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Tom Peck Ford - Service Center

Huntley, IL

4.8
237 Reviews

237 Reviews of Tom Peck Ford - Service Center

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June 16, 2023

I found an unpleasant situation was fixed by the service staff at Huntley Ford.. From the young lady who answered the phone to the staff in both service departments was very helpful.. More

by JOHNRYLKO332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
quick lane
June 16, 2023

I would never bring my vehicle anywhere else but Huntley Ford.. Fast.. Efficent.. Friendly.. Keep up the good work More

by stantheman1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
June 16, 2023

Roland was very helpful and accommodating. . Service director Tim Mckay was very professional and respectful.. They made sure the repairs that where I needed were complete in a timely manner.. More

by stantheman1973
Recommend Dealer
Yes
Employees Worked With
service dept
June 16, 2023

Roland was very helpful and accommodating. . Service director Tim Mckay was very professional and respectful.. They made sure the repairs that where I needed were complete in a timely manner.. More

by mj2755208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
June 16, 2023

the service department made my service experience with Huntley Ford one to remember and highly recommend.. They were very knowledgeable and their insight made me confident that I was making an informed de More

by ramos0523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept.
June 16, 2023

everything went perfectly. .. Very nice place, very clean, staff is very polite and attentive, especially Roland, he is the best Advisor I've ever met.... More

by anthonyt45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
June 15, 2023

Highly recommend the service dept! Tim went above and beyond to help solve the issue with my car. More

by trench.sparky0s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McKay
May 26, 2023

I had to come back to the dealership for service. Thankfully my salesman Pete P had everything set up for me More

by Sandra Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Kittaneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2023

I am on my second vehicle from Huntley Ford and every time I need service, it seems like an ordeal. When I first purchased my Bronco Sport, their was a loose trim piece. I made an appointment and showe More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willow
March 13, 2021

Worked with Joe B, he was fantastic when you go to Huntley Ford ask for Joe B, was patient and answered every question we had!! Thank you Joe and Huntley Ford More

by j2dlapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe B
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