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Tom Peck Ford - Service Center

Huntley, IL

4.8
237 Reviews

237 Reviews of Tom Peck Ford - Service Center

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November 07, 2023

The staff at Huntley Ford were very professional and knowledgeable. They answered all my questions. More

by Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Barruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Kittaneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

My experience at Huntley Ford was great thanks to the service advisor Adam I worked with. More

by lovensunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
October 14, 2023

I was looking to sell my car to a family friend and worked with Brandon from the service team. He made sure my car was handled properly and quickly. More

by danni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
September 27, 2023

Had a great experience. Roland and the service team were very helpful. Before I knew it my car was back to working great. More

by Jes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland
September 20, 2023

wanted to add Service Advisor. sHe was very professional explaining the service issues about my car. Isabella was very efficient in getting my car processed and getting the car i More

by rainbow_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
September 19, 2023

Waited 3 hours for an oil change. My wait time was not communicated before my car was taken into the shop. There was not another car in line ahead of me except a few people that were More

by Rachel B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Becky Barruss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Kittaneh
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Fantastic service advisors, highly recommend them quick service and didn’t walk away feeling confused. More

by danni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galen
September 04, 2023

Isabella was most helpful to facilitate the process of handling my recall appointment at the scheduled time More

by roandjim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Kittaneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabella
September 04, 2023

Great Service from people who not only know what they are doing, but people who care about a good customer interaction. Straight and to the point. More

by thejayster0209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Barruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Kittaneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Valdez
September 01, 2023

Great service - worked with Mary one of the best service advisors I had the pleasure of working with. More

by danni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
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