Tom Peck Ford - Service Center

Repairs not completed on time! Monday they call to bring car early to start repairs ask if they had parts they say yes. they sent it out to a two different third party's to do the w Monday they call to bring car early to start repairs ask if they had parts they say yes. they sent it out to a two different third party's to do the work. (never told it would go to a third party). Tuesday, did not start on the next day car sat on lot. promise it would be done Thursday now late Friday still not done. would not trust my car to them again! once a lies start trust is out the door. last time I'll set foot on their property is to pick up and inspect work done. More

Service The Quick Lube People are awesome, the best that there is . The Service Department is a 4 star service . Tony that helped me , is why I come back here The Quick Lube People are awesome, the best that there is . The Service Department is a 4 star service . Tony that helped me , is why I come back here !! More

poorest service available but a vehicle over a year ago went in for a tire rotation and oil change they ended up nut tightening the lug nuts on a wheel fell off on the road ove but a vehicle over a year ago went in for a tire rotation and oil change they ended up nut tightening the lug nuts on a wheel fell off on the road over a two week period they tried to fix my car still not satisfied More

Great Experience! Working with Tom Peck Ford was a real pleasant experience. The service department kept in touch with me on the status of my vehicle and it was a seam Working with Tom Peck Ford was a real pleasant experience. The service department kept in touch with me on the status of my vehicle and it was a seamless process from drop-off to pick-up. Thank you! More

Tom Peck Ford of Huntley - Great Dealership Recently purchased my 8th car from Tom Peck Ford over the years, and I have all of my vehicles serviced there. The staff are all polite and friendly Recently purchased my 8th car from Tom Peck Ford over the years, and I have all of my vehicles serviced there. The staff are all polite and friendly and all provide professional and great services, whether just answering question about the vehicle or providing service and maintenance on the vehicle. More

Service The Service Department was very helpful and very knowledgeable. Diagnosis was done quickly and the car was ready to pick up when promised. Recommend The Service Department was very helpful and very knowledgeable. Diagnosis was done quickly and the car was ready to pick up when promised. Recommend this dealer to anyone. More

Pleasant and On Time Had my car in for a protection package that came with the purchase. Upon arrival, I was greeted by the original Sales reps Chris and Roger and then so Had my car in for a protection package that came with the purchase. Upon arrival, I was greeted by the original Sales reps Chris and Roger and then some. Had a little glitch with the loaner car but they resolved it and had me on my way home. Then the car was ready on time, in fact, the service department called me to let me know my car was waiting, and I was already in the lot. Talk about timing :-) More

Service Excellent service department for taking care if warranty repairs along with the ability to utilize a loaner vehicle, the vehicle was repaired in a tim Excellent service department for taking care if warranty repairs along with the ability to utilize a loaner vehicle, the vehicle was repaired in a timely fashion . More

Took my car to the quicklane service for a "the works oil change". They were very friendly upon entering and had my car in the shop in about 5 minutes. Mike answered all my questions upon arrival a works oil change". They were very friendly upon entering and had my car in the shop in about 5 minutes. Mike answered all my questions upon arrival and assured me they could service any make of vehicle. The time it took for the sevice was around 45 minutes. This included an oil change, tire rotation, multipoint inspection battery test, brake rotor and lining check, tread depth and a car wash to top it off. I did have a coupon for 5 dollars off so the cost was only $42.45. If the price was even the regular price this is still an excellent value. I will be returning with my other cars. More

i always have great service when i go there .when my pt cruiser needs an oil change or tire change they always take care of me when we had our taurus now focus and when i brought my sons hyundai in also n cruiser needs an oil change or tire change they always take care of me when we had our taurus now focus and when i brought my sons hyundai in also no complaints. More