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Tom Peck Ford - Service Center

Huntley, IL

4.9
231 Reviews

231 Reviews of Tom Peck Ford - Service Center

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July 05, 2024

I’ve been getting sick and tired of all the quick lube shops around here, so I decided to just try my dealership. Completely expected to be paying more but I was wrong. They were behind, and there was a b More

by pehero2daykoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galen
July 05, 2024

The service department at Huntley Ford has been nothing but great to work with! Isabella was extremely helpful and accommodating. We have had our F350 in twice and have had a great experience both times! More

by thomasinamcdaniel031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
July 04, 2024

Great mobile service option! Elyn got called me about a recall on my F150. We scheduled a mobile service visit. Ed came out with the van and did the recall right in my garage. Su More

by hodgefraser60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elyn/Ed
July 03, 2024

Throughout my entire experience, I was consistently treated with the utmost care and attention by the team. Belle, who collected my vehicle, Adam, who provided exceptional service, and the lady who ret More

by wellsrosalyn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
July 02, 2024

Service Manager noted I had open recalls on my 2022 Ford Maverick. We set up an appointment for Monday with the Remote Technician coming to my home for the repairs. The Remote Technician arrived on time and More

by gibsonclifford375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
July 01, 2024

We had a recall for my husband’s car Ford Transit 2017. Adam, from Huntley Ford did a great service for us, it was good communication with him anytime when I called to the shop. I highly recommend this ser More

by damongriffin698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
June 30, 2024

Rudy was very informative throughout the process. He got my vehicle in quickly and the technician even noticed I have bad body mounts on top of the initial concern. They fixed it quickly and effectiv More

by floydjane270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
June 28, 2024

Adam, my service rep was incredible, he kept me informed all the way, and was on top of everything...very communicative, excellent. Jack, the mechanic, is the best I have seen. He is the platinum standard f More

by bitrout196340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
June 28, 2024

Tim and his team go out of their way to make sure that you feel like family! They do outstanding work too! More

by randolphray262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
June 26, 2024

I noticed an undercarriage issue with my F150 I called and was directed to the Quick Lane. I walked in Galen greeted me asked what the problem was. Galen told me it was a simple fix and no charge. It took More

by xobravespirit8063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galen
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