231 Reviews of Tom Peck Ford - Service Center
Isabella was an absolute savior in every sense of the word, from the start to the end, on our Service visit. Not only did she keep us up to date on everything going on with the car and the warranty proce word, from the start to the end, on our Service visit. Not only did she keep us up to date on everything going on with the car and the warranty process, but she took the time to check in on us while we were waiting, took care of getting us around when my Fiancee had to work and later us getting back home, and explained everything every step of the way. Compared to the treatment I was used to get at another dealership, or even personal working history from Mercedes Benz, Isabella at Huntley Ford took every bias I could've had and blew them away with absolute ease. We can't be more thankful enough for everything y'all did for us! More
My experience was terrific! Adam took such great care of me . The service was exceptional and the work was phenomenal. I would highly recommend Huntley Ford to all of my loved o Adam took such great care of me . The service was exceptional and the work was phenomenal. I would highly recommend Huntley Ford to all of my loved ones. Adam went over everything with me and even reached out to see what options best fit my needs. I love this place. The people are awesome. More
I was greeted as soon as I arrived! Everything was explained to me and I didn't feel forced to get other stuff done apart from my scheduled oil change like other garages make you feel s Everything was explained to me and I didn't feel forced to get other stuff done apart from my scheduled oil change like other garages make you feel so that was nice. I'll definitely be back for those other routine flushes. Very nice customer service. And as I was waiting in the room, there were complimentary coffee and water and lot of places I can charge my phone with free wifi while waiting. It was very much a welcoming atmosphere! More
Huntley Ford's Service Department, specifically Service Advisor Adam, is top notch. Despite purchasing my Ford truck at a different dealership they treat me very well and make me feel like a valued custome Advisor Adam, is top notch. Despite purchasing my Ford truck at a different dealership they treat me very well and make me feel like a valued customer. My next Ford will come from Huntley Ford. More
My first BUT not my last time at Huntley Ford. I arrived at the appointed time and the tech greeted me. He asked if I was dropping my truck off for service or was I planning on waiting in the cust I arrived at the appointed time and the tech greeted me. He asked if I was dropping my truck off for service or was I planning on waiting in the customer service lounge. I stated that I would wait in the lounge and after writing up the work order, he drove my car into the work area and began performing the multi-point inspection. The facility was very clean and neat. Free wifi and cable television was provided. Everyone at the facility was very kind and courteous and on task. Within an hour my oil and filter change was complete and all my fluid levels and tires pressures were reset. I had a very positive experience at Huntley Ford. More
Adam was very attentive and made my first service experience seamless. He updated me throughout the process and guided me from start to finish (walking in to checking out). Very hardworking and trust experience seamless. He updated me throughout the process and guided me from start to finish (walking in to checking out). Very hardworking and trustworthy service department... and that's saying a lot! More
Huntley Ford is one of the best dealerships. Great service. I had to have my F150 towed. They got me right in and fixed it in a day. They keep you informed on the updates. I will always buy from Great service. I had to have my F150 towed. They got me right in and fixed it in a day. They keep you informed on the updates. I will always buy from them and service all my vehicles with them. Rudy is the best service rep More
Pleasant. Cheerful. Got job done fast. Price way too high. Won’t do it again because of cost Cheerful. Got job done fast. Price way too high. Won’t do it again because of cost More
Had my F150 serviced here, the entire experience was great, easy communication, quick response from Rudy was above and beyond, made me feel cared for my concerns with repairs ! Video inspection was grea great, easy communication, quick response from Rudy was above and beyond, made me feel cared for my concerns with repairs ! Video inspection was great and got to see exactly what needs done. They got me in very quick compared to others! I recommend Huntley Ford even if it’s a different brand you own. 10/10 ! More