237 Reviews of Tom Peck Ford - Service Center
I had my car serviced and Rudy was amazing! He kept me up to date on the status before I even had a chance to ask. I have never had such an easy experience when it comes to maintenance on my ca He kept me up to date on the status before I even had a chance to ask. I have never had such an easy experience when it comes to maintenance on my car. Will definitely be back when more work is needed! Great facility and staff. 5 Stars!! More
Website was not working. I was trying to set up an appointment online. Then I called several times and nobody pick up the phone. Finally somebody picked up and transferred I was trying to set up an appointment online. Then I called several times and nobody pick up the phone. Finally somebody picked up and transferred me but it went to voice mail. So went there and it took almost two hours to do an oil change. More
The Quicklane guys were great. There was a bit of a wait, but Galen let me know and I chose to wait. They offered to drive me home then deliver my vehicle, great option. There was a bit of a wait, but Galen let me know and I chose to wait. They offered to drive me home then deliver my vehicle, great option. More
I have been taking my car to Huntley Ford for many years. They always treat me well when my car needs maintenance. Tim and Isabella are amazing to work with! They always treat me well when my car needs maintenance. Tim and Isabella are amazing to work with! More
Was our first time here at their service dept. and I'm telling you that we were very impressed with the service and promptness we had. Rudy was very professional and friendly. The Ford F-150 truck and I'm telling you that we were very impressed with the service and promptness we had. Rudy was very professional and friendly. The Ford F-150 truck we brought in had been to another shop and we ended up putting a bunch of money into the truck that wasn't the issue we took it in for. To say the least we spent close to 3k and still wasn't running right so we decided to take into Ford. They found the problem and fixed it and it runs great now. The follow up is also great there. They care about getting your vehicle fixed right and making the customer #1. More
This whole team was SUPER HELPFUL! I called in to find a part, they were helpful by phone and set the part aside for me. Service walked me over to parts and parts gave me the part, sho I called in to find a part, they were helpful by phone and set the part aside for me. Service walked me over to parts and parts gave me the part, showed me that I could install myself but walked me back to service who was able to take care of me right away AND used my FordPass points! Thank you for making this so easy! More
I’ve been getting sick and tired of all the quick lube shops around here, so I decided to just try my dealership. Completely expected to be paying more but I was wrong. They were behind, and there was a b shops around here, so I decided to just try my dealership. Completely expected to be paying more but I was wrong. They were behind, and there was a bit of a wait but they provided quality work and it was cheaper than the quick lube shops. Very pleased, will be coming back and hoping the quality work continues in the future. More
The service department at Huntley Ford has been nothing but great to work with! Isabella was extremely helpful and accommodating. We have had our F350 in twice and have had a great experience both times! but great to work with! Isabella was extremely helpful and accommodating. We have had our F350 in twice and have had a great experience both times! More
Great mobile service option! Elyn got called me about a recall on my F150. We scheduled a mobile service visit. Ed came out with the van and did the recall right in my garage. Su Elyn got called me about a recall on my F150. We scheduled a mobile service visit. Ed came out with the van and did the recall right in my garage. Super convenient since I have a baby. Thank you so much!! More
Throughout my entire experience, I was consistently treated with the utmost care and attention by the team. Belle, who collected my vehicle, Adam, who provided exceptional service, and the lady who ret treated with the utmost care and attention by the team. Belle, who collected my vehicle, Adam, who provided exceptional service, and the lady who returned my vehicle, all demonstrated a high level of professionalism. I would like to express my sincere gratitude to each of you for your excellent service. Your dedication to your customers is truly commendable, and I consider myself fortunate to have had the opportunity to interact with such a professional team. Thank you for making my experience a memorable one. More