Hutchinson Toyota of Albany
Albany, GA
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Ms. Jacquelyn is the best sales woman I have ever dealt with. She took her time and mad sure I got the vehicle I wanted. Her patients was top teir!! I definitely recommend anyone searching for a vehicle to with. She took her time and mad sure I got the vehicle I wanted. Her patients was top teir!! I definitely recommend anyone searching for a vehicle to go see her. Josh More
JACKIE IS THE GOAT! !!! My experience was excellent!!! Jackie was professional, patient, and very knowledgeable. She made sure my first time buying a car was a smooth pro !!! My experience was excellent!!! Jackie was professional, patient, and very knowledgeable. She made sure my first time buying a car was a smooth process. I would definitely recommend her to anyone looking to buy a car. Ask for Jackie I promise you want be disappointed!!!! More
Austin Baker was our Salesman and he helped us find the perfect SUV! We left with a 2026 Grand Hylander and could not be happier!! Thanks Austin for all your help! perfect SUV! We left with a 2026 Grand Hylander and could not be happier!! Thanks Austin for all your help! More
Service and sales are awesome. Just bought my 2nd RAV4. Never had any trouble with the first one and had it for almost 11 years when I traded it in. This time my salesman was Em Just bought my 2nd RAV4. Never had any trouble with the first one and had it for almost 11 years when I traded it in. This time my salesman was Emanuel. He was so polite, patient, and knowledgeable! He was great to work with More
Five Stars for Patience, Energy, and an Amazing Car! Let me start by saying: I am A LOT. I know it. I own it. I change my mind, then change it again, then circle back like it never happened. Multiple Let me start by saying: I am A LOT. I know it. I own it. I change my mind, then change it again, then circle back like it never happened. Multiple times. And through all of that, Caitlyn Smolensky was patient, calm, and completely unbothered—like a true professional and a long-time friend rolled into one. From the moment we met, she made the entire experience feel easy and fun. She never once made me feel rushed, annoying, or like my constant change in direction was an issue. Instead, she listened, adapted, and somehow kept a smile on her face the whole time. That alone deserves an award. 🏆 She genuinely felt like someone I’d known forever—easy to talk to, honest, and fully invested in helping me find the right vehicle, not just a vehicle. And while she may be small in size, she is BIG on energy, enthusiasm, and desire to help. Seriously—her presence fills the room, and her commitment to her customers is unmatched. I drove away not only with a 4Runner I absolutely love (2026 TRD Sport Premium), but with the confidence that I made the right choice—and that’s 100% thanks to her. If you want someone who will stick with you through every twist, turn, and “wait, what if…” moment, Caitlyn is your girl. Highly recommend! 🚗✨ More
My husband and I bought a new vehicle from Caitlyn and Jason and could not be happier with the customer service and the trade in amount we were given. We had tried to buy a vehicle from other Toyota deale Jason and could not be happier with the customer service and the trade in amount we were given. We had tried to buy a vehicle from other Toyota dealers but this dealership worked with us in every aspect of the deal. I would buy another vehicle again from Hutchinson Toyota. More
My sales representative, Jacqueline Oliver was incredibly knowledgeable and attentive. she took the time to understand my needs and preferences, guiding me through various options without any pressure. I app knowledgeable and attentive. she took the time to understand my needs and preferences, guiding me through various options without any pressure. I appreciated her transparency about pricing and financing, making the entire process smooth and stress-free. After test driving a couple of models, I found the perfect car! The paperwork was handled efficiently, and I was pleasantly surprised by the her commitment to customer service. Jacquelyn even followed up a few days after my purchase to ensure everything was satisfactory. If you’re in the market for a new or used vehicle, I highly recommend working with her. She truly prioritize customer satisfaction and make the car-experience enjoyable More
I purchased our vehicle at your dealership based on my research of your organization and reviews posted at different websites referencing customer service, values and reputation. For this reason, we came research of your organization and reviews posted at different websites referencing customer service, values and reputation. For this reason, we came from Phenix City Al about 80 Miles away to check out a vehicle that you had listed. My spouse and I had an appointment set to see the car this past Tuesday the 26th of August. At this time, we did a test drive and an overall walk around the vehicle. We noticed a scratch on the right rear qtr panel and were told by the sales manager that it would be corrected by the time we picked up the vehicle. Being that the vehicle was dirty and had water stains I did not go over the vehicle on Tuesday. We did the paperwork and set a time for pickup today, the 30th of August. Being the fact that it was raining and the car was wet again I did not see anything. When we got back home and looked the vehicle over, needless to say I was unhappy with my $44615.00 purchase! I called the sales agent and requested the sales manager at which time I was told I would get a call. Nothing yet! I attached the photo's of the new car. I haven't worked at a dealership in many years, but I do remember that they used to do a thorough prep prior to the customer receiving their vehicle. Things were missed! On another note I paid $300 for window tint with bubbles a welcome kit and anti theft VIN etching that I can not find. I also see that I paid double for Door Edge guards and Door cups: the first time in the sticker price the other in the Hutchinson Advantage. I tried calling multiple times asking for a Sales Manager to try and get this corrected with no success! More
I want to give a special shout out to Mrs. Jackie who is a salesperson at Hutchinson Toyota of Albany for her hard work and dedication! She will do whatever it takes to get you riding regardle Jackie who is a salesperson at Hutchinson Toyota of Albany for her hard work and dedication! She will do whatever it takes to get you riding regardless of your situation. Go see her, you will be glad you did!!! More

