231 Reviews of Tom Peck Ford - Service Center
Thank you Adam in the service department for being so quick and helpful while I was there today!! It’s hard to come across people that want to actually be nice while at work anymore, so I greatly appreci quick and helpful while I was there today!! It’s hard to come across people that want to actually be nice while at work anymore, so I greatly appreciate your kindness. More
Overall good experience. Parts had to be ordered and there was a little bit of back and forth, but nothing drastic. Recommended services are very pricey though and we were ab Parts had to be ordered and there was a little bit of back and forth, but nothing drastic. Recommended services are very pricey though and we were able to find alternatives that were much cheaper. Regardless, we will continue to utilize Huntley Ford for certain services. We feel like they are an honest dealer. More
I bought my new Bronco Sport when they first came out in 2021. I've been very pleased with my service visits and especially with the mobile service (a software update) that was performed recently at my home 2021. I've been very pleased with my service visits and especially with the mobile service (a software update) that was performed recently at my home. I've already recommended Ford service to several friends. And of course I love the Bronco Sport. More
Huntley Ford really is unlike any other dealership I have ever dealt with. I have years of trust in them. My most recent visit was to have work finished that I refused to let another dealership perform. I tr ever dealt with. I have years of trust in them. My most recent visit was to have work finished that I refused to let another dealership perform. I trust them and am a loyal customer. Thank you! More
The level of professionalism in this dealership is outstanding. We stopped off the highway with some unexpected service needs. After reading exceptional reviews, we knew this was the place. We have be outstanding. We stopped off the highway with some unexpected service needs. After reading exceptional reviews, we knew this was the place. We have been to many dealerships for service as we travel the US. NON of them gave us full customer service like these great folks. James the service manager, Adam,service advisor, and we can't forget Rachel the cashier. Thank you for getting us back on the road!. More
Spoke with service advisor Adam in detail about a transmission problem on a 22 ram 3500 with AISIN trans. He took his time and was very helpful with my questions beyond my expectations. Very impresse transmission problem on a 22 ram 3500 with AISIN trans. He took his time and was very helpful with my questions beyond my expectations. Very impressed with how I was addressed and treated. Exceptional! More
I really appreciated the proactive nature of this team when it came to a recall repair on my Ford Edge. I knew I had needed to go in for a recall for awhile but as a busy working mom it is very difficult when it came to a recall repair on my Ford Edge. I knew I had needed to go in for a recall for awhile but as a busy working mom it is very difficult to find time to go into the car shop. Elyn reached out to me as part of the mobile recall team and was able to set up this service at my home. The immense relief I felt knowing that they could come to me and I didn't need to figure out a way to get my car into the shop. Ed was the technician who came to do the repair and he was extremely professional as he took on the repair in my garage during a snow storm no less! Thank you to all involved - this was a very positive experience! More
Recently moved and needed a new trustworthy spot for servicing my Ford Taurus. Huntley Ford happened to be in the neighborhood I gave them a shot. Not only did they get me in right away they we're also servicing my Ford Taurus. Huntley Ford happened to be in the neighborhood I gave them a shot. Not only did they get me in right away they we're also very thorough with my request, service needed and inspection as well. Will continue to visit for future services, highly recommended!! More
Out and about, doing errands, we had an emergency issue with our vehicle that we needed fixed immediately, as we are retired with only one car. We were able to drive our car to Huntley Ford (without an app with our vehicle that we needed fixed immediately, as we are retired with only one car. We were able to drive our car to Huntley Ford (without an appointment). The service personnel were knowledgeable, helpful and courteous. The fix was an easy one, and was done immediately for us. We were thrilled! More
I recently experienced exceptional car maintenance service at Huntley Ford. Adam, the service advisor, provided exemplary assistance, ensuring timely and precise service delivery. The pricing was fair service at Huntley Ford. Adam, the service advisor, provided exemplary assistance, ensuring timely and precise service delivery. The pricing was fair, reflecting their commitment to customer satisfaction. I enthusiastically recommend Huntley For for anyone in need of reliable car maintenance services. Looking forward to my next visit with confidence. All the best to the team! More