 1 star). If you are dealing with this same runaround, I recommend filing a formal complaint with the State for their statutory registration violation. More

They kept things low key without letting a single step of the buying process slide. It felt casual, but there was clearly a lot of care behind how carefully they handled every part of it. the buying process slide. It felt casual, but there was clearly a lot of care behind how carefully they handled every part of it. More

Took my mother’s vehicle in for service. They kept it for 3 weeks and nothing was fixed after picking up. Taking it to another dealer since I can’t even get them to return messages or answer They kept it for 3 weeks and nothing was fixed after picking up. Taking it to another dealer since I can’t even get them to return messages or answer emails. Very poor customer service! More

The customer service team gave me warm care, assisting me with all the details I needed to know about the car, and additionally inviting me for a test drive so I cloud try it out myself with all the details I needed to know about the car, and additionally inviting me for a test drive so I cloud try it out myself More

No sales pitch, no pressure, no confusion. Just a smooth conversation, clear answers, and people who actually seemed interested in helping me understand the car. Just a smooth conversation, clear answers, and people who actually seemed interested in helping me understand the car. More

My sister purchased a vehicle from Hyundai Warner Robins, and I was present throughout the transaction. Shortly after the purchase, we discovered information that caused us to question whether the vehicle ha and I was present throughout the transaction. Shortly after the purchase, we discovered information that caused us to question whether the vehicle had previously been involved in an accident, and we do not believe this was clearly disclosed before the sale. When she requested to exchange the vehicle, Store Manager James Snowden told us it would significantly increase her monthly payment. We also felt our questions about the paperwork, financing, and optional add-on products were not fully answered before documents were signed. When my sister later requested to remove or cancel optional add-on products, those requests were not accommodated. Overall, we experienced poor communication, a lack of transparency, and dismissive customer service. I encourage future buyers to carefully review every document, ask questions, and fully understand any optional products before signing. More

123 days no title no registration paperwork the staff including the GM don’t know how to do their jobs Can’t drive vehicle temporary tag expired on May 20 th quite an expensive lawn ornament Help please including the GM don’t know how to do their jobs Can’t drive vehicle temporary tag expired on May 20 th quite an expensive lawn ornament Help please More

They carefully explained every aspect of the car I was interested in, answering all my questions with patience. Their kindness, professionalism, and attention made the whole process simple and reassuring. interested in, answering all my questions with patience. Their kindness, professionalism, and attention made the whole process simple and reassuring. More

Excellent service and care. Their friendly staff explained all the features the car had to offer, always being considerate and affable Their friendly staff explained all the features the car had to offer, always being considerate and affable More

They always made sure I felt completely comfortable and at ease, they were excellent throughout, and the service was really great at ease, they were excellent throughout, and the service was really great More