Hyundai 112

May 13th went to the store to look at a new car, purchased a Palisade, gave 4000$ deposit. After making the deal with the salesman James went onto the room to do the insurance. At this point I remem purchased a Palisade, gave 4000$ deposit. After making the deal with the salesman James went onto the room to do the insurance. At this point I remembered we had already paid our last payment on 5/2 (payment was due 5/15)for the month of June for the Sante Fe we were turning in. I brought this to the attention of the Kyle the insurance person as he gave us what the payment would be and he said there was nothing he could do, I would have to talk the finance people. Next step was the finance person and when I told him about the payment we had made for the Sante Fe we were turning in he also said there was nothing he could do and we should talk to the finance people. I mentioned to him that i had no need for having a payment for the old Sante Fe and the new Palisade we purchased for June. I also said does it make sense that I cancel the deal and wait a month and he said that I should call the finance people from Hyundai. After calling the finance people the next day, first customer service then a supervisor I was told they would not return the payment. I asked them to escalate which they did and I received a call from them and was told that I should receive the payment back and that she was waiting for the dealership to to see how the paperwork was done. After several days I was told that there was nothing they could do, I explained to her that had they not waited so long to respond I would have been able to return the car and get the Sante fe back. She told me I had lost my leverage after the deal was signed. With this information i went back to the dealership and asked for a manager and was told by John, the manager that it looks like I should get the payment back but he had to talk to the people involved as none of them were working that Wednesday night, 5/28/2025, he said he would get back to me on Thursday. I received no call on Thursday so I went back to the store on 5/29 and saw John again, he acted as if we never spoke and said he would look into it further and then get back to me on Friday, again no call back and as of this writing on 6/1/25 I have not heard from anyone at the dealership about refunding my payment. I find the attitude of John the manager to be very unprofessional. The problem I am told is that I made the payment for June early on the Sante Fe, had I not done that I would have had no problem. I want my full payment back for the Sante Fe. More

Sell manager ‘ don’t respect buyer time. Car have broken windshield. Sell manager have to Repair Before selling, but don’t want it delivery the car want me to drive another six hours and ma Car have broken windshield. Sell manager have to Repair Before selling, but don’t want it delivery the car want me to drive another six hours and make a deposit More

Brought car in for routine maintenance. All was fine or so I thought. Some time later when I pulled down my front visor with mirror I noticed dirty finger prints all over the mirror and a s All was fine or so I thought. Some time later when I pulled down my front visor with mirror I noticed dirty finger prints all over the mirror and a significant scratch on the interior material of the visor. As I expected when I called they are denying they had anything to do with it and wont do anything about it. I obviously can't prove it. I have had bad experiences with both Mazda Service and now Hyundai. I will have to take my business elsewhere in the future and I suggest you do as well. More

I have been looking to buy a used 2022 Tucson for over a month. I’ve checked every dealership in the tristate area. I even drove 2 1/2 hours to Jersey to look at three Tucsons. Almost every dealer loaded up month. I’ve checked every dealership in the tristate area. I even drove 2 1/2 hours to Jersey to look at three Tucsons. Almost every dealer loaded up the deal with bogus fees and add ons that I didn’t want. I went to visit James Boyd at 112 Hyundai to see if he could locate a truck for me because I didn’t see any on their website. Someone I trust recommended him to me. He immediately showed me a 2023 limited which from my experience at other dealers I assumed was out of my price range. I told him not to even bother and find me a 2022. He sold me the 2023 for less money than other dealers were quoting me for a 2022. I was completely blown away. Price of the car, tax and dmv fee. Simple out the door in two hours. I am in complete disbelief. Everyone at the dealership was amazing. The sales mgr Mike, the finance mgr Allison and the Insurance guy Kyle were just as great as James my salesman. The last month has been xxxx trying to find a dealer that was fair and not trying to scam me. I should have started at 112 but then I probably wouldn’t appreciate how amazing my experience was. I did my research. I knew what the car was worth and I had a budget in mind. 112 Hyundai exceeding all my expectations. I you want to buy a Hyundai and you are looking for no xx professional people, this is the place to go. More

Zero stars I brought my car in there with the check engine light on and they couldn’t figure out the problem. Complete failure. My understanding is that you’re a Hyundai service center what seems to be engine light on and they couldn’t figure out the problem. Complete failure. My understanding is that you’re a Hyundai service center what seems to be the problem that you can’t figure it out I wouldn’t recommend this to anyone after you failed me and my family and Long Island. More

RUN DONT WALK AWAY WORST DEALER EVER! GOT A FAIR PRICE BUT CAR WAS DELIVERED WITH PAINT CHIPPED IN TWO SPOTS. NOT ONLY DID THEY DENY ANY WRONGDOING AND OFFERED NO SATISFACTION, THEY TRIED GOT A FAIR PRICE BUT CAR WAS DELIVERED WITH PAINT CHIPPED IN TWO SPOTS. NOT ONLY DID THEY DENY ANY WRONGDOING AND OFFERED NO SATISFACTION, THEY TRIED TO WITHHOLD THE PHEV CHARGING CABLE. IF I DIDNT LOOK UNDER THE REAR HOLDING COMPARTMENT UNDER THE FLOORBOARD IN THE TRUNK I WOULD HAVE DROVE OFF WITHOUT IT AND WOULD HAVE HAD TO BUY ONE ON MY OWN SINCE I NOW KNOW THEY WOULD HAVE REFUSED TO HELP WITH ANYTHING. I DONT SERVICE HERE EITHER. More

DO NOT BUY A CAR AT THIS DEALERSHIP! My name is David H and I will be taking Hyundai 112 in Medford NY to court for not honoring the extended warranty I purchased at a price of $2450. My name is David H and I will be taking Hyundai 112 in Medford NY to court for not honoring the extended warranty I purchased at a price of $2450. I purchased a Hyundai Tucson 2019 used on April 10,2022. The car broke down with a seized engine on February 1,2024. I had the car inspected at the dealership and they are not honoring the warranty on the claim of no service records from June 1,2020-April 10,2022. I did not own the car at this point of time. I have all paperwork showing proof of purchase, payment, service records from April 10,2022- February 1,2024. I can also prove that I was not due for an oil change for at least 1k more miles. I will be filing a lawsuit in Suffolk County Court this week. Also they took over 6 weeks to loook at the vehicle and it’s been a 14 week process to get the final decision today. I am also a right below the knee Amputtee who has been stranded due to this situation. More

This place is an ABSOLUTE CIRCUS! ! Zero accountability but they'll take your money!! Bought a car in September, 1 week in, it had a water leak and they've haven't called us or told ! Zero accountability but they'll take your money!! Bought a car in September, 1 week in, it had a water leak and they've haven't called us or told us what's going on! It's November 15th!!!!! If you want answers, don't even go to the dealership! Nobody has any answers. Nobody knows anything going on! Apparently there's never a manager on duty. Nobody is in charge. ESP when the GM is out of town!! Service Dept is USELESS! And when they get out of meetings where they "just got our xxxxx handed to us", apparently that's my fault!!! So I get a xxxx attitude bc I'm only here to find out what's going on with my car that I've made 4 payments on already and have yet to truly OWN IT!!! FYI: water leaks and 2inches of water across the passenger side of the vehicle deems them to replace the windshield seal, Hunt down a new rug and send us on our way. After it sat in the parking lot for WEEKS in the beating sun, no windows open. No ventilation. Nothing. Do some research and tell me how long it takes for mold to grow on surfaces and fabrics without proper ventilation and moisture removal!? I'll wait... NEW 2024 lease. 400 miles. Water leak from manufacturing defect and 2 months later, we still have ZERO ANSWERS. ZERO resolution. Zero finish line. Zero communication yet we have every ounce of UNPROFESSIONAL and Caddy adults who treat their customers like I xxx after they get your $$$$$$$. STAY AWAY! RUN AWAY, FAST! More

They gave me exactly what I ,wanted without pressure for the sale. Very nice to deal with. the sale. Very nice to deal with. More

guy was incompetent nasty couldnt help and not knowledgeable on my vehicle when i brought it for service a really complete moron hes bald and just plain rude asked if anyone else can help and his knowledgeable on my vehicle when i brought it for service a really complete moron hes bald and just plain rude asked if anyone else can help and his mouth kept going apparently not and no one helps More