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Hyundai 112

Medford , NY

3.3
621 Reviews

2112 Rte 112

Medford , NY

11763

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621 Reviews of Hyundai 112

May 27, 2022

Quick, friendly service, clean facility and comfortable, no pressure sales. James Boyd is a gem! Such a warm, likable person. Feels like we’ve known him for years! He sold me a car I thought I didn't wan More

by michelle.antonelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Boyd
Jun 02, 2022 -

Hyundai 112 responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

November 16, 2021

An absolute nightmare of an experience. The General Manager did not return one of my calls or e mails, and even ignored Better Business when they reached out. Run, don’t walk, as far away from this dea More

by Sett721
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The service department and sales
Nov 23, 2021 -

Hyundai 112 responded

Thank you for your feedback. We are presently looking into this matter, and encourage you to contact us directly to provide a bit more insight into what happened. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

August 23, 2021

I bought my car on June 5 2021. It is a 2022 hyundai tucson. Till today the car is with them for 3 times. Problems with the car are steering issue, plastic trim in the trunk. So, they tried fixing the s More

by PC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Aug 31, 2021 -

Hyundai 112 responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to me directly whenever you have a free moment as I’d like to hear more about what happened and work together to come to a resolution that improves your experience.

Aug 31, 2021 -

PC responded

Hyundai 112 received the parts and still does not want to repair my car and give it to me back. When I requested the service department to repair they said we cannot assure you that your problem will be fixed even after repair so why don't you leave the car with us for next 2 weeks. It has been 2 months I bought the car and out of which the car is with you guys for a month. I guess Hyundai gives 10 years of warranty so that I will be paying for the car every month and Hyundai dealerships will keep it. From past 20 days the car was not started and when winter comes the battery will die and you will say like chip shortage now we have battery shilortage men shortage to replace the battery. I dont understand why I am paying $600 every month to have a loaner car. Worst experience

July 18, 2021

Overall an okay experience when leasing a car. Manny was easy to deal with and no high pressure sales tactics, so that's the plus. We got the car we wanted for a reasonable price in this economic climate, a More

by nancy.perrone.5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny, Alex
Jul 20, 2021 -

Hyundai 112 responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

Jul 20, 2021 -

nancy.perrone.5 responded

Much to their credit, upon seeing my review, the manager called to explain all the fees. Apparently, they are either bank or Hyundai imposed and not directly imposed by the dealership. If that's the case, and I have no reason to doubt the gentleman's honesty and integrity, then the experience was positive overall.

July 13, 2021

I Bought a 2022 Hyundai tucson few weeks back and I had a problem with the car so texted the sales person (Greg) who was responding back to messages until he got the 5 star rating. Once the 5 start rating ha More

by RV
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg
Jul 15, 2021 -

Hyundai 112 responded

Here at Hyundai 112, we are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. I would appreciate the opportunity to make things right. Please contact me at your convenience. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

June 11, 2021

Triple A brought my four year old Tucson in for repair on Sunday, June 6th. I called on Monday morning and they said it would be at least week. Which was unacceptable, however, what choice did I have. They More

by cherimarkland
Customer Service
Recommend Dealer
No
Employees Worked With
Andrew
Jun 15, 2021 -

Hyundai 112 responded

Thank you for taking the time to share your recent experience at Hyundai 112, Cheri. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

May 10, 2021

Hyundai 112 is still one of the best for service. At this time they have a backlog for service, but still managed to get my car in for repair. I am very thankful for their service, and my car runs grea More

by dmk2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary, Andrew, Nick
May 13, 2021 -

Hyundai 112 responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

April 15, 2021

Don't bother applying for a job at this dealership either. Management is inconsistent and unprofessional at best If I could give them zero stars I most definitely would Don't waste your time applyi More

by Anon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mary
March 14, 2021

I want to recind my last review as 112 Hyundai made good on a promise to find me my car...and they found me a the model I wanted with extras! James Boyd is fantastic. He apologized for the misunderstanding More

by jotorrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James B.
Mar 17, 2021 -

Hyundai 112 responded

I do apologize for the initial difficulties you experienced. I'm glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

March 08, 2021

BS artist.Bait and switch game.They confirmed my appt BS artist. Bait and switch game. They confirmed my appt the morning of and were food with me coming down. Contacted them a couple days earlier about More

by jotorrey
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nick, Zach and a woman whose name I cannot recall
Mar 09, 2021 -

Hyundai 112 responded

Thank you for sharing your experience with us. We would like to discuss what you’ve detailed regarding your most recent visit. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

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