Hyundai City of Bay Ridge
Brooklyn, NY
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Ray and Emanuel provided excellent customer service, answered all my questions, went over all details and I went home with a new car. I'm very happy and satisfied, thank you. answered all my questions, went over all details and I went home with a new car. I'm very happy and satisfied, thank you. More
My experience working with jabari from Hyundai city of bay ridge was overall excellent. It was my first time buying a car and he was so patient and detail oriented in helping me through the process. Jabar bay ridge was overall excellent. It was my first time buying a car and he was so patient and detail oriented in helping me through the process. Jabari made my experience feel effortless and all my concerns and questions were immediately attended to. Everyone’s attention to detail and building long lasting customer relationships is clear to see in there personal interactions with they clients. I definitely would recommend Jabari or any other sales men to any friends or family looking for an overall professional and satisfying purchase or lease ! And I want to give a shout-out to Enmanuel, this guys is just over great costumer service he didn’t let me go until I understand everything about my car settings, and ofcurse Moe thank you so much again you guys are a dream team !!! Thank you so much !!! More
Amazing staff, Great services! ! I felt I am so special. Thank you to Mr. Adam, Mr. Scott, Mr. Emanuel, and Ms. Silvana. They were trying so hard to meet my desire car at my budget. ! I felt I am so special. Thank you to Mr. Adam, Mr. Scott, Mr. Emanuel, and Ms. Silvana. They were trying so hard to meet my desire car at my budget. Also, Mr. Moe(Unkie) and Mr. Nick at Finance Dept were so kind and make me so comfortable. I highly recommended this dealer! More
Moe Nephew was a pleasure to work with. He set up my lease on a new Tucson over the phone and brought the car and paperwork to our home the same day. Then he patiently set up our phone con He set up my lease on a new Tucson over the phone and brought the car and paperwork to our home the same day. Then he patiently set up our phone connections and walked us through the many features. He called today to make sure everything is okay. I would be happy to work with him again for our next lease and highly recommend him. More
Rory at Hyundai City of Bay Ridge went above and beyond. He was very detailed and helpful. Answered all of my questions and got me driving in my brand new 2022 Hyundai Elantra. I am very pleased with my pur He was very detailed and helpful. Answered all of my questions and got me driving in my brand new 2022 Hyundai Elantra. I am very pleased with my purchase. I highly recommend Hyundai City of Bay Ridge. So happy to have had such a great buying experience!!! Thank you again, Rory! More
Be Aware !!!!The guy Ray, the so called general manager, Be Aware !!!! The guy Ray, the so called general manager, all the staffs told me to get out as I asked why did they even call me to come on the same Be Aware !!!! The guy Ray, the so called general manager, all the staffs told me to get out as I asked why did they even call me to come on the same if they don’t have the car. Absolute cons, frauds, unprofessional, insulted me, I drove 40 minutes to go there!!! ZERO STAR FOR THEM. More
ALL LIARS AT THE DEALERSHIP.It's a particularly bad ALL LIARS AT THE DEALERSHIP. It's a particularly bad first car buying experience. First, when I signed the lease agreement, the finance guy named nic ALL LIARS AT THE DEALERSHIP. It's a particularly bad first car buying experience. First, when I signed the lease agreement, the finance guy named nick says he will give me a platinum service contract for free which is worth 2400 but I find out on the lease agreement shows I have to pay it myself. And my sales representative Jabari also said I would get the all-weather floor mats for free, it’s been almost two months since I haven’t gotten it yet, and ask Jabari for any updates, NEVER EVER reply to me back. If someone from THIS dealership told you that they will give you things or services for free, PLZ GO CHECK OUT THE CONTRACT YOU SIGNED THE MONEY MIGHT COME FROM YOUR POCKET!!!! Then the gm Adam came out with some excuse like “nick is a new guy” and gave me a solution that an 800 dollar check, which I still have to pay 1600 by myself. I really like the Hyundai car, so 1600 dollars more is still acceptable for me. By now, I still don’t receive any of these things, the floor mat, the check, and the apologies from anyone at the dealership. They are dishonest and I can’t say all of them are, but most of them take advantage of customers, especially people like me first-time car buyers. More