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Tom Peck Ford - Service Center

Huntley, IL

4.8
237 Reviews

237 Reviews of Tom Peck Ford - Service Center

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July 11, 2024

I had my car serviced and Rudy was amazing! He kept me up to date on the status before I even had a chance to ask. I have never had such an easy experience when it comes to maintenance on my ca More

by kabubbies200196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
July 11, 2024

Website was not working. I was trying to set up an appointment online. Then I called several times and nobody pick up the phone. Finally somebody picked up and transferred More

by Diego B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abe Kittaneh
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2024

The Quicklane guys were great. There was a bit of a wait, but Galen let me know and I chose to wait. They offered to drive me home then deliver my vehicle, great option. More

by ep951641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galen
July 09, 2024

I have been taking my car to Huntley Ford for many years. They always treat me well when my car needs maintenance. Tim and Isabella are amazing to work with! More

by hesteregillespi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
July 07, 2024

Was our first time here at their service dept. and I'm telling you that we were very impressed with the service and promptness we had. Rudy was very professional and friendly. The Ford F-150 truck More

by barrderrick9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
July 06, 2024

This whole team was SUPER HELPFUL! I called in to find a part, they were helpful by phone and set the part aside for me. Service walked me over to parts and parts gave me the part, sho More

by danieldickinson095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
July 05, 2024

I’ve been getting sick and tired of all the quick lube shops around here, so I decided to just try my dealership. Completely expected to be paying more but I was wrong. They were behind, and there was a b More

by pehero2daykoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galen
July 05, 2024

The service department at Huntley Ford has been nothing but great to work with! Isabella was extremely helpful and accommodating. We have had our F350 in twice and have had a great experience both times! More

by thomasinamcdaniel031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
July 04, 2024

Great mobile service option! Elyn got called me about a recall on my F150. We scheduled a mobile service visit. Ed came out with the van and did the recall right in my garage. Su More

by hodgefraser60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elyn/Ed
July 03, 2024

Throughout my entire experience, I was consistently treated with the utmost care and attention by the team. Belle, who collected my vehicle, Adam, who provided exceptional service, and the lady who ret More

by wellsrosalyn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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