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Tom Peck Ford - Service Center

Huntley, IL

4.9
231 Reviews

231 Reviews of Tom Peck Ford - Service Center

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July 24, 2024

Thank you Adam in the service department for being so quick and helpful while I was there today!! It’s hard to come across people that want to actually be nice while at work anymore, so I greatly appreci More

by alfonsakirouac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
July 23, 2024

Overall good experience. Parts had to be ordered and there was a little bit of back and forth, but nothing drastic. Recommended services are very pricey though and we were ab More

by venanciaholmquest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
July 23, 2024

I bought my new Bronco Sport when they first came out in 2021. I've been very pleased with my service visits and especially with the mobile service (a software update) that was performed recently at my home More

by freelovenereida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
July 23, 2024

Huntley Ford really is unlike any other dealership I have ever dealt with. I have years of trust in them. My most recent visit was to have work finished that I refused to let another dealership perform. I tr More

by coreentredo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
July 20, 2024

The level of professionalism in this dealership is outstanding. We stopped off the highway with some unexpected service needs. After reading exceptional reviews, we knew this was the place. We have be More

by gallacherkerry45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James/ Adam
July 19, 2024

Spoke with service advisor Adam in detail about a transmission problem on a 22 ram 3500 with AISIN trans. He took his time and was very helpful with my questions beyond my expectations. Very impresse More

by cumegacraft1559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
July 19, 2024

I really appreciated the proactive nature of this team when it came to a recall repair on my Ford Edge. I knew I had needed to go in for a recall for awhile but as a busy working mom it is very difficult More

by okeding200248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elyn/Ed
July 17, 2024

Recently moved and needed a new trustworthy spot for servicing my Ford Taurus. Huntley Ford happened to be in the neighborhood I gave them a shot. Not only did they get me in right away they we're also More

by axonetwos197476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
July 17, 2024

Out and about, doing errands, we had an emergency issue with our vehicle that we needed fixed immediately, as we are retired with only one car. We were able to drive our car to Huntley Ford (without an app More

by pierceopal2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
July 17, 2024

I recently experienced exceptional car maintenance service at Huntley Ford. Adam, the service advisor, provided exemplary assistance, ensuring timely and precise service delivery. The pricing was fair More

by deanf5352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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