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Tom Peck Ford - Service Center

Huntley, IL

4.8
237 Reviews

237 Reviews of Tom Peck Ford - Service Center

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July 28, 2024

Huntley Ford's Service Department, specifically Service Advisor Adam, is top notch. Despite purchasing my Ford truck at a different dealership they treat me very well and make me feel like a valued custome More

by angelettebraucher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
July 27, 2024

My first BUT not my last time at Huntley Ford. I arrived at the appointed time and the tech greeted me. He asked if I was dropping my truck off for service or was I planning on waiting in the cust More

by estelindaweiglein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
July 26, 2024

Adam was very attentive and made my first service experience seamless. He updated me throughout the process and guided me from start to finish (walking in to checking out). Very hardworking and trust More

by dominquesilverthorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
July 26, 2024

Huntley Ford is one of the best dealerships. Great service. I had to have my F150 towed. They got me right in and fixed it in a day. They keep you informed on the updates. I will always buy from More

by poullionbree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
July 25, 2024

Pleasant. Cheerful. Got job done fast. Price way too high. Won’t do it again because of cost More

by Picasso1255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Kittaneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember name
July 25, 2024

Had my F150 serviced here, the entire experience was great, easy communication, quick response from Rudy was above and beyond, made me feel cared for my concerns with repairs ! Video inspection was grea More

by leabrunow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
July 24, 2024

Thank you Adam in the service department for being so quick and helpful while I was there today!! It’s hard to come across people that want to actually be nice while at work anymore, so I greatly appreci More

by alfonsakirouac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
July 23, 2024

Overall good experience. Parts had to be ordered and there was a little bit of back and forth, but nothing drastic. Recommended services are very pricey though and we were ab More

by venanciaholmquest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
July 23, 2024

I bought my new Bronco Sport when they first came out in 2021. I've been very pleased with my service visits and especially with the mobile service (a software update) that was performed recently at my home More

by freelovenereida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
July 23, 2024

Huntley Ford really is unlike any other dealership I have ever dealt with. I have years of trust in them. My most recent visit was to have work finished that I refused to let another dealership perform. I tr More

by coreentredo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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